JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more
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Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more
Company details
About Jumpflex Trampolines
Written by the company
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Contact info
760 Arthur Porter Drive, Burbush, 3288, Hamilton, New Zealand
- 0800 586 735
- hello@jumpflex.co.nz
- jumpflex.co.nz
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Fantastic service 😀
Fantastic service 😀. We needed a new spring pad. Emailed with a query, got an answer and great feedback on the next working day. Said yes I would like to order, they provided an instant invoice. We waited a few days before paying and the item was couriered and arrived within a few days. Love it. Thank you so much.
If you want a decent trampoline, look no further.
What an amazing trampoline! Well built (a bit hard to put up, but with four of us we eventually got there in 3 hours.) The entire family loves it - and since it's rated for 250kg (or there abouts), we can ALL have a bounce. Nice!
Awesome quality
Awesome quality
Fast delivery
Very easy to install
Thank you very much. Anything that gets the kids outside is a win and you products definitely win
Always fantastic customer service
Always fantastic customer service. So great that you can purchase replacement parts too. Our trampoline went for a roll and one of the safety net bars bent and they sent a new one out asap.
Awesome tramp
Fast delivery, well made and easy to put together. We are really happy with the tramp
Great experience and thank you to…
Great experience and thank you to Justin and team for all there help
Very prompt communication and delivery
Very prompt communication and delivery. Very friendly service.
So easy and quick to get the…
So easy and quick to get the replacement part we needed. Our trampoline has been a much loved part of family life for ages now, and still perfect.
I would change the instructions to put…
I would change the instructions to put the crash pad on last. Made it difficult to install the net with the pad in the way.
The new net and mat was great way to…
The new net and mat was great way to refurbish our 6 year old trampoline
Easy to purchase online
Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum to put trampoline together, we purchased the 15 ft jumplex tramp. Great instructions in pack , easy to follow. Kids really love it, and it’s great for the whole family. Best thing we did.
Amazing customer service and we love…
Amazing customer service and we love the Jump Flex Trampoline.
Warranty and replacement parts
Fantastic help - had a couple of parts that were broken or rusted and was informed under warranty - made our day - kids happy tramp up and working again
Fast and efficient
I emailed for a part for our tramp at 6pm one night and by 7.30am the next morning I was told the part was on its way, only took a couple of days to turn up in post
So easy to deal with …
Our Net tore along the zip stitching and after a quick email convo Jumpflex replaced our net. They were so easy to deal with and we’re super helpful.
Amazing service.
Purchased parts for a second hand trampoline. Amazing serving from Jumpflex. All parts delivered in 24 hours. Trampoline like new now.
We bought the jumpflex for our grandchildren
We bought the jumpflex for our grandchildren for Christmas so it is still in the box but I can say the service was beyond wonderful, delivery was prompt and no split delivery which is always a bonus
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