Friendly staff at Stevenage branch. Sometimes they don’t have the stock of the item I buy. I would like them to tailor discounts to the individual- I don’t have a dog or rabbit but that appears to be... See more
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See what reviewers are saying
First time shopper in this store ,a pleasure to shop !! ,everything I needed for my cats at a very reasonable price with very helpful and pleasant staff to help lift big box of cat food, will definite... See more
Its brilliant staff Helpful kind everything we ever need was there and cheaper than first thought very kind staff and brilliant advice when we asked questions so first time and will definitely not b... See more
I have been a few times and am never disappointed. The staff are lovely and friendly. I personally think you should employ more than one on the till. I purchased cat food, bird food and squirrel food... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Monks Cross Drive, YO32 9GX, Huntington, England, United Kingdom
- 01904 239049
4.7
Excellent
192 reviews
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Amazing choice.
Good experience shopping here. called in with my sister; me to get my cat food and my sister got dog treats.
it is only my second time visiting the store, I was absolutely amazed at the range and choice of products and wanted sis to see the choices as she lives nearby. The staff were lovely too, very helpful. I will be calling again.
May 1, 2025
Polite staff and good prices
May 3, 2025
Visit to Doncaster store
Good range of dog products.
Problem was that not all of what we wanted were in stock.
May 2, 2025
My order was so heavy had to ask the…
My order was so heavy had to ask the young man to carry the basket to the till and then kindly to the car - it was never questioned - happy to help
Great offer on the RAW too
April 30, 2025
Very welcoming n the staff were…
Very welcoming n the staff were brilliant id definitely go there again
April 29, 2025
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No interaction with pets
The store was not busy and there were a few staff members around, all were polite and said hello BUT not one stopped to pet my dog or comment on my dog!
Found this odd in a store that’s all for pets and advertises as pets welcome etc
April 28, 2025
Reply from Jollyes The Pet People - York Monks Cross
We appreciate your feedback and understand your experience. We strive to create a welcoming environment for all our customers, including their furry companions. We'll share your feedback with our team to ensure they're engaging with all pet parents and their pups.
Well stocked shop and cheaper too for…
Well stocked shop and cheaper too for our usual pet food.
April 24, 2025
Store
First impression when walked in was OK, but as I got further into store a few things I looked at had no price and their was items in the Isles which being disabled made it a bit difficult getting around. The boy who was working the till could do with speaking up as he talks very quietly I could barely hear him as him to repeat himself at least 3 times.(I wear hearing aids so shouldn't have a problem hearing him)
April 24, 2025
Very happy
Everyone was friendly when arriving and made a fuss of my dog it was easy to locate everything
August 15, 2024
The help frm tge staff
April 11, 2025
The lady serving us (Alice?) was…
The lady serving us (Alice?) was brilliant, so friendly and welcoming even though it was the end of the day for her
April 17, 2025
My experience was good I found the…
My experience was good I found the staff very helpful in showing you where to find stuff. However I think something you could improve on would be your staff being friendly and less shy off the bat. I also think that it might be quite nice to have a card for members even if it’s only card board.
April 16, 2025
Staff are friendly and helpful
Staff are friendly and helpful, the store is very clean. Everything is easy to find
April 16, 2025
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