Jumpflex Trampolines Reviews 

706
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more

Rated 5 out of 5 stars

Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more

Rated 5 out of 5 stars

Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more

Rated 4 out of 5 stars

Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more

Company details

  1. Outdoor Sports Store
  2. Children's Toys Store
  3. Toy and Game Manufacturer

About Jumpflex Trampolines

Written by the company

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

706 reviews

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4.6

All reviews

(706)

1 review in the last 12 months

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Rated 5 out of 5 stars

Slow shipping, but amazing customer service

Slow shipping. Ended up just picking it up from main freight. But owners were very accommodating and assisted me with finding my item. Great service JumpFlex

September 27, 2022
Jumpflex Trampolines logo

Reply from Jumpflex Trampolines

Hi Claudia,

Thank you for taking the time to leave us a review.

Unfortunately, Mainfreight is currently experiencing a backlog of deliveries coming into the busy season. I tracked your order and can see it was 1 day over the estimated delivery time and we do apologise for that.

I have emailed you about this and hope my resolution is satisfactory. Please remember if you are feeling concerned over anything at all, don't hesitate to reach out.

Rated 5 out of 5 stars

Great Service

Impressive that our old trampoline was on record and that an amazing deal could be offered to update it to a newer version. Kids are now enjoying learning how to summersault on a much less tatty trampoline

September 2, 2022
Rated 4 out of 5 stars

Great trampoline

Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo some bits a couple of times (attaching/detaching some springs 3 times for example) but on the whole it was pretty straightforward. Time will tell how durable it is, but it certainly looks the part and the kids are loving it.
I'd give it 5 stars if the foam bits on the net support poles weren't such a pain in the butt :)

October 8, 2022
Rated 5 out of 5 stars

Such an amazing company

Such an amazing company. We had a slight warranty issue with the zip not working after 3 years of play and they replaced the net no questions asked. Highly recommended.

October 1, 2022
Rated 5 out of 5 stars

Best service

It was delivered so fast and the team was just amazing helping me.
I am so excited to have this set up for Christmas morning for our little girl😍

September 21, 2022
Rated 5 out of 5 stars

Happy as

So far we are stoked with our 14ft jumpflex purchase. We did have a small issue with the tramp mat but they rectified that promptly and took great care of us as customers. Also will note the life time warranty was a huge factor in our decision to purchase our tramp via jumpflex as apposed to other trampoline manufacturers whom offer limited warranty periods.

October 5, 2022

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