Love going in my local store. Really calm atmosphere and lovely welcoming staff. Great pet friendly cleaning and household products stocked. Some things are a tad more expensive than other shops but... See more
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We had a hamster that had bitten through the hard plastic of his cage and I went in to buy a new one. I was very impressed with the man who helped me. He was very knowledgable about hamsters and not... See more
All the staff in Jollyes Widnes are fabulous, everyone is so helpful. My autistic daughter loves visiting the shop, she used to love seeing the animals that you used to sell but now she likes visiting... See more
Such helpful lovely staff. I went to query a refund which I thought I hadn’t received, turns out it was on another card & I’d received the refund. The two girls on the till couldn’t have been more h... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 5 , Widnes Shopping Park, WA8 7TN, Widnes, United Kingdom
- 01513323910
4.8
Excellent
445 reviews
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Staff extremely helpful
Staff extremely helpful, a good range of natural dog chews that are perfect for Staffies. They are very reasonable value, compared to other stores. Some of them I’ve fancied eating.
April 17, 2025
Friendly staff with great products
Friendly staff, great range of products. Jollyes cat litter is great and at a reasonable price compared to other pet stores.
April 30, 2025
Love going in my local store
Love going in my local store. Really calm atmosphere and lovely welcoming staff. Great pet friendly cleaning and household products stocked.
Some things are a tad more expensive than other shops but nothing major really.
April 30, 2025
One Stop Pet Shop!
Knowledgable, friendly and polite staff. Good products at reasonable prices. Well laid out store with all pet needs catered for. Free parking.
April 27, 2025
Nice helpful staff chatty and friendly…
Nice helpful staff chatty and friendly some good offers in store aswell
April 25, 2025
The staff are fantastic
The staff are fantastic. I seem to be able to get all my pet supplies under 1 roof.
April 23, 2025
Our dog
Our dog, cherry, looked amazing when she came out of the groomers. We were told she had been a really good girl, which always makes us feel proud. Thankyou jollyes
April 7, 2025
Great selection of natural dog treats
Great customer service from the young man at Widnes store on 7 April 2025 (early afternoon) very pleasant and helpful. Always a pleasure to shop at Jollyes - I normally visit St Helens but was in the Widnes area - great selection of natural dog treats very reasonably priced too - Much better than the other high street pet store for price and customer experience.
April 7, 2025
The staff are very polite about all the…
The staff are very polite about all the items in store
April 2, 2025
Staff are really helpful
April 2, 2025
Very helpful staff and was given good…
Very helpful staff and was given good advice for my dog
March 31, 2025
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I wanted shitzu pouchers 12 per box
I wanted shitzu pouchers 12 per box. Asked staff, one was in a world of her own and the other one just put my shopping through !!!
With no answer to my problem !
I had to go online last time to order from a jolleys site and had to pay postage !
It seemed the staff at Widnes store didn't have a clue what I was asking for !!!
I also had to repeat myself to the younger person who was evidently not listening to my problem the first time, !then I still got no answer !!
Ridiculous !!
Not a happy customer at all
Regards a furious customer !!!
March 26, 2025
Reply from Jollyes The Pet People - Widnes
Good morning,
We understand your frustration with your recent experience at our store. We strive to provide excellent customer service and a positive shopping experience for all our customers. We apologise that you encountered difficulties finding the product you were looking for and that the staff was unable to assist you effectively.
We appreciate you bringing this to our attention. We will take your feedback seriously and use it to improve our staff training and product knowledge to ensure that customers receive the help they need.
Jollyes
Made me & my dog feel very comfortable
Made me & my dog feel very comfortable
Great value vaccinations
March 25, 2025
The store had everything I needed and…
The store had everything I needed and the staff were very helpful and polite 🙂
March 26, 2025
Great value for money and lovely…
Great value for money and lovely helpful staff on hand .
March 22, 2025
The staff are great ,very helpful we…
The staff are great ,very helpful we had a problem with our puppy's eye and they got us in with the vet quickly if u need anything for your pets they advise you on what's best very knowledgeable
March 17, 2025
very helpful staff who assisted me to…
very helpful staff who assisted me to get my goods to the vehicle.
March 18, 2025
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