I have dealt with Jade Galtrey-Smith on a few cases over the past couple of years. her communication and attention to detail is second to none. she always keeps me updated. She is an asset to your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, an... See more
Company replied
When Julian Wadden acquired Edward Mellor Lettings, I must admit I was a little concerned as to how things would change. I needn’t have worried, the service appears more structured and its easier to... See more
Company replied
It's always a pleasure dealing with Jade Galtrey-Smith when i have a quiery or problem in the house. Jade is very professional, polite & always gets the tasks done asap. She is a asset to the company... See more
Company replied
Company details
Written by the company
Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.
Contact info
10 Moorside Road, SK4 4DT, Heaton Moor, United Kingdom
- 0161 713 4013
- management@julianwadden.co.uk
- julianwadden.co.uk
4.7
Excellent
697 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Mia Aspinall was helpful and quick to…
Mia Aspinall was helpful and quick to respond to my queries.
April 13, 2026
Unprompted review
Reply from Julian Wadden
Dear Sarah,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Mia at Julian Wadden Stockport. Mia will be delighted that you took the time to acknowledge her service.
Kind regards,
Customer Care Team
Really pleased with the service I…
Really pleased with the service I received. The team was helpful, polite, and efficient. They kept me updated and made the whole process easy and stress-free. I would definitely use them again.
April 12, 2026
Unprompted review
Reply from Julian Wadden
Dear Muhammad,
Thank you for taking the time to leave Julian Wadden a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
contacted my property manager mia for…
contacted my property manager mia for the first time and she responded promptly and answered my inquiry with understanding and a friendly manner
April 11, 2026
Unprompted review
Reply from Julian Wadden
Dear Alan,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Mia at Julian Wadden Stockport.
Mia will be delighted that you took the time to acknowledge her service.
Kind regards, Customer Care Team
Jade is always here to help
Jade is always here to help! Really appreciate to have her looking after me and my flat!
April 10, 2026
Unprompted review
Reply from Julian Wadden
Dear Riccardo,
Thank you for your review of Julian Wadden Heaton Moor. We're thrilled to hear that Jade's excellent service has made a difference for you and your flat. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Very friendly, efficient staff
Very friendly staff who really know what they are doing.
It's great to have somebody knowledgeable who can advise and guide you through the process. And even better when everyone (especially Jodie...) is so nice.
April 10, 2026
Unprompted review
Reply from Julian Wadden
Dear Liz,
Thank you for taking the time to leave Julian Wadden Marple a review, especially noting the great service provided by Jodie.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Great communication and services
We’d like to express our sincere thanks to Annie, our Property Relationship Manager, for the excellent support and guidance throughout our tenancy. Your professionalism, responsiveness, and willingness to assist made the whole process smooth and stress-free.
We truly appreciate the time and effort you put into addressing our concerns and communicating effectively with the landlord on our behalf. It’s reassuring to know we had someone so reliable and supportive throughout.
Thank you again for all your help Annie.
It has made a real difference to our experience with Jullian wadden.
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Muhammad,
Thank you for your 5 star review of Julian Wadden in Heaton Moor.
Annie will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Maintenance
Had so many problems with the house, jade was understanding.
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Charisse,
Thank you for taking the time to leave a 5 star review on Trustpilot, noting the excellent service by Jade.
Kind Regards,
Customer Care Team
Review from tenant
Thank you Chelsea for being proactive and helpful, ensuring any repairs at the property are swiftly booked in and any other queries are sorted. It is appreciated
April 9, 2026
Unprompted review
Reply from Julian Wadden
Dear Maisy,
Thank you for taking the time to leave Julian Wadden Stockport a review, especially noting the great service provided by Chelsea.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Excellent landlord agent service
After some more valuable advice I wanted to say how Chelsea has helped me out for many years now and always provides knowledgeable information and responds to my messages very promptly.
April 7, 2026
Unprompted review
Reply from Julian Wadden
Dear Paul,
Thank you for your 5 star review, mentioning the excellent service you have received from Chelsea, at Julian Wadden Stockport recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Quick response and good management of…
Quick response and good management of properties
April 3, 2026
Unprompted review
Reply from Julian Wadden
Dear Matt,
Thank you for this 5 star review! Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I would like to thank Jade for her…
I would like to thank Jade for her professional, responsive, and very supportive manner during what has been quite a stressful process for me.
Jade kept me informed at every stage and always took the time to explain things clearly, which I really appreciated. She handled communication efficiently and remained patient and understanding, helping everything move along as smoothly as possible.
April 2, 2026
Unprompted review
Recovery of defaulting tenant's security deposit
Jade at Julian Wadden was able to recover a tenant's security deposit for me, even though it is several years since the tenant vacated the property. Once she was aware the funds were released she quickly dealt with the administration of the payment to me
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Carole,
Thank you for taking the time to leave Julian Wadden Heaton Moor a review, especially noting the great service provided by Jade.
We really appreciate your kind words.
Kind regards,
Customer Care Team
We had a great experience with Abby
We had a great experience with
Abby Burrows Senior Lettings Negotiator
Of Julian wadden
Thankyou for all steps & communicating throughout the process of letting my property
Highly recommend.
Much appreciated Abby 👍
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Nat,
We wanted to thank you for your review, mentioning the excellent service you have received from Abby, in the Julian Wadden Stockport Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
They solve the problems in no…
They solve the problems in no time.Their flexibility is phenomenal.
April 2, 2026
Unprompted review
Reply from Julian Wadden
Dear Laszlo,
Thank you for taking the time to leave a review on Trustpilot, we are glad to hear that we have been efficient and flexible when solving problems for you.
Kind Regards,
Customer Care Team
Staff are always helpful and available…
Staff are always helpful and available . Provide options and allow landlords to guide the process
April 1, 2026
Unprompted review
Reply from Julian Wadden
Hello,
Thank you for taking the time to leave Julian Wadden a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Chelsea Percival has been an amazing…
Chelsea Percival has been an amazing property manager. She’s dealt with all my issues in a very professional and timely manner which has been wonderful. Jillian Wadden is a good company.
April 1, 2025
Unprompted review
Reply from Julian Wadden
Dear Beverly,
We wanted to thank you for your review, mentioning the excellent service you have received from Chelsea, in the Julian Wadden Stockport Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Fantastic service
Nicola and the whole team were fantastic. They really went above and beyond in what turned out to be quite a long process. From negotiating the sale of our old property to getting us into our new house, the sales team were always just a phone call away. We are delighted with the service provided.
March 27, 2026
Unprompted review
Reply from Julian Wadden
Dear R McMurray,
Thank you for your review of Julian Wadden Didsbury.
Nicola will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
They made the process
They made the process, less hectic for me and are transparent. This was made possible by Ellis Locks and team.
March 27, 2026
Unprompted review
Reply from Julian Wadden
Dear Taiwo,
Thank you for taking the time to leave Julian Wadden a review, especially noting the great service provided by Ellis.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Service with Julian Wadden has always…
Service with Julian Wadden has always been great. Our property manager Estelle is consistently professional and helpful. I’d highly recommend JW whenever renting a property
March 18, 2026
Unprompted review
Reply from Julian Wadden
Dear Claire,
Thank you for taking the time to leave a five star review, highlighting your experience with Estelle at Julian Wadden Heaton Moor.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Abby Burrows was my letting agent I…
Abby Burrows was my letting agent I dealt with and she was lovely and prompt…Weldone job.
March 31, 2026
Unprompted review
Reply from Julian Wadden
Dear Akinbode,
I’m very pleased to see that you have been impressed by the overall service you have received from Abby at Julian Wadden, thank you for taking the time to leave a review! Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
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