JUDE | LLOW Reviews 

290
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, describing the trainers as well-made, stylish, and versatile. Many appreciate the premium feel and unique designs, often noting superior leather quality. Exceptional customer service is frequently highlighted, with staff going the extra mile to assist, offering quick communication and personalized support. However, some customers noted concerns about product durability, with reports of glue separating or trainers losing shape quickly. A few also found sizing inconsistent, sometimes requiring exchanges. Additionally, a small portion experienced delivery issues, including unreceived products and unresponsive customer service.

What people talk about most

Product

Customers had positive experiences with product, praising the amazing quality, style, and comfort of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the trainers as stunning, well-made,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and quick communication.... See more

Service

People report positive experiences with service, often describing it as friendly, quick, and unbelievable.... See more

Customer service

Clients share positive opinions on customer service, with many describing it as heroic, friendly, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(290)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievable customer service!

The customer service with these guys has been crazy! Second time purchasing trainers from Jude. Quality it crazy, they went above and beyond to get me the trainers I wanted in time for an event. Had constant communication, honestly not had service like it from a retailer before! Big thanks to the team!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Quiet luxury!

Fantastic shoes, I’ve been following the brand since about June 2024 and I now own 5 pairs of Nico and they’re my every day shoes. They go with everything!

Will keep purchasing from Jude Llow as the quality, fit and price is spot on.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

The Business That’s Doing The Most

The business that’s doing the most.

I literally cannot fault Jude allow. I have owned a pair from the very first release and will continue to be a customer.

The design, comfort, service are all incomparable. The very best of footwear creating their own style. I’ve recently bought another 2 pairs of their newest releases and yet again, I have nothing to be disappointed in.

A true modern luxury brand that is priced right backed by faultless ownership & hard work put into this.

Keep tearing the footwear game up.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Been 3 weeks since my parcel has been…

Been 3 weeks since my parcel has been missing with dpd. Johnny keeps telling me to wait for dpd to get in touch. Really disgusting to treat me this way having to wait when I'm out of pocket by £268. Do the right thing and refund me. Deal with dpd. Customer always comes first! Half the time I don't get a response. Sent numerous messages. Terrible experience expected better.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Received my black Nico trainers this…

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on sponsored ads and started following for a whilec had to cop and will definitely be buying more.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent trainers

Excellent trainers! The quality is outstanding, comfortable, well made, and exactly as described. Delivery was fast, which was a great bonus. I also loved the 10% discount for first-time buyers, which made the purchase even better value. Highly recommended and I’ll definitely be buying again.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Nico Trainers

Some of the best quality trainers I’ve had in a long time, for the price point these can’t be beaten! Top service, helpful and 100% will be buying more from these boys…

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service always!

Fantastic service, always reply’s and asks for honest feedback I’m on 6 pairs and continuing to add to my collection. The shoes look great on, dressed up or casual!

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid buying shoes from this company…

Avoid buying shoes from this company ordered 3 pairs 1st pair turned up lovely, was impressed with trainer so ordered a different colour that took over 5 weeks still hadn’t arrive then took another 3 months to get refund, silly me thought I’d try again only to be sent the wrong trainer for the director to say he sents out other pair to replace with never turned up I held the wrong pair back till new ones arrived cause knew how this company run so I’ve been stuck with wrong trainer that was cheaper than what I ordered and no one what to do anything about now no reply

December 11, 2025
Unprompted review

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