Jumpman Gaming Reviews 421

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express dissatisfaction with various aspects of the service. People report issues with payments, indicating an ambiguous experience. Consumers have also reported negative experiences with the website, response times, and customer service. Many reviewers mention difficulties in contacting the company. The general sentiment indicates that people are having a negative experience with the business. Reviewers report that the company does not provide a satisfactory service. The overall consensus is that the business needs to improve its services to provide a better experience.

Based on these reviews

Rated 1 out of 5 stars

Take unauthorised payments via PayPal. Impossible to get refunds from them or PayPal as PayPal just say the payment was authorised, who by!! Avoid these scammers at all cost.

Rated 1 out of 5 stars

If i could do below 1 star I would. This’s by far the worst gambling group I’ve ever seen. They have spread like a plague with countless websites under the same parent company I.e jumpman gaming. Peo... See more

Rated 1 out of 5 stars

I have been fighting for over 2 months to get what I won they don't answer back my money just disappeared doesn't show under withdraw, I have taken screen shots of everything. Worst site ever. They sc... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

Leading Innovators in iGaming since 2010. Discover why we're one of the fastest growing B2B Casino Networks around.


Contact info

1.1

Bad

TrustScore 1 out of 5

421 reviews

5-star
4-star
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1-star

Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

This whole scenario of honestJumpman games.…

This whole scenario of honest depositing "customers" having to practically beg for their winnings has gone on for far too long. Myself, as an honest individual, has deposited a fair amount over many years. Almost, in every case, i have had to send numerous documentaion, all legitamite, over and over again. Now..in same situation, i have had enough. I have contacted the Martin Lewis show on ITV to consider investigating all these gaming sites, wherever based, and in which affiliates they produce new brand names regularly. Please contact me with your experiences. More so, if you have legitimate money which is yours as a depositing customer. Documentation seems to be the hurdle. There is thousands left unclaimed by customers. They will entice a customer with emails/calls/texts etc..with features. They will not contact a customer that they have funds in their account available. Text on 07517866505 with outline of your experience. I have been in contact with the Ombudsman regards to myself. As i have been with the Gambling Commission UK. These bodies can be found Online. I can forward if anyone needs help.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Quite surprised

Won 2,700 last Friday all I D Needed I did not have any photo I d so thought it’s was going to be really difficult but after a few emails and sending my birth certificate and a selfie got my winnings today I was so worried after reading reviews but not a problem

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Played banana spins won £300

Played banana spins won £300
Went to withdraw then the hoops started. ID was already verified. They asked to verify proof of address and bank card same done then all of a sudden ID need verification been at it for days still no joy. Really think they do every thing to keep your money and make the verification process impossible

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

I can only give 1 star because it…

I can only give 1 star because it doesn’t allow less it should be minus 20 star . I won 200 after depositing over a thousand no I D was excepted and they put balance back in account. Should not be trading stay well away from theese scammers

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

SERIOUSLY BEWARE

Thank goodness I didn't deposit a lot on this site. I'm waiting to withdraw £390 but my ID is never enough!! I'm expected to screenshot information from PayPal even though PayPal don't allow you to do this due to security issues. I've told them this but they won't /don't listen.
I have been gambling for many years and this is the worst company I've ever dealt with. I've even gambled on sites from Eastern Europe that were more honest than this and actually paid out.
If jumpman pay my winnings I will write another review saying so

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

Been ignored on emails for 4days now I…

Been ignored on emails for 4days now I have two pending withdrawals that have been pending since last Friday 8th there is times I’ve had withdrawals in one hour and responses to emails in less than an hour also and now days and days pass with nothing!
When will you send my money your 72hours pending period is over so why have you not sent it yet. Two pending withdrawals one on OKbingo £224 one on mirror bingo £336

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

They purposely use any obstacle they…

They purposely use any obstacle they can to stop you withdrawing. I’ve verified my account numerous times but still everytime you want to withdraw they need documents. No live chat or phone line so takes days to sort. This company needs closing down!!!!

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

How it is possible they are legal UK…

How it is possible they are legal UK Gambling provider??? Is this a real Licensed Casino, Seriously??  I have created new account after I've spoted a conmercial web baner promo ofer so I have deposited £10 via debitcard  after 12h playing I won nearly £2000. Then next day first try to withdraw and here everything start.  On the begining  they ask me to  provide my ID and the rest of essensial photocopy's.  So on way to cash  my winning by next 3 days I have been trying to upload my documents, 100 time's unsucesfuly even with 50mp cam and turnedon additional lights in the room. Third day didnt want to stress anymore about it so I went my friend I ask him could I use His Iphone15 to do photos and upload to this website. After a couple time's upload was succesful. Then another 2 days for veryfication of it. Obviously balance on my cassino droped to £1200 To b honest that is joke how they do that. I cant belive that they are licensed company. Basicly they playing on time by not allowing you to use photo copys of docs you have already stored on sd card that in hope you do not have a phisic id card or valid passport, same for confirming payment method in my case a debitcard previously  used to make deposit. They forcing you to get photo of it using for verification a webformat app . FInaly after a week  have all document's verified. so I went  to cashier in my account section to do withdraw, in box of sum £1175 ENTER
Its much less but for first £10 deposited its pretty well. Its only £1175 cose obviously I carried on playing while dealing with this company played down nearly a £1000.
After I confirmed a sum of £1175 to withdraw by pressing ENTER They send me email from jumpmangaming.com start asking me a several question's about transaction's from my bank statement I have previously uloaded it tobthem as a proof of adress.  I heve recived email straightaway I have replyed to it with answear for sll questions. Then at next day, they just disabled my account for gaming. The reason it's  I could be  at risk of gambling harm, convenient as Im using my money. They that much worries  about my finances. At the moment its more then 7days after I won, still can login, but cant play and cant do any deposit. Its 4days after i have confirmed withdrawal by pressing ENTER and a sum of £1200 it's still as a balance on my cassino account. I literally don’t know what I could do with that? customer support are only via email comp autobot reply only.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

