Josef Seibel Reviews 71

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and style of the footwear, often describing them as well-made and of good quality. People frequently highlight the superior leather and the availability of wider fits, which is a significant advantage for those with broader feet. Reviewers often find the shoes comfortable and suitable for various occasions, with some expressing strong loyalty to the brand. However, some customers also noted significant issues with the durability of the soles, which tend to wear down or split prematurely, often making the shoes unrepairable. There are also concerns about the suitability of some shoes for winter weather and instances of leakage, leading to disappointment and a perception of declining quality compared to past experiences.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with many praising the comfort, style, and superior... See more

Quality

Customers had ambiguous experiences with quality, with many praising the great quality of shoes, superior... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Purchased a pair of Joseph Seibel casual shoes a few months back, I haven't worn them a lot but already the heel and sole are wearing quite considerably, shame as the upper seems quite well made but l... See more

Rated 2 out of 5 stars

Poor quality soles on boots meaning that they split and can't be repaired. sadly, the tops are still excellent but the construction of the sole means that they can't be resoled so have had to dispose... See more

Rated 5 out of 5 stars

Great service - returned the first pair as too large but got a refund processed quickly and a smaller pair delivered promptly. Trainers are very well made and stylish

Rated 5 out of 5 stars

I made several purchases but kept only one pair of boots that I am very happy with. The returns process was easy to use and extremely quick to complete. I will def use Josef Seibel again and again


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

Josef Seibel has been manufacturing high quality men’s and ladies footwear since 1886. Josef Seibel prides itself with technical know-how to focus on the essence of a shoe, its comfort, whilst retaining an optimistic outlook to the future, embracing change and finding new ways to help protect the planet in the process. JS shoes are for those who like to make their own way in the world. For people who set out to experience new adventures and discover new worlds.


Contact info

3.1

Average

TrustScore 3 out of 5

71 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Hard soles

Had high hopes for these shoes but ended up very disappointed. Soles seem very hard, some sort of rubber or plastic type material I would suspect, so soles have no 'give' and are uncomfortable when walking. Lesson - always check reviews before buying.

May 1, 2024
Unprompted review
Rated 2 out of 5 stars

The Glider 01 product is not waterproof

I e-mailed the company prior to buying the Westland Glider 01 to ask if it will be waterproof if I walk into water their response: "the Glider 01 product is 100% waterproof ". I bought it and walked ankle height into water only to find that it is not waterproof and the shoes started getting wet after 5 seconds in the water. I am deeply disappointed that they would just blatantly lie. On top of that the calves are a really tight fit. I'm afraid I have no use for them and it was a complete waste of money.

February 21, 2024
Unprompted review
Rated 2 out of 5 stars

Fast fashion

I bought the Lenny 51 shoes. Within around 2 weeks the laces were fraying, and almost 3 months in, the soles are splitting. Awful quality. Fast fashion, and bad for the environment. I used to highly regard this brand, but my last 2 purchases have had issues with the quality.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Superb shoes. Comfortable, durable & stylish

Fantastic shoes. I dress smartly for work (suit, blazer etc) but I also have a decent walk to & from my local railway station. It’s difficult to find comfortable, durable shoes that also look smart and fashionable for the office.
Josef Seibel cross that line perfectly, beautifully made shoes at a fair price.

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

This is an old establish quality company

This is an old establish company which I first came across some years ago . My wife has two pairs of their Selena 59 Autumn/Winter boots the first pair are some 3/4 years old and apart from heeling and cleaning have performed as expected from a quality product and have stood up well to some rough walking
The second pair she is wearing this winter as a smart fashionable town shoe for this wet seasons weather a roll they are amply suited for.
I recently purchased a pair of there Jasper 50 Chelsea boots in grey suede, I expected them to be a problem in the current wet spell , but no, I have worn them most days and other than wiping the rain from them and a suede brush clean they look pretty good, and they are so comfortable

September 17, 2023
Unprompted review
Rated 1 out of 5 stars

Quality issue with Josef Seibel men’s shoes

Quality (soles particularly) of Josef Seibel shoes has deteriorated big time. Bought 2 pairs of Alastair 01 men’s shoes. Soles on both pairs split on middle after very little wear. One pair was replaced but I am still left with a pair that are unusable. Personal opinion is that the quality of rubber ( I assume that is what it is) being used is on the lower end of the scale.
I noticed a comment on Trust Pilot about the company not publishing negative reviews - have had the same experience. Posted a 1 star review on the above shoes and as yet it has not appeared on JS site as far as I can see. Have also noted that there are no reviews of any men’s shoes on the JS by post site - wonder why?
Shoes were very comfortable but buying them has proved to be an expensive mistake.
I did have quite a bit of contact (E Mail and phone) with the company over the last few months and Customer Service staff were professional in dealing with my issue.
Have purchased various Josef Seibel shoes for years but unfortunately I am now an ex customer.

August 1, 2023
Unprompted review
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