Jumping for Joy Reviews 107

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered a large shark nappers for my daughter and she is amazed with it it’s so big colours are so bright it’s so soft so comfortable. Delivery was very quick came within a few days of ordering woul... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service and excellent assistance. We ordered a medium happy napper for Xmas and it was about small for our daughter they very kindly allowed us to exchange and pay the difference to c... See more

Company replied

Rated 5 out of 5 stars

Great service. Dispatch of the happy napper was quick. It was discreet packaging too so my child didn’t notice it when we eventually got it. We had a problem with the delivery company used, Evri, wi... See more

Company replied

Rated 5 out of 5 stars

I bought my daughter a happy napper for Christmas and she absolutely loves it! She watches films in it and uses it during play! They are great and the customer service team were excellent, I had a sma... See more

Company replied


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4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

High quality and fast delivery

Fast delivery and the happy napper was excellent quality. My son loves it

April 18, 2024
Unprompted review
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Reply from Jumping for Joy

Thanks for your review.
We appreciate the support and your 5-Stars.
Many thanks, Michael

Rated 5 out of 5 stars

Happy litte lady!

Its what you expect and made a very happy little lady!

May 6, 2024
Unprompted review
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Reply from Jumping for Joy

Thanks for sharing your 5-Stars with us Eamonn.
We love that you are happy with your purchase.
Many thanks, Michael

Rated 5 out of 5 stars

Easy to order

Easy to order. Good quality and quick delivery.

May 1, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars feedback with us Janet.
We love to hear back from our customers and appreciate your review.
Many thanks, Michael

Rated 5 out of 5 stars

Fantastic

Website was easy to navigate, Order placed easily and arrived in the delivery time expected, daughter is over the moon with her happy napper!!

April 11, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars with us Claire.
We love to hear back from our customers and are thrilled that your Happy Napper purchase is being loved by your daughter.
Many thanks, Michael

Rated 5 out of 5 stars

We brought a happy napper for 3yr old…

We brought a happy napper for 3yr old grandson, good job we didn't get small one ✔️, he loved it

April 17, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars with us Karen.
We appreciate your feedback and love that your Grandson is enjoying the Happy Napper.
Many thanks, Michael

Rated 5 out of 5 stars

Happy Napper sleeping bag

I ordered a happy napper sleeping bag for my grandsons. The ordering process was easy, it arrived quickly and to say he loves it is an understatement! I just delighted

April 7, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Styars with us Margaret.
We love to hear back from our customers and are happy that your Grandson is enjoying the Happy Napper.
Many thanks, Michael

Rated 5 out of 5 stars

Excellent service from start of…

Excellent service from start of transaction and delivery. Very help with inquiry to.

March 30, 2024
Unprompted review
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Reply from Jumping for Joy

Hi Peter,

Great to read of the excellent service you have received.

Thanks
Faye

Rated 5 out of 5 stars

We bought on of the snuggle creature…

We bought on of the snuggle creature sleeping bags for our granddaughter and her sister loved it so much we decided to get her one too. Really pleased with them.

April 8, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars with us Paul.
We love that the Happy Napper is being loved and enjoyed.
Thanks, Michael

Rated 5 out of 5 stars

Fantastic website easy to see products…

Fantastic website easy to see products and ordering was simple delivery was fast 💯 happy with product

March 29, 2024
Unprompted review
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Reply from Jumping for Joy

Hi Joanne,

Great to hear that the ordering was simple, and your order arrived fast. Thank you for taking time to leave your review.

Thanks
Faye

Rated 5 out of 5 stars

On time

On time. Excellent product.

March 22, 2024
Unprompted review
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Reply from Jumping for Joy

Thanks for your feedback Mrs McPhee.
We appreciate your 5-Star review.
Many thanks, Michael

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, communication great and delivery speedy - all in all a happy experience!

March 15, 2024
Unprompted review
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Reply from Jumping for Joy

Hi Rosalind,

This is great to hear, thank you for taking time to leave your kind review.

Thanks
Faye

Rated 5 out of 5 stars

Excellent site and easy to use

Excellent site and easy to use. Beautiful quality product. Dispatched and delivered as promised. Would highly recommend

March 16, 2024
Unprompted review
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Reply from Jumping for Joy

Hi Mrs McNicol,

Brilliant news thank you so much for taking your time to leave your feedback :) Enjoy!

Thanks
Faye

Rated 5 out of 5 stars

Delivered on time and as ordered

Delivered on time and as ordered. Shame it was in so much packaging. 3 layers of plastic seemed excessive

March 18, 2024
Unprompted review
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Reply from Jumping for Joy

Thanks for the 5-Stars Meg.
We appreciate your feedback and will be sure to share it with the packing team.
Many thanks, Michael

Rated 1 out of 5 stars

Shocking customer service!

EDIT: Thank you for getting back to me. Unfortunately I did not see your response, due to it going to junk, to send a reply before the link expired. If you are happy to send me another, I would be grateful.

We bought two of these and followed the size guide to decide which was most suitable for our children. The size guide is completely off and we were left paying a lot of money for a happy napper that my son is already too big for.
I wrote a polite e-mail to discuss the matter and got ignored. Shocking customer service!

March 3, 2024
Unprompted review
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Reply from Jumping for Joy

Unfortunately, we are unable to send another link to you.
We still want to help. If possible, please leave your postcode (as an addition) in an edited reply and we should be able to locate your order history with us.

We are very sorry to hear that this happened Susan and want to help.
Please share your contact details with us via the information request so that we can review what happened and offer you a 5-star solution.
Many thanks, Michael

Rated 5 out of 5 stars

Very pleased

The website was easy to use, delivery was withing a few days and the product was great quality. My daughter was very pleased with her Happy Napper!

February 17, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars with us Sammi.
We LOVE that you are happy with our services and are thrilled to learn that your Happy Napper is being enjoyed.
Many thanks, Michael

Rated 5 out of 5 stars

I have bought several of these great…

I have bought several of these great sleeping bags for my granddaughters, great niece's & great nephews. I have bought a larger 1 as my granddaughter has grown out of hers & she can't wait to use it in their new camper van even though she sleeps in it in bed.

February 22, 2024
Unprompted review
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Reply from Jumping for Joy

Hi Lisa,

That's really great to hear I'm sure your family will love them! Thank you for your kind feedback.

Thanks
Faye

Rated 5 out of 5 stars

Happy with price and delivery

Happy with price and delivery - birthday present for my granddaughter so will see how she likes it!

February 21, 2024
Unprompted review
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Reply from Jumping for Joy

Thank you for sharing your 5-Stars with us Linda.
we are confident that your gift will be appreciated.
Thanks for your support, Michael

Rated 5 out of 5 stars

Great service

The product arrived well packaged and earlier than the standard delivery terms. It was a really easy ordering process and I received email updates in good time. Would definitely use again.

February 21, 2024
Unprompted review
Jumping for Joy logo

Reply from Jumping for Joy

Thank you for your 5-stars Jacqui.
we appreciate your feedback and look forward to your next shopping experience.
Many thanks, Michael

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