Jumbokiwi Reviews 

77
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I placed an order and when it did not arrive, I sent a series of 4 emails asking if there was any hold up. All greeted with silence. What disgraceful customer service. I am now going to escalate to Pa... See more

Rated 5 out of 5 stars

This is really an amazing little cushion, I sat on it for a few hours the 1st evening. I couldn't believe how comfortable it was & to already feel less pain in my lower back when I stood up. It has im... See more

Rated 5 out of 5 stars

My knee discomfort (as a 22 year old replacement) has reduced significantly!! When I do need revision surgery......I am certain it will be a great asset....

Rated 3 out of 5 stars

Product is great so far. Translation of packaging/directions for use of the Waist Relax Mate not so great. "Points for attention - Do not use malignant tumors within 20 minutes after meals." Not kiddi... See more


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3.3

Average

TrustScore 3.5 out of 5

77 reviews

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3.3

All reviews

(77)

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Rated 2 out of 5 stars

Delivery problems

Delivery took to long ,even with the problems making deliveries I paid £7 extra .Jumbokiwi don’t answer their emails I sent two . When the parcel was delivered I had to pay another £12 to Royal Mail , So I’m not keen to use them again

September 2, 2020
Unprompted review
Rated 3 out of 5 stars

This product seems to work

This product seems to work, I haven't had time to use it properly as it arrived late and I had to pay Customs Duty. Be aware that if you do choose to buy this item in then UK you will be charged £12.86 for Customs Duty which JumboKiwi do not pay their end in China!!

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

After several years of lower back pain, a change of bed, creams, lotions and potions, a large whole in my bank balance due to physio’s and acupuncture a friend recommended a JumboKiwi. To be honest I purchased it half heartedly thinking how can a cushion solve the problem but having tried everything else I had nothing to loose - well I’ve eaten my words, after just 2 weeks of using it I can honestly say, it’s the first time in many years that I’ve got out of bed without a twinge, i’ve got a lot to thank my JumboKiwi for, I’m one happy lady.

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

The customer service is dreadful

The customer service is dreadful. Twice I ordered 2 white ones as I already have one and like it....twice they sent me grey ones with straps. I emailed them and they ignored me
Now I am stuck with 4 grey ones!!! Never again

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant easy to use with great benefits!

Love my knee pillow. Have had a knee replacement middle of March. Had been using a pillow to cushion knee! My knee pillow s so much better, cushion’s my knee and enables me more movement! Would recommend this to all!

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

It is working well for my husband

It is working well for my husband. The only thing I would say is when you send something just an instruction which way round it goes. However it is a brilliant product. Husband has had the best couple of nights sleep. So good he has now starting to snore again. Lol

May 14, 2020
Unprompted review
Rated 4 out of 5 stars

Pain free

Even though the pillow took a while to arrive (expected in these current times), it is already making a difference with my sleep and pain. I no longer have back pain on waking in the morning.
Recommend to anyone who has knee and back pain at night.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Communication and delivery were good.
Product works well.
Thank you.

May 2, 2020
Unprompted review

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