JSB Furniture Reviews 

127
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered wardrobes was assured no delay, however still not received ordered in September. Don't buy from this shop been told that there will be another 3 week delay. requested a refund which we are fu... See more

Rated 5 out of 5 stars

Very happy with the customer and delivery services we received from JSB Furniture. The sales man was very professional, knowledgeable and patient. He showed us all the different options available for... See more

Rated 5 out of 5 stars

I'm really happy with the product which I've bought from JSB, they have offed me competitive price, also delivery time was very good! Delivery was well before expected date and many thanks! Only... See more

Rated 1 out of 5 stars

I am writing to request my refund of my deposit paid to this useless company. I have been calling and sending emails no reply, you are not serious company therefore, irresponsible acts like this... See more

Company details

  1. Bed Shop
  2. also in
  3. Furniture Store
  4. Mattress Store

Information provided by various external sources

JSB Furniture is a fast growing independent bed, mattress, sofas and furniture retailer, selling some of the best brands including Sleepeezee, Sealy Beds, Mammoth, Millbrook Beds, Salus, Slumberland, Rauch, La-z-boy, Italia Living and many more.. We carry an extensive range of beds and mattresses in stock for express delivery anywhere in the country. Our showroom is open 7 Days a week with free customer parking at rear.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

127 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(127)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reasonable prices

Reasonable prices, quality furniture. Excellent value for money. Staff were helpful and polite

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. They have a great selection of beds and mattresses in store. Staff is very helpful and not pushy for a sale. Delivered and assembled my bed in time as stated at purchase. Thanks Team JSB

December 2, 2020
Rated 1 out of 5 stars

Dont buy from JSB Furniture - still waiting for my wardrobes since

Ordered wardrobes was assured no delay, however still not received ordered in September. Don't buy from this shop been told that there will be another 3 week delay. requested a refund which we are fully entitled to as goods not delivered. Shop has refused a refund. Please do yourself a favour don't buy from JSB furniture.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Have purchased numerous items of…

Have purchased numerous items of furniture in the last 12 months and have always received an outstanding, polite and speedy service. Will definitely be purchasing from the store again 😊

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish!!

We bought a superking bed a few weeks ago, everything was fantastic from start to finish. I spoke to them over the phone about a mattress I had seen in another shop for a lot higher price, they said I could come into their shop and try the mattress and would be able to mix different brands of divan, headboard and mattress and they would give us further discounts. As told they did exactly that when we went in store and we got delivery and removal of our old mattress thrown in. When delivered a few weeks later, they brought everything upstairs into the bedroom and removed the old mattress as expected and then started to assemble the bed even though that wasn't part of the price. Great service, great staff, great bed. We highly recommend! :)

March 8, 2020
Unprompted review
Rated 2 out of 5 stars

Poor delivery and quality

Be careful with delivery as the only one guy came & left the sofa in-front of the house. That is horrible service from them. The quality of the sofa also not good. We need to pay for the return.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent furniture store!

Searched high and low for a firm mattress which was actually firm!. Finally found the Healthopaedic Pasha 1500 Mattress at JSB Furniture.

Great selection - Great customer service - Prompt delivery.

What more could you ask for?..

Oh, the "Price is Right, So Come on Down"!..

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with our purchase

Very pleased with our purchase. Friendly staff and excellent delivery service. Definitely buying more stuff from them again. Thank you JSB.

February 10, 2020
Unprompted review

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