Extremely fast, deal are really good, also delivery is very careful and they will try to contact you if you are not at home and try again to delivery(in my case, the delivery lady even delivered in th... See more
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I ordered my item at 5 pm and it was delivered same day at 8 pm. I gave never experienced that with any other parcel. A delivery man, Mr. Yash Pipaliya was exceptionally good with phone communication... See more
Can’t praise this Company enough. Have not heard of them before so was a little cautious. Ordered a new tumble dryer yesterday afternoon at a very reasonable price. It was delivered this afternoon. T... See more
Ordered a big volume box present. Next day delivery was promised in Belgium, and was actually delivered (afternoon, not morning as promised, but OK, never mind). So all's good. If it's good, will only... See more
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Bei Joybuy möchten wir dir ein fröhliches und unkompliziertes Einkaufserlebnis bieten. Dazu gehören Qualitätsprodukte, schnelle und zuverlässige Lieferung, faire Preise und ein Kundenservice, der für dich da ist, wenn du ihn brauchst. Wir arbeiten nur mit vertrauenswürdigen Marken zusammen und verschicken deine Bestellung direkt aus unseren Standorten im Vereinigten Königreich und der EU. Dank intelligenter Logistiksysteme kommt dein Paket schnell und sicher bei dir an. Aktuell befindet sich Joybuy in einer Testphase in Großbritannien, den Niederlanden, Deutschland, Frankreich, Belgien und Luxemburg. Diese Phase hilft uns, alles für den vollständigen Start in Großbritannien und Europa vorzubereiten - damit du künftig noch besser bei uns einkaufen kannst. Don’t just buy, Joybuy.
Contact info
Germany
- support@joybuy.com
- joybuy.de
4.2
Great
3K reviews
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Unbeatable Prices and Fast Delivery: My First Experience with Joybuy Was a Pleasant Surprise!
I recently discovered Joybuy and decided to give it a try, and I’m so glad I did! I was on the hunt for a Montblanc perfume set and was shocked to find the lowest price I've ever seen on their website. I’d never heard of Joybuy before, but the price was too good to pass up.
What really blew me away, though, was how quickly my order arrived—just the next day! I wasn’t expecting such fast shipping, especially on my first order. The perfume set arrived in perfect condition, and I’m really impressed with the whole experience.
It’s safe to say I’ll be shopping with Joybuy again. Great prices, fast delivery, and a smooth shopping experience overall. Highly recommend!
November 24, 2025
Reply from Joybuy
Hello Amir,
Thank you for sharing your experience with us!
We're glad to hear you found a good price for the Montblanc perfume set and that your order arrived the next day in perfect condition. It's nice to know your first shopping experience with us went smoothly.
We appreciate you taking the time to leave such thoughtful feedback. If you ever need anything in the future, feel free to reach out to us at support@joybuy.com.
Best regards,
Claire
Joybuy Support Team 🌟
very fast delivery and competitive price
June 25, 2025
Unprompted review
Reply from Joybuy
Hallo Olivia,
Thank you so much for your positive feedback!
We're glad to hear that you're satisfied with both the fast delivery and the competitive price.
If there's ever anything more we can do to make your experience even better, please don't hesitate to get in touch at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hi Peter,
Thank you so much for your fantastic feedback!
We're delighted to hear that you had a really nice experience and are impressed with the incredibly quick delivery.
If there's ever anything more we can do to make your experience even better, please don't hesitate to get in touch at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
Fast delivery and everything is well…
Fast delivery and everything is well packed. I am very satisfied. It would be much better if there were a wider range of products available.
November 22, 2025
Reply from Joybuy
Hi Fiona,
Your feedback has made our day!
We're delighted to hear that you're satisfied with the fast delivery and good packaging. Your suggestion about expanding our product range is very important to us - we're constantly working to broaden our selection.
If you have any further wishes or suggestions, please don't hesitate to contact us at support@joybuy.com.
We appreciate your trust and wish you continued enjoyment with our products.
Warm regards,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hallo Khan,
Ihr Feedback hat unseren Tag gerettet!
Wir freuen uns sehr, dass Sie mit der pünktlichen Lieferung und unserem Service so zufrieden sind.
