JPMorgan Chase & Co. Reviews 

Nothing but good experiences with our assigned team.

They monitor your accounts for fraud very well. The freedom card has gotten me 2 100$ gift cards in 2 months and a 50$ cards as well. This bank may have political issues but that aside protects your accounts well.
They approve your credit card in 10 mins if you Have an account usually for 4k to start. I didn't use a credit cards for 2 years and my credit history disappeared. But with the freedom cards i was able to build up my credit rating back to where it was in 2 months and all my history came back going back as far as 1989.

Very nice customer service assistant was polite and very quick. Cecilia was her name and even though it was my first time getting hold of an operator in less than 10min she made the wait worth it with kind and fast service. Give that women a raise!!!

Five (5) phone calls made to the Fraud Protection customer support, and they keep sending me to the personal banking Card department. Your cust support is TERIBLE.. OMG you all should really quit transferring people.

I would like everyone to be aware of how this bank in Colorado treats people of color. A woman named Jeanetta Vaughn, 61, is suing banking giant JPMorgan after she claims she was racially profiled at a Chase Bank in Aurora, Colorado by the branch manager. This is just ridiculous and I would like for its customers to boycott this bank.

Out of state chase bank had fraud person come into bank to withdraw money from my savings and the On the ball teller asked some questions and the scammer was stopped in their tracks. At that point the teller froze my account called me to tell me what happened and that she froze my account Exc++(+++++) chase associate. Called her and took her advise on how to proceed. Then 3 weeks later in a different state that was not the state I reside in another scammer attempted to withdrawal from my account to the amount $$$$$.$$ This time the tellers totally failed to exercise any care caution and protect the customer and banks reputation. This time my account had ALERTS and that my account had been compromised and a password was put in place so that scammer had to know answer to obtain my money. Well the brainless teller not only gave my money away but because of their lack of concern,care, responsibility motivation never proceeded in a responsible fashion and just gave my money to them, Off they went with my money $$$$,$$ The rep at bank in state I live in Sat down with me to discuss the matter and said they were called HQ to inquire if bank was going to cover my loss, I said no your calling them and telling them that the fricking bank is 100 percent responsible for the loss and will be reimburse me or my attorney will be next person they talk with. Before I left the bank the rep escalated the case telling me that the bank will be reimburse me for every red cent. What the matter with today associates how in the name of God do these useless people survive.Many Bank tellers are low educated persons and no degrees required, Just good background report and credit report. No brains needed and the training methods are not intended to protect the customer or banks money, reputation and so on. Resolution is not to change banks cause all the banks are insured and associates are low pay, low educated and zero to slim motivational skills. One more thought some of the bank associate may be part of the identity theft ring, teller pay is low and money is tight so a good background check of bank associate is no guarantee that they won't go bad.

extremely poor service. I transferred money to JPMorgan Chase from another bank account and they're saying it's going to take 5 days. Whereas my other bank has already released the money within a day of request...it seems like the people working here are very lazy an extremely slow at the work or they didn't hire enough people to do the work....poor management. am planning to cancel my account in JPMorgan Chase very soon and I would not recommend anybody else to open account with this bank

Overall the service was delivered on time, and as per the requirements

If you are a business don't accept customers if they use this bank as we had a customer dispute 3 months of payments and they gave her all 3 when she was only eligible for 1 month as our policy is 30 days refund.

Disgusting behavior on the bank

This is about Washington Mutual the bank JP Morgan Chase bought. We paid mortgage insurance for the 10 years we had our house. When my husband died and Bank of America took his account, the mortgage insurance I'm sure did pay the bank off. The bank resold the home anyway for 3 times the original price. \PEOPLE HAVE FORGOTTEN WHAT MORTGAGE INSURANCE IS FOR. THE BANKS MAKE A KILLING ON FORECLOSURES

Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?

This is a ZERO STAR review.
Small business account fraudulently tapped for a $30,000 wire transfer.
Cleaned us out.
Money has disappeared.
Chase left 2 phone messages alerting us to the transfer as it occurred.
They went ahead and sent it anyways without ever speaking to my partner. Unbelievable.
Even more unbelievable? Less than a week before they froze the same account for a $1500.00 purchase for materials that they thought was suspect. Made me physically come into a branch office with 2 forms of photo ID to unlock the acct.

And now today they are denying our claim of fraud for the $30,000.
Lack of accountability, suspect wire transfer and total denial of responsibility.
Do not walk away from CHASE.
Run!

