Julian Joseph Reviews 

143
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... See more

Company replied

Rated 1 out of 5 stars

Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

Rated 1 out of 5 stars

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

Company replied

Rated 5 out of 5 stars

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... See more

Company details

  1. Furniture Store

Information provided by various external sources

We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.


Contact info

1.8

Poor

TrustScore 2 out of 5

143 reviews

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No recent history of asking for reviews

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1.8

All reviews

(143)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

August 29, 2025
Julian Joseph logo

Reply from Julian Joseph

Hi there, sorry to hear about your order, we unfortunately had an issue which meant we were not trading for a period of time. We have now fixed these problem and are shipping orders - if still interested please reach out and we can issue a discount code as way of an apology.

Rated 1 out of 5 stars

Terrible service

Terrible service. No communication about delayed delivery .
Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

August 29, 2025
Rated 1 out of 5 stars

goods never arrived

Ordered a chair in may, was meant to take up to 10 days to arrive.
It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct.

Ended up doing a chargeback on my card as i never heard anything from them until i got an email asking to leave a review 🫣

Shame as they seem to have some nice bits but obviously zero customer service.

August 29, 2025
Julian Joseph logo

Reply from Julian Joseph

Hi there, sorry to hear about your order, we unfortunately had an issue which meant we were not trading for a period of time. We have now fixed these problem and are shipping orders - if still interested please reach out and we can issue a discount code as way of an apology.

Rated 1 out of 5 stars

I think this business has closed

I think this business has closed. I never received my goods and had to claim a refund via my credit card after months of failed attempts to contact them

August 29, 2025
Julian Joseph logo

Reply from Julian Joseph

Our sincere apologies for the issues you had with your order which was missed due to system issue. Pleased to advise we are now back up and running and processing orders as normal. If you are still interested in our chairs please email customer.service@julian-joseph for a discount code as way of an apology.

Rated 1 out of 5 stars

Do not use!!!!

Order placed and never received item. Contacted the company numerous times and the contact number doesn’t work. Emailed with no response. Do not purchase from this company

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had never heard of Julian Joseph…

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked to be the exact same foot stall but for half the price!

I placed my order on Sunday evening and the products were delivered on Tuesday morning.

The items are of great quality and I am glad I purchased from Julian Joseph, I wouldn’t hesitate to order again.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

I love my new chair

I love my new chair. I hope the matching footstool becomes available soon so that I can complete the look.

The chair is gorgeous. Slightly darker than it appears on the website. The material is holding up well to my 4 month old kitten who likes to pretend that she has to climb the chair rather than jump onto it.

August 20, 2022
Rated 2 out of 5 stars

The product is great and beautiful but…

The product is great and beautiful but , however I was quite disappointed in the way the order was handled. J.J. had some issues with changing couriers and other personal matters, however is was the lack of communication as to what was happening that really let this order down. It was impossible to even leave a message in their answer machine. It was always full. Responses by email took long time. The customer service is poor and wish they improve soon because they do sell nice items.

April 7, 2022

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