Juice Shop Reviews 

318
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The very best vape shop. Online, bricks and mortar, it doesn't really matter which you prefer because you can expect great prices, superb customer service and an exceptional range of stock. Although t... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. The owner always goes above & beyond to help his customers & get them exactly what they want. I ordered a vape tank online, not knowing stock was low. The site owner calle... See more

Company replied

Rated 1 out of 5 stars

Haven't sent or is lost, tried calling, emailing and their live chat, no answer anywhere, been over a week.

Rated 5 out of 5 stars

Vape device model and colour was in stock, supplied with a free bottle of cherry juice! Spare coils readily available and these were received the next day. Customer service has always been good over... See more

Company details

  1. Vaporizer Store

Information provided by various external sources

Welcome to the Juice Shop! A friendly and convenient vape shop located on the Great Cambridge roundabout in Edmonton, North London. We stock a huge range of all the latest vape kits from all the top brands and manufacturers plus a range of over 500 delicious e-liquid flavours!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

318 reviews

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4.4

All reviews

(318)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The very best vape shop

The very best vape shop. Online, bricks and mortar, it doesn't really matter which you prefer because you can expect great prices, superb customer service and an exceptional range of stock. Although they stock juice from other manufacturers too, I would definitely give their own juices a go. I did, years ago, and haven't looked elsewhere ever since.

December 28, 2020
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Reply from Juice Shop

Thanks for the kind words Fasal. It's always been a pleasure serving you and always a good laugh when you pop in. See you soon mate!!

Rated 5 out of 5 stars

Vapetastic!!

Excellent friendly service, a huge range of flavours in eliquids to suit anyone’s tastes, and a big range of mods to fit any vapers needs. Online is simple to use and order and delivery is prompt. By far my favourite vape shop.

December 27, 2020
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Reply from Juice Shop

Like the saying goes, variety is the spice of life. Just don't let your other half hear that ;) Thanks Claire!!

Rated 1 out of 5 stars

Still waiting for product to be…

Still waiting for product to be delivered

December 19, 2020
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Reply from Juice Shop

We are sorry you were not happy shopping with us. After looking into the case we saw what went wrong and when the order was placed you had selected the option to "collect from store". However the problem was soon rectified and we posted the items at our own expense as we do everything we can to give our customers the best possible shopping experience.

Rated 5 out of 5 stars

Prompt delivery!

December 18, 2020
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Reply from Juice Shop

It's great when it works lol! Our guaranteed 1pm next day delivery service is really popular at the moment. Thanks Chris!

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend
Excellent service 5⭐️

December 13, 2020
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Reply from Juice Shop

Thanks Steven. We really pride ourselves on our customer service. Glad it's being noticed ;)

Rated 5 out of 5 stars

Been going for years when I first…

Been going for years when I first started vaping and I will never choose any other vape shop great customer service

November 12, 2020
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Reply from Juice Shop

Cheers Daniel. We always try to deliver a superior service to our customers :)

Rated 5 out of 5 stars

Speedy delivery and while there was an…

Speedy delivery and while there was an issue with my order I was contacted the same day and the issue was rectified there and then. I will definitely add juice shop into my list of vendors for repeat business as the customer service was top notch

November 10, 2020
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Reply from Juice Shop

Thanks for the kind words James. Sometimes issues may arise but we will always do everything we can to resolve them quickly and in the best way possible. Cheers!

Rated 5 out of 5 stars

outstanding customer service

I have been a customer of The Juice Shop for many years and would like to thank all the staff there for their outstanding customer service, expert advice and knowledge that they provide.
I highly recommend The Juice Shop to all vapers.

November 7, 2020
Unprompted review
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Reply from Juice Shop

Wow. Thanks Peter. What an awesome review. It's been our pleasure and we look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service :)

Great customer service :) Been to vape shops before but this one is great and fast delivery. Thank you

October 30, 2020
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Reply from Juice Shop

Thanks for the great review Cara. We strive hard to deliver a superior service :)

Rated 5 out of 5 stars

So glad I found this shop 😬 highly…

So glad I found this shop 😬 highly recommend. Super quick delivery too 👏🏻

October 21, 2020
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Reply from Juice Shop

Thanks Emma! We're always getting new goodies so be sure to check back regularly! :)

Rated 5 out of 5 stars

Great service

Great service. thank you

October 14, 2020
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Reply from Juice Shop

Always here to help :)

Rated 5 out of 5 stars

Excellent service

Excellent service - fast and reliable. Great quality liquids!

September 21, 2020
Unprompted review
Juice Shop logo

Reply from Juice Shop

Hi Emma! Have you tried Hobo Juice? It's our very own award winning e-liquid brand. We also manufacture Cosmic Clouds which has no added sweeteners - making them very coil friendly :)

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