Julius K9 UK Reviews 158

First time ordering from julius K9 and made the error of ordering the incorrect size. Tried the customer phone number but never got an answer. After a couple of emails to get a replacement sent I’m pleased to say I’ve now got the correct sizes for me 2 dogs. Very helpful once you do get in touch and fast to sort my error out for me at no extra cost to myself.
Thank you

Was very pleased with the staff at JuliusK9uk. Looking for a harness for our tri-pawed poodle they were very quick in replying to my questions about the right kind of harness & size for him. On the strength of their advice ordered the one they recommended & are so pleased with it. Mickey is so much more comfy on his walks now. Received quickly is as described & ordered.

What can I say! Excellent! Amazing service and very quick. Placed my order on the Thursday, printed the labels on the Friday and I received them Saturday morning and I am so pleased with the outcome! Thank you will be ordering again very soon!!!

This is our second Julius K9 Harness. We bought the first one when it was on offer, we were impressed so when our dog needed a new bigger one, we were more than happy to pay full price due to the quality

We did have a small issue where the handle had started to come apart, I contacted customer services and they immediately sent a new one which arrived the next day.

My Pomeranian fits a mini-mini harness and after only 1 year the lead connection has worn away. Really disappointed but was informed this was expected by their customer service team. Wouldn’t recommend as the price does not balance the quality. Can only recommend if you want to replace on a yearly basis for a small dog that does not pull.

I bought this harness for all 3 of my dogs and even had them fitted in the shop I got them from. Each harness has cut my dogs where the buckle is and I’ve tried to re fit them but it does t help. Plus if I have the harness fit to avoid the rubbing they manage to get their front feet through the front of the harness and get stuck. I’m very disappointed considering I spent so much money on 3 of them and now there useless.

Used the power harness for many years (as a car harness) but after my dog sadly passed away I needed a smaller size for my puppy. I specifically asked for the same one but what I recieved was different and the strap looked loads cheaper. Thought we’d give it a try as it was here and within three weeks the strap has frayed in several places. Sent emails to customer service, accused my dog of chewing the harness which is not the case at all. Advised me to return to them at a cost to myself and one of their ‘professionals’ will decide if I get a refund or not. I do not trust this company to be honest!!! straight away I was accused of my dog chewing the harness which is 100% not the case! This is the reason I am not returning the harness to this dishonest company. The harness is cheaply made and for the money you pay it’s not good enough! THE HARNESS ALSO RESTRICTS DOGS MOVEMENTS!!! After observing my dog walk in the harness it’s clear it covers the gait of the dog and he moves awkwardly. Avoid at all costs!!!! Disgusting company. Spend your money elsewhere!!! Purchased a highly RECOMMENDED Y shape ruff wear harness instead!!!

Been using this company for many years
Been very satisfied up to now
But my last order of leads the quality is so poor
To there previous leads
Was told it’s to make them more flexible !REALLY!
Was also told they were still as strong
Half the thickness means half the strength
I have 2x50 kg dogs
I believe it’s cost cuttting

Bought a harness, great product but unfortunately far to big,the customer service were great, posted on a Friday credited on the Monday, definitely recommend this company.

We bought the Julius k9 40mm collar for our Staffy puppy. He is very strong snd we wanted a strong and reliable collar to suit his needs. It works perfectly and also has a handle on it which comes in useful.
I would definitely recommend for strong dogs and I would definitely buy again.

Bought a personalised harness for my dog, quick delivery and brilliant customer service. The quality of the harness was brilliant and looks brilliant. Highly recommend using julius K9 fab to deal with 5 stars !

Absolutely fantastic service throughout, highly recommend. I have a cocker spaniel an the julius k9 harness is second to none, weve tried others but this one is by far the best, I will deffunatly be using julius K9 in the future.

I've been using the julius k9 harness for my springer spaniel and it's an amazing bit of kit . Easy to fit and performs faultlessly in worst of weather and the harshest of outdoor conditions. It's probably the best harness on the market . Absolutely first class. I'd recommend the product to anyone looking to buy a product that will last year's

Thank you for all your help and advice when I contacted you about which harness would fit my Spaniel. It arrived today quick service one happy dog and owner.

Ordered an idc and free lightweight harness in 2 sizes to be sure. One was too big so got in touch and it was replaced with no questions asked. Always great service and I wouldn't use any other harness as the quality is first class!

I bought 2 harnesses, both of which the couriers claimed to deliver but hadn’t. The customer service was quick and supportive. They sent 2 more harnesses out next business day. This is what all customer service should be like.
Thank you again for the quick turnaround.

Bought a couple of harnesses for our dogs . Absolutely amazing quality! Staff were lovely and very helpful. 5 stars from me as would totally recommend if you want lasting quality products.

Very impressed with the help I received from customer services when choosing my harness, staff were helpful and helped me make sure I had the correct measurements for my harness.
Quick delivery :)
Will definitely purchase again.

Thank you for an excellent service. I am so pleased with the Julius K9 harness it fits my Rhodesian ridgeback perfectly. The customer service was fantastic they gave me guidance on the correct size and how to make sure it fits perfectly so it feels comfortable on my RR. The harness is excellent quality, made well, strong and durable which is what I needed. Thank you!

Absolutely appalling customer service, sarcastic, cheeky and darn right rude! Harness did not fit dog around neck, despite chest fitting perfect(apparently you only need chest measurement), this was no fault of mine but yet was made to pay £5 to return item along with having already paid delivery. They refuse to accept any responsibility and avoid answering questions. Prior to this I loved Julius harnesses, but never again will I promote such a horrid company with terrible, nasty customer service by putting one on my dog.
As per Julius reply, there is nothing to say he would require smaller size, as chest strap fitted, as per pictures I sent to Julius, therefore no fault of mine. And again as stated in my emails, had I chose to exchange I would still have been made to pay return postage, and with how I have been treated, I am glad I didn't exchange, as I would rather chuck my money away than give to such a horrible arrogant company.