JP GAMES LTD Reviews 

67
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional overall quality and service. Customers frequently praise the wonderful range of unique items, beautiful packaging, and the swift, secure delivery services provided by the team. People note that purchases always arrive safely wrapped and protected, while the online ordering process remains exceptionally smooth and transparent. However, some people mentioned occasional issues like slightly delayed deliveries, missing items in sealed boxes, or incorrect product types received. Despite these infrequent hiccups, consumers remain deeply satisfied, often emphasizing that support teams resolve problems quickly and efficiently without any fuss.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the top-notch quality and beautiful... See more

Delivery service

Customers report great satisfaction with the delivery service, praising the fast shipping speeds and secure... See more

Quality

Clients share positive opinions on quality, consistently praising the top-notch playing cards and beautifully... See more

Service

Customers consistently note positive experiences with service, highlighting clear communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only does the company sell beautiful decks of cards, their customer service is superb if there's an issue. The deck I bought for my son had four cards missing (despite being wrapped in cellop... See more

Rated 5 out of 5 stars

This was my first time ordering from JP Games, ordering 4 decks in total. It was promptly dispatched followed by a tracking number. They then arrived extremely well packaged, with great care to... See more

Rated 5 out of 5 stars

Great service from JP Games. Wonderful range of unusual and hard to find items. Reliable and secure postage. Very prompt to reply and deal with questions. Used them for years.

Rated 5 out of 5 stars

Good price one piece copper Lambda spinning top with ruby point - even Prometheus Lights had sold out. Beautifully made precision top - lovely weight and feel. Spins like a dream. Well packed, quickly... See more


Company details

  1. Game Store
  2. Collectibles Store
  3. Hobby Store
  4. Trading Card Store

Written by the company

(PREVIOUSLY JP PLAYING CARDS) Importers of the finest Playing Cards, Spinning Tops, Chess, Backgammon, Dice & Kaleidoscopes from around the globe. Over 50k customers served in the last 12 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(67)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ordered my item and it was dispatched on the same day. Arrived the day after. Great service.

February 5, 2021
Unprompted review
JP GAMES LTD logo

Reply from JP GAMES LTD

Hi Ben, while we can't take credit for the delivery itself, it's nice to see our quick despatch recognised. Thank you!

Rated 5 out of 5 stars

Brilliant

Ordered 6 items late afternoon, arrived royal mail 9:30am the next morning! Exceptional service, great prices and love the aesthetic of the company.
Will be back!

November 6, 2020
Unprompted review
JP GAMES LTD logo

Reply from JP GAMES LTD

Great to hear, thanks for the kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service - ordered at 15:29 and my order had been despatched by 15:32! Arrived next day in perfect condition

August 22, 2020
Unprompted review
JP GAMES LTD logo

Reply from JP GAMES LTD

Thanks Karl, appreciate that.

Rated 5 out of 5 stars

Great service A*

Great service. Ordered late on 01/12, arrived on 09/12 via Royal Mail tracked - slight delay but it’s expected this time of year! Even got one item which was expected to be released only on 13/12, as stated when I ordered, early. Happy days.

December 11, 2019
Unprompted review
JP GAMES LTD logo

Reply from JP GAMES LTD

Thanks for the feedback Clare, as you say it's very difficult at that time of year to be as quick as usual but it's appreciated that you took the time to leave this review.

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