Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... See more
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Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... See more
Company replied
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... See more
Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff a... See more
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Winwick Road, WA2 8HQ, Warrington, England, United Kingdom
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Our first time here. Got 2 large rabbit cages-built in den,2 bowls,hay trough and water bottle included in each cage. Bargain at £30 each.
Staff were fab advising us and helping us choose things for our new puppy
Good parking. Own car park or park on range. Not a huge store but big enough to have a good collection of toys for dogs and puppy toys in particular. Good prices obviously named are more expensive. But we got a few low cost ones which are v small which our puppy loves. Will be returning! Oh and collect points too.
Friendly helpful staff. Went above and beyond to find the right treatment for my dog x
Paulina the sales assistant was amazing & so helpful. Because of her we will definitely be back
It was my first visit to the Warrington store, the staff were extremely helpful, even reminding me to check the Jollyes app ( which I always forget to check at other shops) for any applicable offers . Lovely store and lovely staff - I will be back.
Excellent service by the employee at the Warrington store - he advised the best food for my dog and assisted me in getting it, also letting me know that if Paddington didn’t like it or had any issues with it then I could return it.
Excellent customer service. Good quality products at a reasonable price.
I got what I wanted. Staff were lovely as always. Parking was easy. A pleasure to shop at Jolleyes
Always great customer service.
Nice range of products,
Value for money.
Staff are friendly and ready to help. This is the warrington branch.
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