2nd cross trainer from JTX. First one lasted four years which I’m happy with as I do use them a lot. Only needed to get one replacement part during the 2 year warranty which was dealt with smoothly.... See more
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Review summary
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This is the second foldable treadmill we've purchased from JTX, the first being a refurbished model. When we needed to replace it the decision to replace like for line was non-negotiable. This foldabl... See more
Fast and well communicated delivery. Delivery guys were great. Unboxed and put together fairly easily, the only confusion was the half allan key screw and the small screw on the upright, I had a f... See more
An excellent product at a good price. Sensible advice from the company prior to buying on the best choice of treadmill. Assembly was quite easy although chamfered front edge bolts would have been appr... See more
Company details
Written by the company
JTX is an independent fitness brand based in West Sussex. We design, build and sell home gym equipment — treadmills, bikes, rowers, cross trainers — directly to our customers. No middlemen, no hype, no subscriptions required. Just dependable machines, honest advice, and a team that’s here when you need them.
JTX Fitness Guarantee
We are here to help you achieve your goals
JTX started in 2009 with a straightforward idea: fitness equipment should hold up in real use, not just look good on day one.
Too much of the industry felt driven by hype — short-term trends and promises that didn’t translate once routines changed or life got busy. We wanted to build something different. Equipment people could come back to through different phases of training, different stages of life, and trust that it would still do its job.
That thinking still shapes how we design, build and support every machine today.
Training that fits around your life:
We design for the way people actually train — the early mornings, the busy weeks, the sessions that just keep you ticking over. Not the highlight reel.
Equipment that’s built properly:
We prioritise build quality, real-world testing and considered engineering. No gimmicks, no feature clutter — just machines that do what they should, consistently, for years.
Support that doesn’t disappear after you buy:
Our UK team is here before purchase, during setup, and long after delivery. Buying guides, care advice, repairs — we’re not hard to reach and we don’t hide behind chatbots.
Longer warranties, fewer worries:
All equipment comes with generous in-home repair warranties as standard. If something needs fixing, we come to you. We back what we build.
Contact info
Unit 3 Harbour Way Industrial Estate, BN43 5HZ, Shoreham-By-Sea, , United Kingdom
- 01273 453855
- info@jtxfitness.com
- jtxfitness.com
4.6
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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An excellent product at a good price
An excellent product at a good price. Sensible advice from the company prior to buying on the best choice of treadmill. Assembly was quite easy although chamfered front edge bolts would have been appreciated to make locating easier. Delivery was exactly on time with no problems. So far so good!
January 8, 2026
Excellent !!!
January 8, 2026
Life changing
From ordering my treadmill online all the way through to delivery, I have been really impressed. Detailed info to help chose the correct treadmill for my needs and the smooth process of choosing when it would be delivered. The delivery company kept me informed and up to date with timings on the day.
As for the machine…life changing! I have run five times in just over a week. Something I wouldn’t have achieved if I were going to the gym or running outside.
Best choice I’ve made.
January 8, 2026
God but room for improvement
Essentially good solid kit, and excellent customer service, but loses a star for poor quality of manual, both regarding assembly and use. Also, it seems mean to skimp on the length of the power cable which is so short as to be almost useless.
January 8, 2026
Very happy with choice made
Needed to replace much used crosstrainer and felt overwhelmed by the market. JTX site had useful guides to understand the individual machines which really helped. Once ordered very clear delivery information. Machine did take more putting together than anticipated but instructions very clear and very happy with choice made.
January 7, 2026
Very happy!
Quick delivery, amazing bike. Solid build and using 4x a week. Closest thing to being in a spin session when don't have time to attend. Highly recommend!
January 8, 2026
Great machine
Took longer to assemble then suggested but once done an amazing professional machine. Very happy with my purchase. Prompt professional delivery on the date requested. Could not be happier. Would definitely use this company again
January 14, 2026
Good experience, great product
Good content on website allowed me to select the right product for me. Then an easy sales and delivery process. Really pleased with the product.
January 6, 2026
A stylish machine that feels like reel jogging.
This is a great, stable and smooth machine. It is quiet enough to listen to music and know its running. There is no jerky start or stopping. I really like it. However, the heart rate sensors don't appear to work but I have sent information to the seller to mention this and its why it is one less star than five.
Overall I am extremely happy with this machine. The display is clear and big enough to read without glasses and it was very easy to set up but be warned it is heavy so I would advise getting into the room you intend to use is and have enough room to undo the packaging.
January 6, 2026
very good quality nice and quiet motor…
very good quality nice and quiet motor simple to use well worth the mkney
January 5, 2026
New cross trainer for home gym
Went to the showroom to have a try of the cross trainers, decided which one I wanted, ordered online, quick delivery and I added installation. The engineer messaged me the day or delivery and came the next day to install. Love my new machine, seamless service. Very happy customer.
January 3, 2026
GREAT service, GREAT product…
Great experience buying a treadmill from JTX. Good information pre sales and great delivery of possibly the biggest and heaviest box!
Very pleased with the treadmill also, quiet and solid!!
January 3, 2026
Great equipment
The equipment is great - very solid, simple to operate etc (I bought a JTX Sprint-8 treadmill). Delivered on time, easy to set up.
January 2, 2026
Perfect service
Perfect service, communication on point and most importantly treadmill is of high quality and good value for money. Delighted with overall experience.
January 15, 2026
Unprompted review
Outstanding company
Outstanding company, my cross trainer I thought was initially faulty when I installed it - it wasn’t! They came straight out and sortied the issue. The product is awesome, sturdy and enjoyable to use, JTX are defo the company to furnish your fitness equipment requirements.
December 5, 2025
Andy
Very helpful staff delivery of treadmill was excellent and on time I've had the treadmill for 2 weeks so can't comment on how reliable it is yet but the jtx run rise treadmill is very quiet and seems to be well made and so far very happy with it
January 13, 2026
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