This bank is acting as an intermediate bank for money transfers between Wise and TBC Georgia.
A money transfer initiated 6 days ago has still not reached my account and I had to question my bank today to find out that JP Morgan are retaining my 50,000 $ because they need the transfer to be documented.
I can fully understand that they need to know where the money is coming from and going to BUT I cannot understand why they do not communicate on this. If on the 6th day I hadn't asked any questions, the situation could have lasted for weeks maybe.
This is how banks like JO Morgan get rich: They use clients money for as long as possible under cover of compliance requirements.
Clients just have to shut up and wait. What seems to be perfectly normal in the bank system would be called malpractice in other fields of activity.

All the questions were answered today and I still have no sign of money on my account.
Wise should choose their partners better because clients can eventually get exhausted of being victims.

I want every one to no this is my opinion i have had chase united and when checking emails i got one from chase it said you can now make payments monthly and they give you so many months to do it and you dont get charge all that apr so i did it i spent 232 and then i went to c my payment it would not work so i called chase i told the guy whats happening and he said give a min let me look at what we sent u and he came back and said chase has the right to change cancel ant any time i got there offer 3 days ago so here i am spent 232 dollars im on low income im a disabled man how am i going to pay this now and with me paying minium payment and having to pay intrest now they will be making on my 232 500 or 6 hundred bucks because now im paying interest so i called chase today why they would do this and she said u have to buy one item and that has to be over a hundred dollars there scaming people the way there writhing up there offers because when i called chase the first time and guy that worked there read the offer they sent me he thought it was wrote out the same way i thought they said on the review it says make purchases of a hundred dollars. Pay payments it did not say make one purchases over a hundred and pay payments there wanting to thing it say what i thought the first guy thought and every one i showed this to thought i seen on the news banks were having problems is this what there doing to make xtra money charging a disabled man on low income money i would have not spent but for there fraud way the stated the words i wont stop until i find every company that uses chase for there credit cards and leave reviews letting any one that will look to becareful watch out just think off how many others theres out there that thought the same thing i did and chase employee did they could be making lots of money. Heres how chases offer is writted make purchases over a hundred pay monthly make < the way chases is written go and make purchases
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Forbes and other places i looked on google forbes wrote it like this < make A purchases ovar a hundred and pay month every one my opinion chase is wanting as many people to fall for this because if people do chase will make some pretty good money wont they u decide and if ur reading reviews before u pick a credit card e.t.c what ever look at as many reviews u can because chase has more one stars than any other

Terrible customer service for business banking. Avoid this bank at all costs. We switched from SVB to this Bank thinking we were going to be in better hands, it turns out their customer service is worst than dealing with government agencies.

This is a very good financial institution, I love chase, and it’s trusted and capable very good and reliable.

Not very pleased with the outcome of my intersection with you. The preponderance of small prints would as a matter of fact deviate the original perception of a reasonable man.

I spoke to Falak on 29 March and he was absolutely amazing! I have a new phone and was having some issues with the app's verification process. I've spoken to a few people at JPM over the last few weeks to help me resolve the issue and they were all really helpful but Falak really went out of his way and exceeded my expectations. He literally went through every step with me and was prepared to stay on the phone with me to assist me with the process. The matter has since been resolved and my app has now been verified. But I'd just like to say a massive thank you to Falak - you were so patient and assisted me with my issue at great lengths!

Part of the meme banks.
Most useless bank since day one with their funny money.

I've recently received the runaround from Chase on a simple deposit via personal check written on TD Bank, from our own TD account - it has plenty of money in it, and TD Bank is not a small-time operation. We made an identical personal check deposit of $17,000.00 to fund a new savings account 2 weeks before, and that money was available the next day. When we deposited a personal check for $3800.00, 2 weeks later - same way as the 1st one, that check was put on hold for 10 days. We went around with the banker we opened the account with, demanding a written explanation about why this check was on hold, and the higher amount wasn't put on hold. What was different? His response was "due to compliance, we can't answer that question in writing". When asked exactly what the Chase rules for deposit were, we got the same response. Verbally, he told us their "security algorithm" decided on whether to place a check hold or not. I spent a whole morning of my time proving the personal check for $3800 was legitimate. We normally deposit via ACH, but we know there are some payments that will be made to us via check that will need to be deposited into Chase accounts. This is nothing short of ridiculous. We have a Chase mortgage, Chase credit cards, both have 800++ scores, and net worth of 1M. We had great luck with Chase when living in Colorado 7 years ago. When we moved to Maine, there were no Chase branches here, so we went with TD for savings, checking. But oh how things have changed at Chase now. Never have we had a check deposit put on hold at TD Bank - and our accounts there are 7 years old. Not willing to waist my time again unraveling a simple check deposit. I'm not down with Chase operating on our float either. We don't run our finances on a whim, I don't expect our bank to run theirs on a whim either.