*****STAY AWAY*****

*****STAY AWAY*****
If you don’t suffer with anxiety or mental health issues you will after dealing with this company. Have been depositing for months no wins, deposited this month £60 won £2400 then provided my ID. All accepted except mobile payments, so I carried on playing while dealing with this company played down to £1000. They then disabled my game play claiming I’m at risk of gambling harm, convenient as I played my money right down. They looked all through my bank statements which I provided for proof of address not proof of payment yet they blocked my account because of how I spend MY money. Which is I play two other sites laughable really, they won’t answer emails or verify my mobile payment ID. I literally don’t know what else to do, customer support are only via email never known a company like it, so please save your sanity and stay away!!!

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Winbritish is a disgusting scam of a…

Winbritish is a disgusting scam of a site. Takes my money wont pay out there is no option to withdraw I emailed them never reply just issue you a ticket number then ban me from playing for 24 hours and THEN they have disabled my games and say they have emailed me when they haven’t. Ive over £300 in my account and I think this is a scam site. You must avoid this site at all costs

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

Don't play any of these jumpman gaming…

Don't play any of these jumpman gaming sites all scams slot baby , and sister sites all refuse to pay out and ask for verification upon verification you have already provided and it's been verified .They don't reply to emails and bonuses not added as in emails sent to you

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

This company is the same as all the…

This company is the same as all the fraudulent gaming sites out there. Maybe worse even probably worse how they get away with protecting these gangsters is hard to believe. Do not trust trust pilot

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I read these reviews prior to…

I wish I read these reviews prior to loosing 500 pound. I self excluded from these guys. Because I realised they wouldn't stop taking money without a win untill I self exclude.

Clever thieving conpany.

They just point blank don't let you win.
And when youv had enough you self exclude.
So easy 500 pound a hour.

And they are happy that you leave because they don't have to give you a win ever.

Seriously bad thieves these.

Also want every form of I.d just to get in to play. Waste of my time.

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

Need I say more look at reviews

Need I say more look at reviews, shouldn't be allowed by the gambling commission obviously in on it. Low life scum. Nothing but Thief's!!! If you've got to jump though hoops to withdraw funds the same process should be in place for depositing funds this would solve all your crafty ways!! Just saying

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Would give zero stares if possible

Would give zero stares if possible, avoid at all costs. Customer service is awful, take days to respond and often send copy and paste responses that make no sense, no live chat. Often don’t let you to withdraw claiming they need to run ‘more checks’. When I complained they closed my account and refused to answer my questions about their processes

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

Jumpman gaming has numerous online…

Jumpman gaming has numerous online casino sites. The one I’m referring to is Banana spins
I have had a problem with them verifying my account they have had more information than if I was applying for a mortgage. Everything they have asked for has been emailed numerous times.
I believe this company are happy to take your money but put obstacles in your way if you want to withdraw
Stay away from any site owned are used by Jumpman as it is virtually impossible to get monies owed.

August 25, 2023
Unprompted review
Rated 1 out of 5 stars

Why do Daily newspapers put their names…

Why do Daily newspapers put their names to this scamming company. There is no link to withdraw anywhere on their site. I have uploaded the requested documents and still heard nothing back. Avoid at all costs (no pun intended). They are giving reputable companies a bad name with their practices

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, I have nearly 4k in winnings, can I get it? No chance!! Sent everything theyve requested numerous times which in itself is crazy, nobody has ever asked for so much info, have now put in a complaint and will be taking it further

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Give Jumpman gaming a very wide berth

I wish, just wish I had read the reviews on here first, I have been caught a few times in my life, but not like the way this company did, I thought I will register and just deposit £10, going through the process and it gave the option to link to PayPal, this I did, only to discover they took an automatic payment of £20, I could not find anywhere on their site an option to withdraw, so I wasted it on the 20p roulette, never paid once, was I surprised?

August 27, 2023
Unprompted review
Rated 2 out of 5 stars

So glad I have read comments here.I…

So glad I have read comments here.I have only invested 10 pounds.I am currently close to my wagering requirements.Not sure this has happened to anyone else.But now for the last three days I am getting timed out bans for 24 hours.I am only currently allowed 2 or so hours iof play a day.Supposefly as I play in the late evening early hours if morning due to what I do..Have written but don't hold out much hope of getting any replay soon..Please remove this limit so I can achieve my wagering before any monies won are withdrawn due to not reaching requirements of play in time allotted!

August 27, 2023
Unprompted review

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