We've ordered several times now from Jumbo Pets. Really good selection of cat food & cat products. Jumbo Pets had the best prices for 7kg Proplan dry food and Royal Canin pouches over several other pr... See more
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Review summary
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Very competitive prices, fast delivery & a surprise gift with our first order. Great customer service when I phoned about a mistake that I made. So far very happy with our auto-delivery option.
Great customer service when I contacted them about an issue that I had, they were able to help me out quickly, which was really good. Fast delivery and best price I found, so will definitely use this... See more
We have been using JumboPets for years now and the whole experience from ordering to delivery is never anything but the best. Keep up the great work Jumbo team. All our friends use you guys now.
Company details
About Jumbo Pets
Information provided by various external sources
We love pets big time
We understand that your pets mean the world to you and that’s because they mean the world to us too. We take the hard work out of shopping for your pets needs so you can spend more time with the pets you love.
Contact info
27 Badgally Rd, 2560, Campbelltown, Australia
- 1300 906 146
- sales@jumbopets.com
- jumbopets.com.au
4.8
Excellent
5K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Jumbo Pets
Thanks so much for letting us know :)
Reply from Jumbo Pets
Nothing better than happy pets :). Thanks for letting us know.
Reply from Jumbo Pets
Brilliant - thanks for the feedback :)
Reply from Jumbo Pets
Thanks for the Review Arlia - we really appreciate it :)
Happy Buyer
Supplied and delivered in a quick timely manner. Would recommend this company for any of your pet needs.
June 10, 2025
Reply from Jumbo Pets
Hi Greg, we have an order for you for Simparica Large 20.1-40kg 6pk that was delivered to you in late June? We would never cold contact anyone... Your order number from us was 722556. Can you please review. Thanks Greg :)
Reply from Jumbo Pets
awesome - thanks Jillian :)
Blackhawk dry dog food
Great product, very happy with the service exceptionally delivery time.
June 10, 2025
Great experience, prices and range over several orders.
We've ordered several times now from Jumbo Pets. Really good selection of cat food & cat products. Jumbo Pets had the best prices for 7kg Proplan dry food and Royal Canin pouches over several other providers including Pet Circle, Petbarn, Peto. Many others also charged shipping, but with minimum spend, you can get products sent to home without shipping fees. Delivery was also prompt. Will continue to buy from Jumbo without hesitation. Customer service were also very responsive with queries.
May 14, 2025
Reply from Jumbo Pets
Fantastic - thanks for letting us know :)
Crate is great value for money and the…
Crate is great value for money and the customer service received from Jumbo Pets has been excellent. I originally purchased the XXL crate not thinking it was as big as it was and was able to easily exchange it for the XL crate.
May 16, 2025
Unprompted review
My order was processed quickly and…
My order was processed quickly and delivered in good time.
May 15, 2025
Reply from Jumbo Pets
Great to hear Robin - thanks for the review :)
Quick and efficient service
Quick and efficient service. Someone is available on the telephone to help with any problems and they are always helpful and approachable!
May 15, 2025
Reply from Jumbo Pets
Thanks for the kind words Miley :)
Reply from Jumbo Pets
Fantastic to hear! Thanks for letting us know :)
Reply from Jumbo Pets
Hi Frankie, Great to hear all is going well , thank you :)
Delivered on time and as advertised
Delivered on time and as advertised. Very good service.
May 15, 2025
Reply from Jumbo Pets
Thanks for the review Vesi :)
Reply from Jumbo Pets
That's great to hear Aaron - thanks :)
Simparica trio
Ordered simparica for the dog and arrived promptly and well packed there was even an extra two months inside great
May 14, 2025
Reply from Jumbo Pets
Awesome - thanks Anita :)
Reply from Jumbo Pets
Thanks for the review Ross, we really appreciate it :)
Very reliable company to deal with
Very reliable company to deal with, always pleasant and helpful with queries, items ordered arrive quickly, automatic sending of items works very well.
May 12, 2025
Reply from Jumbo Pets
Thanks for the review Karen :)
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