Jollyes The Pet People - Warrington Reviews 

476
TrustScore 5 out of 5

4.8

Winwick Road, WA2 8HQ Warrington, England, GB


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Rated 5 out of 5 stars

Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... See more

Rated 5 out of 5 stars

Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff a... See more

Rated 5 out of 5 stars

We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Winwick Road, WA2 8HQ, Warrington, England, United Kingdom

  • 01925917010

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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4.8

All reviews

(476)

9,296 reviews in the last 12 months

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Rated 5 out of 5 stars

My one-stop pet shop

Their Warrington store is a little hidden away, but nevertheless very convenient for me. As a result, it has become my regular place for buying most of what we need for our three cats. As a Pet Club member, I'm very grateful for the regular incentives it offers - long may they continue!

October 16, 2025
Rated 5 out of 5 stars

Really helpful

Really helpful, great own brand quality. The people that work there are real animal lovers and it shows in how they talk and act.

October 10, 2025
Rated 5 out of 5 stars

Despite it being closing time

Despite it being closing time and me running through the door at the last second... your staff were friendly, obliging and incredibly helpful giving me additional help and advice. Not for one second did they make me feel like an inconvenience... quite the opposite in fact.
They are a credit to Jolleys.

October 1, 2025
Rated 5 out of 5 stars

I was served today by a polite and…

I was served today by a polite and knowledgeable young man who explained the differences between various brands of dog food. I took his advice and saved 50%. I was reluctant to change but he explained their returns refund policy if my dog didn’t like it. He was very friendly and interested in my dog. All in all a very good experience and I will certainly return.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Jollyes - Good prices, helpful staff

We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a really good price. I think we saved well over £10 on 3 items alone. The staff are always helpful and friendly at Jollyes, this time tracking the last bag of biscuits to the top of the metal shelving and getting it down for us without any hesitation even though it was buried under other sacks of biscuits. The Warrington Jollyes store is a breath of fresh air.

September 13, 2025
Rated 3 out of 5 stars

Kids running round the store like a…

Kids running round the store like a playground. This frightened a few of the dogs in there. The staff didn't do anything about it. It's not a playground.

June 2, 2025
Jollyes The Pet People - Warrington logo

Reply from Jollyes The Pet People - Warrington

We appreciate you bringing this to our attention. We're sorry that the children's behavior impacted the other shoppers and their dogs, and that our team didn't step in. We will address this internally.

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