Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Barber charm bracelet

Absolutely brilliant from ordering to receiving my charm bracelet and the delivery went very well I would highly recommend Judith Heart Jewellers to anyone thank you

September 12, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for such lovely feedback!

Rated 5 out of 5 stars

Super helpful

Super helpful - patient and answered all my questions, made the process very straightforward.

September 3, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for such great feedback!

Rated 5 out of 5 stars

Beautiful charm

No problems..lovely charm..free delivery..will definitely buy from them again..came in lovely box with gift bag.

August 7, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave this review :)

Rated 5 out of 5 stars

Great service

Great service.
Smooth transaction
Speedy delivery
Would recommend and I would use again

August 1, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for leaving this lovely review :)

Rated 5 out of 5 stars

Ordered Friday

Ordered Friday , delivered Saturday, great price on a great watch , perfect transaction

August 1, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for taking the time to leave such a great review.

Rated 5 out of 5 stars

Beautiful nomination charm

Beautiful nomination charm, free postage and really quick delivery!

August 1, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for taking the time to leave this lovely review.

Rated 5 out of 5 stars

Excellent company to buy from,

Excellent company to buy from,
very helpfull staff, quick online enquires replies.
very quick delivery, would buy from them again.

August 1, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for leaving us such a lovely review.

Rated 5 out of 5 stars

Very swift despatch and delivery

Very swift despatch and delivery. Carefully wrapped,I would purchase from this company again. Thank you.

July 31, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your lovely review.

Rated 5 out of 5 stars

Great service

Great service, great communication, great price...all from actual real people!! Throughly recommend them.

July 30, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for leaving us this great review & we hope you love your new purchase!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent service. Will certainly be using again. Thank you!

July 29, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

I went into the shop and from walking…

I went into the shop and from walking in all the staff were friendly and helpful. I had to do a return on earrings as I didnt think the colour was correct, I found the correct colour to collect from store and get a refund on the wrong pair

July 10, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for such lovely feedback! We hope to see you again soon!

Rated 5 out of 5 stars

Silver earrings

Lovely earrings, reasonably priced and delivered speedily. Thank you

June 17, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you so much for taking the time to leave this review & we hope you love your new purchase!

Rated 5 out of 5 stars

It came beautifully gift wrap

It came beautifully gift wrap, but it is for my granddaughters 18th Birthday and ive not actual seen, and won't until she opens it. Super speedy service and postage and gift wrapping were free, so 5 stars from me

June 10, 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you so much for such lovely feedback!

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