Jollyes The Pet People - Warrington Reviews 

476
TrustScore 5 out of 5

4.8

Winwick Road, WA2 8HQ Warrington, England, GB


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Rated 5 out of 5 stars

Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... See more

Rated 5 out of 5 stars

Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff a... See more

Rated 5 out of 5 stars

We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Winwick Road, WA2 8HQ, Warrington, England, United Kingdom

  • 01925917010

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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4.8

All reviews

(476)

9,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely store

I've used this store since it opened and the staff have always been very professional and helpful. I buy my dog food here, toys, snacks and gifts for other family dogs. Fantastic range and more choice and better quality than some other suppliers. Prices also reasonable.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING SERVICE

OUTSTANDING SERVICE - and cost effective too. We use them for all our dogs boosters and kennel cough. The other big vets just rip you off. These people dont. Their prices reflect their service

December 11, 2025
Rated 5 out of 5 stars

The shop assistant couldn't have been…

The shop assistant couldn't have been more helpful when I was returning a dog bed I bought before realising how small our new pup actually is an they helped me choose a more appropriate dog bed .
Definitely will recommend Jollyes

December 10, 2025

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