JUDE | LLOW Reviews 

291
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, describing the trainers as well-made, stylish, and versatile. Many appreciate the premium feel and unique designs, often noting superior leather quality. Exceptional customer service is frequently highlighted, with staff going the extra mile to assist, offering quick communication and personalized support. However, some customers noted concerns about product durability, with reports of glue separating or trainers losing shape quickly. A few also found sizing inconsistent, sometimes requiring exchanges. Additionally, a small portion experienced delivery issues, including unreceived products and unresponsive customer service.

What people talk about most

Product

Customers had positive experiences with product, praising the amazing quality, style, and comfort of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the trainers as stunning, well-made,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and quick communication.... See more

Service

People report positive experiences with service, often describing it as friendly, quick, and unbelievable.... See more

Customer service

Clients share positive opinions on customer service, with many describing it as heroic, friendly, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

291 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(291)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasure to buy

Trainers fit true to size, fit as good as they look, nice packaging, no delay with the delivery.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering 5 star from me!!

First time ordering, 5 star from me.

Super fast delivery, great quality trainer, I’ll certainly be purchasing more product.

Reached out to the team on WhatsApp and was instantly responded to which is what people want and need. Couldn’t fault the brand 😮‍💨

Bravo guys 😃

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

12/10

I purchased some trainers a while ago which were out of stock but I messaged on the off chance and they replied saying they had a pair left in my size which were used for show, they sold them to me happily. Once they arrived I was blown away with the quality and look of the shoe, 12/10 will definitely buy again!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

First time purchase

First time making a purchase but definitely won’t be the last. Incredibly comfortable, fantastic quality & fit perfectly! Super quick shipping too, even more impressive as I bought these over Black Friday weekend. Can’t recommend highly enough

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service…

First bought a pair of these trainers whilst out shopping ,fantastic quality really pleased, so looked at Black Friday sale ordered a pair of same trainer in different colour realised when placed order I had ordered my normal size and previously had to go size up ,it was a Sunday evening tried to contact and clinked on link on website and started what’s app chat straight away and problem sorted immediately shoes then arrived within a day I have to say fantastic service and please order these shoes you will not be disappointment fantastic quality and affordable price and customer service excellent ,first class…

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer, ordered the black Nico’s on Black Friday. They arrived already yesterday, quickest delivery out of all Black Friday ordered. And blown away by the quality, great, great pair of trainers. Will defo be ordered again 👊🏻

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Just brought my second pair after seeing the first!

Reached out to the team when I was unsure about what size to get. Received swift and friendly response. Got the PIERRE blacks on preorder. Was kept up to date throughout the process. It came much quicker than expected.

When it came, i was impressed with the quality and fit. Very comfortable and smart. Went well with both a smart and casual look! Looks better in person.

Just ordered the TELIER | Whites!

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

One brand to watch out for the future. 5***

Advert popped out on my IG timeline and decided to have a look. Had some questions and reached out on Instagram. Seller was very quick to respond to my queries. Shipped and received within 24hrs. And don’t get me started on the quality of the product. Top notch. All round 5* service. Great value for money

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

What an unbelievable experience!!

What an unbelievable experience, I was told my trainers were out of stock, messaged directly, I was able to swap out for another pair and they were out on next day delivery as I needed them for holiday! I can confirm the trainers are also as epic as they look, great quality, fit and comfort! Don't hesitate if you're thinking about getting any of these, you won't regret it! I'll defo be buying more!!! Thank you!!!!!

November 14, 2024
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. I orded some trainers and they wasn't able to be delivered before I go away. The customer service here contacted me informed me and we sorted out an alternative. Very happy thank you Jude Llow

November 18, 2024
Unprompted review

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