Jollyroom.fi Reviews 8,125

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Its really good website delivery is so fast and i can easily rely on this website for anything

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store
  4. Maternity Store

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

5-star
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Rated 5 out of 5 stars

Good :)

Goo Material and Fast Delivery

December 4, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Somia,

Thank you for your kind feedback!

Great to hear that you are pleased with our products and services 🌷😍

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

All it’s perfect

November 25, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Ivelina,

Thank you for your kind feedback!

Great to hear that you are pleased with our products and services. 🌷 💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

We are so happy with this Elsa doll.

We are so happy with this Elsa doll.. Thank you 😊

November 19, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback!

We are glad to hear you`re happy with the Elsa doll.😊

We wish you a great week! 🌸

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your kind feedback!

Great to hear that you are pleased with our prices and services. 🌷 😍

Have a nice weekend! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

👍🏼🤩

👍🏼🤩 good service and products

November 9, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Helena,

Great to hear you are happy with the service and products 😍

Have a great week! 😍

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Nazma,

Thank you for your kind feedback!

Glad to hear that you are pleased with our products and delivery time. We´re happy to have you as our customer in the future aswell 🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hei Kaltrina,

Kiitos palautteestasi!

Mahtavaa kuulla, että olet tyytyväinen ostokseesi. Toivottavasti löydät muitakin mieluisia tuotteita sivustoltamme! 😊🌸

Hyvää syksyn jatkoa! 🍂🍁

Terveisin,
Team Jollyroom

Rated 3 out of 5 stars

I would give you a 5 star if your…

I would give you a 5 star if your website was in English. I purchased for family in Finland and was pleased with your choice of items and quick delivery, that I would give you 5 stars for. It’s very difficult though for me to navigate the website without knowing any Finnish so that is why I rated you lower.

November 3, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Tari!

Thank you for your feedback! 💕

We are really happy to hear you like our webstore and like the products you have bought from us. However, we apologize that our website it is not available in English yet and our content team will consider this in the development.

Have a great week! 🌞🍂

Best wishes,
Team Jollyroom

Rated 5 out of 5 stars

Great product just what I expected…

Great product just what I expected highly recommend jollyroom for all kids products

October 27, 2021
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Reply from Jollyroom.fi

Hi Alice,

Thank you for your kind feedback!

Glad to hear that you are pleased with our services and products! 🌺💎😍 How nice of you to recommend our web store!

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Best online store for baby stuff

fastest delivery known to man

October 26, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Anna ,

Thank you for your kind feedback!

Glad to hear that you´ve been happy with our services! 💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

All easy and smooth

Clear website, clear terms, the entire process of purchasing is straightforward too. Delivered as promised and as scheduled. Packaging is great too! Not too big, convenient to handle. All easy and smooth. 5/5

October 25, 2021
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Reply from Jollyroom.fi

Hi Ivan,

Thank you for your kind feedback!

Glad to hear that you are satisfied with our services! 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

I have bought several times from this…

I have bought several times from this company and I have not once been disappointed. Thank you❤️

October 25, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Catherine,

Thank you for your feedback. ❤

We are really happy to hear you like our webstore and have bought from us many times.

Have a great week! 🌸

Best regards,
Team Jollyroom

Rated 3 out of 5 stars

poor quality.

October 24, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for contacting us.

We are really sorry to hear this. If you like to give us more feedback or need any help please contact our customer service.

Have a nice day!🌸

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Fast delivery :)

October 24, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for you feedback. 😊

Great to hear that delivery was fast with your order.

Have a great day! 🌸

Best regards,
Team Jollyroom

Rated 3 out of 5 stars

Delivery was longer than promised…

Delivery was longer than promised (7days). Went to birthday without the present because item didn’t receive on time and as was promised (2-4 days)

October 11, 2021
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Reply from Jollyroom.fi

Hi Brit- Edy,

Thank you for your kind feedback!

We are sorry to hear that you are not pleased with the delivery time. Our delivery time is 2-4 working days, counted from the following day of your purchase. If your parcel didn't arrive on time, please contact our customer service at asiakaspalvelu@jollyroom.fi so we help you further 🌷🌺

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Ok ok

Ok Ok Ok Ok Ok ok

October 10, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hei Pasu,

Kiitos paljon palautteestasi!

Kiva kuulla, että olet tyytyväinen asiointiin verkkokaupassamme! 😊😊

Aurinkoista viikkoa! 🌞

Terveisin,
Team Jollyroom

Rated 5 out of 5 stars

Nice

Good price, fast delivery.

October 9, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Liang,

Thank you for your feedback!

Great to to hear that you are pleased with our prices and delivery time! We´re happy to have you as our customer in the future aswell 🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

I bought a silver cross pram 6 months…

I bought a silver cross pram 6 months ago and noticed the push chair assembling was wrong, almost a month now since i have complained and nothing has been done about it, my baby has outgrown the carry court, i am very disappointed about this odeal.

October 9, 2021
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Harriet,

Thank you for your feedback! It is important to us!

We are sorry to hear that you are disappointed about our service. We are currently processing your claim and we will contact you as soon as we have an update. Unfortunately, when it isn't our own brand, we have to contact the supplier regarding the claims. 🌷🌺

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 2 out of 5 stars

Messy package

Messy package .

September 29, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Maryam,

Thank you for your feedback!

Sorry to hear that you have been experiencing some problems with the parcel you received. If the items were defect, please contact us at asiakaspalvelu@jollyroom.fi and we help you further. 🌷🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Jollyroom

I ordered first time. Super fast and super cute baby clothes. And not expensive at all.

September 28, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Kaidi,

Thank you for your kind feedback!

We are very pleased to hear that you´ve been happy with our products and delivery time. 😍😍💎🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

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