Falls es jemals etwas gibt, das wir tun können, um Ihr Einkaufserlebnis noch besser zu gestalten, zögern Sie bitte nicht, uns unter support@joybuy.com zu kontaktieren.
Vielen Dank für Ihr Vertrauen und die wunderbare Bewertung.
Viel Spaß beim Einkaufen,
Claire
Joybuy Support Team 🌟
Very good product good customer service…
Very good product good customer service fast shipping I love everything about joybuy
November 22, 2025
Reply from Joybuy
Hi there,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with our product quality, customer service, and fast shipping. It's fantastic to know that you love everything about your Joybuy experience!
If there's ever anything more we can do to make your shopping experience even better, please don't hesitate to get in touch at support@joybuy.com.
Thanks again for taking the time to brighten our day.
Happy shopping,
Claire
Joybuy Support Team 🌟
Very satisfied
Very satisfied. At the beginning, the parcels got missed, but the customer service solved the problems immediately. I can see the great progress of the customer service as compared to earlier period.
November 21, 2025
Reply from Joybuy
Hello Wei,
Thank you so much for your wonderful review!
We're delighted to hear that you're very satisfied with our service and that our customer service team could resolve the delivery issue promptly. It's especially rewarding to know that you've noticed the great progress in our service quality - this means a lot to our team!
If there's ever anything more we can do to make your experience even better, please don't hesitate to get in touch at support@joybuy.com.
Thanks again for taking the time to share your positive experience and for recognizing our improvements.
Happy shopping,
Claire
Joybuy Support Team 🌟
5 start
5 start ! And the price is very good with the offer !
We buy via your platform again and fast service !
Thanks
November 20, 2025
Reply from Joybuy
Hallo Phuon,
Ihr Feedback hat unseren Tag gerettet!
Wir freuen uns riesig, dass Sie mit unserem Service, den günstigen Preisen und den Angeboten so zufrieden sind. Dass Sie wieder bei uns einkaufen möchten, ist das schönste Kompliment für uns!
Falls es jemals etwas gibt, das wir tun können, um Ihr Einkaufserlebnis noch besser zu gestalten, zögern Sie bitte nicht, uns unter support@joybuy.com zu kontaktieren.
Vielen Dank für Ihr Vertrauen und die wunderbare Bewertung.
Viel Spaß beim Einkaufen,
Claire
Joybuy Support Team 🌟
Quick next day delivery for most of my…
Quick next day delivery for most of my orders. Package came in good condition
November 21, 2025
Reply from Joybuy
Hi Sve,
Thank you so much for your wonderful review!
We're delighted to hear that you're satisfied with our quick next-day delivery and that your packages always arrive in good condition. Providing reliable service is our top priority.
If there's ever anything more we can do to make your experience even better, please don't hesitate to get in touch at support@joybuy.com.
Thanks again for taking the time to share your positive experience.
Happy shopping,
Claire
Joybuy Support Team 🌟
so good soo fast love it
it felt like a dream.
This order was magical. I made the order in the morning and it arrived in the afternoon. 😍
November 20, 2025
Reply from Joybuy
Hi Neka,
Your feedback has made our day!
We're absolutely thrilled to hear how excited you are about our super fast delivery! That your order arrived the same afternoon and that you described it as "magical" is the best compliment we could ever receive.
If there's ever anything we can do to make your shopping experience even better, please don't hesitate to contact us at support@joybuy.com.
Thank you for this enchanting review!
Happy shopping,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hi Kodwo,
Thank you so much for your lovely review!
We're delighted to hear that you're happy with the quick delivery and that it matched the information in the app.
If there's ever anything more we can do to make your experience even better, please don't hesitate to get in touch at support@joybuy.com.
Thanks again for taking the time to brighten our day.
Happy shopping,
Claire
Joybuy Support Team 🌟
Everything is super!!
November 21, 2025
Reply from Joybuy
Hallo FandB,
Ihr Feedback hat unseren Tag gerettet!
Wir freuen uns riesig, dass Sie mit allem so zufrieden sind. Genau das ist es, was wir unseren Kundinnen und Kunden bieten möchten.
Falls es jemals etwas gibt, das wir tun können, um Ihr Einkaufserlebnis noch besser zu gestalten, zögern Sie bitte nicht, uns unter support@joybuy.com zu kontaktieren.
