Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... See more
Company replied
Location
Switch locationJollyes The Pet People, Factory B, Tower Lane, BS30 8XT Warmley, GB
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See what reviewers are saying
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... See more
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... See more
Company replied
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, United Kingdom
- 01174569070
4.8
Excellent
942 reviews
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keep changing pricing method
hi one price displayed vat added at till acording to your reply vat inclusive
March 17, 2025
Reply from Jollyes The Pet People - Warmley
Thank you for leaving your review. We are sorry to hear that you have been unable to purchase the usual food for your pet. Please note that we also offer home delivery to most parts of the UK via our website jollyes.co.uk.
Our shelf prices include any applicable VAT however if you would like to discuss this further we kindly ask that you contact our customer service team via email to help@jollyes.co.uk
Staff they are all really helpful
Staff they are all really helpful, friendly and polite.
March 14, 2025
Jollyes
Always able to purchase everything I want. Weither food, toys, treats or poo bags. Everything under one roof & staff are always friendly & helpful.
March 10, 2025
Very helpful young man and helped me to…
Very helpful young man and helped me to the car with a large bag of dog food
March 14, 2025
Really helpful when I purchased a k9…
Really helpful when I purchased a k9 dog harness and also helped get food from above my reach also took to car for me thank you.
March 13, 2025
Found what I wanted and served politely…
Found what I wanted and served politely and efficiently.
March 11, 2025
The young girl was fantastic she was so…
The young girl was fantastic she was so helpful
March 6, 2025
Happy to help staff and special offers…
Happy to help staff and special offers on dog food
March 4, 2025
Very helpful
February 21, 2025
Staff member was really helpful in…
Staff member was really helpful in fitting a harness on my dog, brilliant service 👏
February 23, 2025
Has a wide range of products fir all…
Has a wide range of products fir all animals, also has a self service for the bird food unique to Holly's.
February 22, 2025
Really friendly
Really friendly, approachable and helpful staff. A lovely experience.
February 22, 2025
Lovely staff
February 22, 2025
Lovely friendly staff
We have recently became owners of a kitten and we popped into Jollyes as we live near by to pick some last minute bits and pieces and while we were checking out the lady behind the counter was chatting and she was so helpful and let us know about the pet clinic that Jollyes offered, think her name was Tina short blonde hair with glasses, really lovely and friendly. I then went on line to book an appointment for microchipping which she advised us, we had an appointment last night and again the Vet was really friendly and the lady taking our details was lovely too. I have now booked a further appointment for the first vaccines with Jollyes, its really convienient for us as we live so close and all the staff are just really lovely.
February 20, 2025
The young lady who served us was…
The young lady who served us was outstanding,
Very helpful and very friendly,
A little goes a long way,
Thank you.
February 17, 2025
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