Js Sports Outlet Reviews 76

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

We ordered a football from atmos sports. When it arrived we pumped the ball up but it keeps going down - I've sent 4 separate messages now since 22nd August asking for a replacement or a refund and... See more

Rated 5 out of 5 stars

Brilliant service. Slight problem with the first ball that turned up nothing to do with the company, but the quickly an efficiently sent me a replacement. Professional an brilliant service I w... See more

Rated 5 out of 5 stars

I asked about a ball from last season I've been trying to get hold of. They got back to me very quickly to say they had one sent me a photo. Ball arrived tracked a few days later. Excellent condition... See more

Rated 3 out of 5 stars

Placed an order that never arrived, had to then chase them up 5 days later to explain the problem, which was an issue with Royal Mail. A replacement delivery then followed…..hopefully the balls are fi... See more

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3.5

Average

TrustScore 3.5 out of 5

76 reviews

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Rated 1 out of 5 stars

Awful customer service


We ordered a football from atmos sports. When it arrived we pumped the ball up but it keeps going down - I've sent 4 separate messages now since 22nd August asking for a replacement or a refund and still had no reply.

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, I brought a ball from them, once it was inflated it kept losing air I've emailed them loads of times and have been ignored every time, don't buy from this company because if your product is faulty they won't to anything to resolve the situation

August 29, 2024
Rated 3 out of 5 stars

Placed an order that never arrived

Placed an order that never arrived, had to then chase them up 5 days later to explain the problem, which was an issue with Royal Mail. A replacement delivery then followed…..hopefully the balls are fine and in good working order 🤞

July 5, 2024
Rated 1 out of 5 stars

BE CAREFUL!

BE CAREFUL!! PLACED AN ORDER ON MAY 29TH NEXT DAY DELIVERY STILL HAVENT RECEIVED ANYTHING ON THE 10th JULY, NO REPLIES TO EMAILS WHATSOEVER IM HAVING TO CLAIM BACK THROUGH CHARGEBACK THROUGH MY BANK.. PLEASE PLEASE PLEASE READ THE REVIEWS BEFORE YOU DECIDE TO PURCHASE FROM ATMOS SPORTS, IM NOT THE ONLY ONE! I WILL CONTINUE TO LEAVE REVIEWS ON ALL THEIR SOCIALS!! TERRIBLE SERVICE!

July 14, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered 4 of 2 different colour…

I ordered 4 of 2 different colour balls, I received 6 of 1 colour and 2 of another. At least one of the balls won’t stay inflated. And after contacting company received no response. Cheap balls though on the positive

May 7, 2024
Rated 4 out of 5 stars

Had an issue but has been resolved

Revised review. Initially unhappy due to punctured ball but this was resolved with customer services and a replacement ball was provided. We've had quite a few footballs previously and they're great.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Slight problem with the first ball that turned up nothing to do with the company, but the quickly an efficiently sent me a replacement.

Professional an brilliant service I will be buying alot more from them very soon.
Only down side is that I wish they did more than just footballs with how well organised it was because I would get all my football equipment from them. Thank you
SSFitnessandCoaching

January 26, 2024

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