Vielen Dank, dass Sie sich die Zeit für diese wunderbare Bewertung genommen haben.
Viel Spaß beim Einkaufen,
Claire
Joybuy Support Team 🌟
I’m amazed by the delivery
I’m amazed by the delivery — it’s even faster than Amazon! Chinese people are so hardworking. Truly impressive!
November 21, 2025
Reply from Joybuy
Hallo 장헬레나,
Ihr Feedback hat unseren Tag gerettet!
Vielen Dank für Ihr tolles Feedback zur Liefergeschwindigkeit und den netten Worten über unsere Mitarbeiter. Das bedeutet uns sehr viel!
Falls es jemals etwas gibt, das wir tun können, um Ihr Einkaufserlebnis noch besser zu gestalten, zögern Sie bitte nicht, uns unter support@joybuy.com zu kontaktieren.
Vielen Dank, dass Sie sich die Zeit für diese wunderbare Bewertung genommen haben.
Viel Spaß beim Einkaufen,
Claire
Joybuy Support Team 🌟
I got delivery in 24h
I got delivery in 24h, great product, super service, amazing proces
November 20, 2025
Reply from Joybuy
Hallo Daiva,
Ihr Feedback hat unseren Tag gerettet!
Wir freuen uns riesig, dass Sie mit der 24-Stunden-Lieferung, dem Produkt, unserem Service und den Preisen so zufrieden sind. Genau das ist es, was wir unseren Kundinnen und Kunden bieten möchten.
Falls es jemals etwas gibt, das wir tun können, um Ihr Einkaufserlebnis noch besser zu gestalten, zögern Sie bitte nicht, uns unter support@joybuy.com zu kontaktieren.
Vielen Dank, dass Sie sich die Zeit für diese wunderbare Bewertung genommen haben.
Viel Spaß beim Einkaufen,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hi Fengying,
Thank you for your positive feedback!
We're glad to hear you enjoyed our fast shopping experience. We're continuously working to expand our product selection, including frozen items, to serve you better in the future.
If you have any suggestions to improve your shopping experience, we're always here for you at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
I love it 🤍🤍🤍🤍🤍
November 20, 2025
Reply from Joybuy
Hi Hala,
Thank you for your wonderful feedback!
We're thrilled to hear you love our service - this is exactly the experience we aim to provide for all our customers.
If there's anything we can do to make your future shopping experiences even better, we'd love to hear from you at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hi there,
Thank you for your positive feedback and recommendation!
We're glad to hear you had a good experience with us - this is exactly what we aim to provide for all our customers.
If there's anything we can do to make your future shopping experiences even better, we'd love to hear from you at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
Reply from Joybuy
Hi there,
Thank you for your positive feedback!
We're glad to hear you're satisfied with our fast delivery and competitive prices - this is exactly what we aim to provide for all our customers.
If there's anything we can do to make your future shopping experiences even better, we'd love to hear from you at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
All on time and correct.
November 19, 2025
Reply from Joybuy
Hi there,
Thank you for your positive feedback!
We're glad to hear everything arrived on time and met your expectations - this is exactly the reliable service we aim to provide for all our customers.
If there's anything we can do to make your future shopping experiences even better, we'd love to hear from you at support@joybuy.com.
Happy shopping,
Claire
Joybuy Support Team 🌟
The delivery performance and the…
The delivery performance and the services are superb! DHL services is a super partner in my area. The staffs of DHL are always with smile even the goods are quite heavy to my house. Thanks Joybuy.
Just one additional suggestion - if I can see and track the delivery services like China could be very nice. :) Then I can arrange my time more accurate.
Thanks Joybuy! I'm always your fans!
November 19, 2025
Reply from Joybuy
Hi Haikun,
Thank you so much for your wonderful feedback and support!
We're delighted to hear you're happy with our DHL delivery service, and we truly appreciate your suggestion about enhancing tracking visibility - this is something we're actively working on to provide more detailed, real-time updates for better planning.
If you have any other ideas to make your shopping experience even better, we'd love to hear from you at support@joybuy.com.
Thanks again for choosing Joybuy!
Happy shopping,
Claire
Joybuy Support Team 🌟
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