Jollyroom.fi Reviews 8,125

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Its really good website delivery is so fast and i can easily rely on this website for anything

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store
  4. Maternity Store

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a very good experience

We had a very good experience. We have bought several items and will buy more in the future. Quick service and quality products.

March 12, 2021
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Paola,

Thank you for your kind feedback!

We´re super happy to hear that you´ve been happy with our products and services. We´re happy to have you as our customer in the future aswell 🌞

Wish you a lovely weekend! 🌷

Best regards,
Team Jollyroom

Rated 4 out of 5 stars

The order handling and delivery was…

The order handling and delivery was pretty OK. I ordered the topics, and they were send to my address from two separate locations/warehouses.

When the first was sent, there was a clear indication, delivery notice by email. And in this mail there was a promise, that a new, separate delivery notice will be send, when the 2nd item is sent from the warehouse.

The 1st item arrived in a post office (they sent me SMS) and without any prior notice I got from the same post office 2nd SMS next day. Even the lady in the post office was confused, when I told hewr that there are two SMSs.

It was a big surprise to her and also to me, when both parcels where there in the post office.

So, I got all what was ordered, but the 2nd devivery notice was totally lost.

March 9, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hei Jarppa,

Kiitos palautteestasi!

Ikävä kuulla että tilauksenne toisesta osasta ei ollut tullut saapumisilmoitusta.
Toivomme silti että olette tyytyväinen tilaukseenne!

Aurinkoista viikkoa!🌞

Terveisin,
Team Jollyroom

Rated 4 out of 5 stars

Hyvaa

Veey nice
Love the color

March 8, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Soniya,

Thank you for your kind feedback! 🌷

We´re super happy to hear that you´ve been happy with your order and love the colour of the product 😊💕

We wish you a lovely week 🍋

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

The item arrived immediately

The item arrived immediately. The question was answered immediately. It's a very good shop. I also recommended this shop to my friends.

March 8, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Mari,

Thank you for your kind feedback! 🌷

We´re super happy to hear that you´ve been happy with your order at us and can recommend us to others aswell 😊💕

We wish you a lovely week 🍋

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good shop

All are good. Very fast delivery in my case. A lot of different things for child. Let's more different brands, for example japanese brands.

March 1, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Valiantsina,

Thank you for your feedback!

We are glad to hear you liked our selection of products and your order was delivered fast!🤩

Have a great Monday! 🌞

Best wished,
Team Jollyroom

Rated 4 out of 5 stars

Easy ordering process

Easy ordering process, quick delivery and good price - quality balance

February 8, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Kix,

Thank you for your feedback!

We´re so happy to hear that you´ve been happy with your order at us 🌞

We wish you a nice week!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

competitive price

Easy to order, competitive price,most products which I bought are very satisfying.

February 7, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Meiling,

Great to hear that ordering was easy and some products were satisfying 🤩

Thank you for your feedback! 🌹

Have a lovely Monday! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Chukwuka,

Thank you for your feedback! 🤩

It is great to hear you have been happy with our products and prices! ✨✨

Have a wonderful Monday! 🌞

Best wishes,
Team Jollyroom

Rated 4 out of 5 stars

Good products

Good products, thank you

January 31, 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi ,

Thank you for your nice feedback!

We´re happy to hear that you´ve been happy with your products 🌞

We wish you a nice day! ❄

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

The item which I order coming so fast

The item which I order coming so fast. And in good condition.

December 17, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

We are happy to hear your order was delivered fast and in good condition.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I ordered on 1.12 and I have yet to receive my order. They take your money away immediately upon placing your orders yet they are very slow in processing them.

December 10, 2020
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Rowena,

Thank you for your feedback!

Unfortunately now during Christmas time we have a bigger delay on our delivery and we´re very sorry for that ✨

We will do our best to deliver your order as soon as possible 😊

We wish you lovely Christmas time! 🎄

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Excellent service and extremely fast…

Excellent service and extremely fast shipping to Finland.

December 4, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Riitta,

Thank you for your feedback!

We´re really happy to hear that our service has been excellent and your order has come to you quickly 😊

We wish you the very best Christmas time ✨

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Best shop

Great service, fast shipping, good quality product!

December 1, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

Great to hear you like our service has been good, shipping fast and that product quality is good.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Quickly delivered and good quality

Quickly delivered and good quality carrier! Looks the same as the photos show on the website!

November 28, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback! ❄

We´re so happy to hear you´ve been happy with your order at us 📦😊

We wish you a nice day!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Easy ordering

Easy ordering, payment process and quick delivery. Product was as described, happy with everything :)

November 23, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Jaana,

Thanks for your nice feedback! 😊

Nice to hear that everything weent smoothely! 💛

Have a nice Christmas! 🌹

Regards,
Team Jollyroom

Rated 1 out of 5 stars

My order didn't come at adress wich i…

My order didn't come at adress wich i write. I've must take a car to went in 8km to the village and take from there .....

November 15, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback.

We are sorry to hear about the problems with delivery of your order.

Our deliver company will deliver orders to shipping point close to customers adress.

If you would like us to help with this please contact us at asiakaspalvelu@jollyroom.fi and we are happy to help you.

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

There is no option to make a gift to a…

There is no option to make a gift to a other address, there is no live chat, opening hours for customer service are very limited.

November 13, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback.

We are sorry to hear about the problems with our webstore.

You can make a order to another adress by writing this adress when you are doing the order and then paying your order with direct debit.

We usually have chat from 12-17 everyday and we work monday-friday and sundays to answer to your questions.
If there`s anything we can help with you can write us to asiakaspalvelu@jollyroom.fi

Have a great week! 🌞

Best Regards,
Team Jollyroom

Rated 5 out of 5 stars

Perfect delivery

Fast delivery and everything is perfect on delivery.

November 8, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback! 😊

Great to hear that delivery was fast to your order and that you are happy with your order.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Nice product.

November 7, 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

We are happy to hear you like your product you have ordered from Jollyroom.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look