JUDE | LLOW Reviews 

291
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, describing the trainers as well-made, stylish, and versatile. Many appreciate the premium feel and unique designs, often noting superior leather quality. Exceptional customer service is frequently highlighted, with staff going the extra mile to assist, offering quick communication and personalized support. However, some customers noted concerns about product durability, with reports of glue separating or trainers losing shape quickly. A few also found sizing inconsistent, sometimes requiring exchanges. Additionally, a small portion experienced delivery issues, including unreceived products and unresponsive customer service.

What people talk about most

Product

Customers had positive experiences with product, praising the amazing quality, style, and comfort of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the trainers as stunning, well-made,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and quick communication.... See more

Service

People report positive experiences with service, often describing it as friendly, quick, and unbelievable.... See more

Customer service

Clients share positive opinions on customer service, with many describing it as heroic, friendly, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(291)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality, Great service

Received my black and white Telier yesterday, unreal, spot on for holiday and summer outfits, smart or casual great all round trainer/shoe and to top it off quick delivery and class customer service. Will deffo be ordering again.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Best on the market

At last after 6 months of buying and sending back trainers for Holiday I eventually have a pair thanks to Jude Llow and Telier in White.
He clearly knows his stuff and is way ahead of what is on the market at the minute.
I'm a sneakerhead and I've been buying trainers for 30+ years and this is the 1st time I've been happy with a purchase in years.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really nice trainers but more…

Really nice trainers but more importantly, great customer service. Spoke through IG and advised to drop a size which worked out perfectly. Lovely shoe and great price. Will be back for sure 👍🏽

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality trainer

Having bought similar style trainers from other brands, these are by far the comfiest and of superior quality. Purchased the Telier trainer and was advised to size down and the fit is perfect. Really great customer service and quick delivery, will definitely be returning!

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service. Emailed on a Saturday as wanted further advice on the sizing and got a response within minutes. They really do go that extra mile. Received the Telier trainers today, they fit perfect (dropped a size down) and they look great on. Super comfortable too. My new go to brand for smart trainers.

April 27, 2024
Unprompted review

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