Jollyroom.fi Reviews 8,124

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Its really good website delivery is so fast and i can easily rely on this website for anything

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store
  4. Maternity Store

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

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Rated 5 out of 5 stars

Fast shipping

June 24, 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Ayman,

Thank you so much for your feedback!

We´re happy to hear that you have received your order quickly 🤗📦🎈

Have a lovely summer! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Satisfied ❤️ Also recommend 💕

very very good service, good packaging, product really better then picture ❤️ fully satisfied 💕

June 22, 2022
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Reply from Jollyroom.fi

Hi Sadiatul,

Thank you for your feedback! 🌷

Great to hear that you are pleased with your experience with us. We are happy that the product fulfilled your expectations 🌺😎🎈

Have a nice Thursday! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Niyaz,

Thank you for your feedback!

Great to hear that our delivery has reached you quickly 😍🎈

We wish you a lovely new week! 🌺

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good service

Good service, fast shipping and more cheaper that others places!🙂

June 11, 2022
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Reply from Jollyroom.fi

Hi Jessica,

Thank you so much for your kind review! 🌺

We´re so glad to hear that you are a happy customer of ours 😍

Wish you a lovely summer! ⭐

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Relatively easy to order and follow up…

Relatively easy to order and follow up purchase online. The product was delivered as per informed after the purchase. I am yet to use the product itself, but so far everything seems to be as informed.

June 3, 2022
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Reply from Jollyroom.fi

Hi Shahbaz,

Thank you so much for your kind feedback!

We´re very glad to hear that you´re happy about your experience with us 🌞 We hope our product fulfills your expectations 🎈🧡

Have a lovely summer! 🤗

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Nchang,

Thank you so much for your review!

We´re so glad to hear that everything arrived to you in good condition and on time 😍🎈

We wish you a lovely summer! 🤗

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

All good

All good , nice items

April 17, 2022
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Reply from Jollyroom.fi

Hi Triinu,

Thank you for your kind review! 😊

We are so happy to hear that everything went smoothly with your purchase and that you are pleased with the items you ordered.🌷💎🎈

Have a nice Tuesday! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Easy to order

March 16, 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Luisa,

Thank you for your feedback!😊

Great to hear that order was easy to do.

Have a great day!

Bets regards,
Team Jollyroom 🌸

Rated 1 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Calin,

Thank you for your feedback!

Our delivery time is between 3-6 working days 📦😊

Kindly contact us at asiakaspalvelu@jollyroom.fi if you have not received your order within this timeline and we will happily take a closer look 🧡

Wish you a lovely week! 🌺

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Very nice product and fast delivery…

Very nice product and fast delivery service

February 18, 2022
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Reply from Jollyroom.fi

Hi Hadijat,

Thank you for your nice feedback! 🌷

We´re so happy to hear that you have been pleased with your order and received it so quickly 🥰

Wish you a lovely weekend!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Very soft carpet

Very soft carpet. We all love it! Fast shipping

January 29, 2022
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Reply from Jollyroom.fi

Hi Janine,

Thank you so much for your nice feedback! 💌

We´re so happy to hear that you have received our delivery quickly and that you have loved our carpet 🌺🥰

We wish you a great start for the new week! ⛅

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good quality products

Good quality products, quick delivery and reasonable price. 👨‍👩‍👦👍❤

January 21, 2022
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Reply from Jollyroom.fi

Hi Donlada!

Thank you for your feedback! 💜

We are happy to hear that you like the price and quality of our products and it is nice to hear that the delivery was fast!

Have a Jolly weekend! 🌸

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Great service

Great service, fast shipping

January 12, 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Anssi,

Thank you for your feedback! 💌

We´re very happy to hear that you´ve been happy with our service and have received your order quickly ⭐😊

Wish you a lovely week! 🍊

Best regards,
Team Jollyroom

Rated 4 out of 5 stars

Front wheels was bended

Front wheels was bended. I need to fix it by hands before my baby can use a car. Shipping was fast.

January 12, 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Svitlana,

Thank you for your feedback! 💌

We´re very sorry to hear about the faults on our product😔

We will of course want to help you with this issue and have contacted you via your e-mail 🌻 Kindly get back us there with a little more information and we will happily take this further 😊

Wish you a lovely week! 🍊

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

I ordered a baby safety fence to…

I ordered a baby safety fence to upstairs. Buying was easy and nice. Deliver fast and good. Lovely. How ever the instructions to put it together were lousy. I’v ordered much from different places and build myself. Everyone laughs at Ikea instructions but they are easy compared to Jollyroom. None of the pictures reflected the real thing. I will avoid this store the rest of my life.

December 26, 2021
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Reply from Jollyroom.fi

Hi Tomi,

Thank you for your feedback!

We are sorry to hear that you have been experiencing problems with the item you ordered. Please contact our customer service at asiakaspalvelu@jollyroom.fi so we can help you further with the instructions 🌷🌷🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Really fast.

December 21, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi VT,

Thank you for your kind feedback!

Glad to hear that you are pleased with our delivery time! 💎💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Quick process overall

Quick process overall. Great service.

December 17, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Jutta,

Thank you for your kind feedback! 🙂

Great to hear that you happy with our service! Thank you for being our customer! 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Marjo,

Thank you for your kind feedback!

Great to hear that you are pleased with our services and the delivery time 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good communication..
Good product

December 7, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your kind feedback!

Glad to hear that you are happy with the delivery time and our products 💎💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

Extremely long realization and…

Extremely long realization and delivery.
We are still waiting for the items we ordered over a week ago. There's no way to contact with the customer service.

December 6, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Joanna,

Thank you for your feedback!

We are sorry hear that you are not pleased with our services. Our delivery time is 3-6 working days, counted from the following day. You can contact our customer service at our customer service portal at jollyroom.fi ( both chat and contact form) or you can always send us an email direct to asiakaspalvelu@jollyroom.fi so we help you further 🌺🌺🌺

Have a nice week! 🌞

Best regards,
Team Jollyroom

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