I just love Joseph Sandell products, over time I have bought lots of diffusers, candles from different company's but these are the best in my opinion People walk into my home and comment on the beau... See more
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Prompt delivery. Nice offer. Would really appreciate refills though so as not to accumulate lots of glass bottles!
I love the personal tone of all communication! It feels like being part of an experience. The pick and mix box is gorgeous! I love the tiny fragments on each wax melt, which add a touch of luxury.... See more
I first came across Joseph Sandell at a Christmas Market at Jimmy’s Farm. I absolutely love their wax melts. My husband treated me to an oil burner and pick and mix box. I’ve been burning the... See more
Company details
Written by the company
Joseph Sandell brand. Offering high end, home air care products. Browse our range of stunning scents in candles, reeds and our new skincare range.
Contact info
United Kingdom
- josephsandell.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Blown away by it
Blown away by it. Love the fragrances, the expensive looking packaging. Have recommended to my friends well done will be ordering in the future 👏👏👏👏
The smell is fantastic very strong love…9
The smell is fantastic very strong love love them will be getting more
Lovely product and shopping experience
Elegant, easy to use website and quick delivery. I was delighted with the diffusers I purchased, particularly the lime and basil scent which has good strength and lovely bright notes.
I recently bought a Peony & Oud Candle…
I recently bought a Peony & Oud Candle it smells absolutely amazing I would definitely recommend buying one of these.
Absolutely delighted with speed of…
Absolutely delighted with speed of delivery & quality of your diffusers - good job !
So pleased with my Joseph Sandell…
So pleased with my Joseph Sandell candle and diffuser!! I wish there were 10 stars to give !!
Not all as it seems...cheap ingredients & poor customer service
This was a new company to me who present themselves as a quality company who use natural ingredients. Not so unfortunately.
Firstly my order was delayed as they had run out of bottles which they informed me of.
My order finally arrived yesterday but unfortunately one of the bottles of hand soap had leaked and the same bottle was heavily scored. I contacted them and received a response from someone called Jo who apologised and asked me to forward photographs which I duly obliged. No return response.
One of the most surprising and disappointing discoveries was the soaps are made with Sodium Laureth Sulfates which are a cheap foaming ingredient which is a well known skin irritant. Most much cheaper supermarket brands no longer use SLS for this reason.
Don't be fooled by fancy packaging and stylish advertising.

Reply from Josephsandell
Beautiful Products
I absolutely love these candles. They smell gorgeous and are very long lasting. Love how evenly they burn also. Ruby Ruby Ruby is definitely one of my all time favorites. I also love their hand wash and wax melts, so many beautiful scents to chose from. Amazing gift ideas for that someone special. Highly recommend.
My new obsession
My new obsession. I ordered myself some candles and wax melts, and I was so impressed, they last really well making the house smell beautiful. I love that there are so many scents to choose from, however, when it comes to ordering, I want the lot. Haha. For Christmas and birthdays gifts I could not recommend these enough, not only are the products lush but the packaging is beautiful. My mums words when she opened her gift on Christmas Day instantly lighting her new candles were “Devine” so that gift went down a treat.
I recently ordered waxmelts to put into some lockdown goodie bags for my friends, I left it to the very last minute and I had to contact the seller who was very professional and went above and beyond to help me receive them on time. Excellent customer service.
Thank you so much
My favourite candles
The best candles I've tried; they burn very evenly, make the room smell amazing and the wicks last really well so you can get the most out of your candle. Have bought for friends who were also very impressed, and the seller was very helpful when gifting, including a personalised note. It's great to know they're eco-friendly too.
It is always a treat to have a delivery…
It is always a treat to have a delivery , everything is beautifully wrapped in boxes with ribbon to add an extra flourish.
I have purchased candles, wax melts and the reed diffuser and every single one smells absolutely divine.
Lovely products that are presented in…
Lovely products that are presented in such a stylish way! The candles smell lush and the customer service is brilliant. Would definitely recommend.
Just received my beautiful candle and…
Just received my beautiful candle and reed diffuser and I am absolutely delighted. They were so well presented and smell fabulous hence why I am a returning customer. Thankyou so much 😘 highly recommended 🥰
Great products
The items that I have purchased from here smell lovely and last a long time. Good customer service and quick delivery
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