Jumpstr Reviews 765

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use, describing it as simple, straightforward, and user-friendly for distributing music. Many appreciate the quick and efficient process of getting their songs onto major streaming platforms like Spotify, often noting that releases happen faster than expected. The service is also praised for being free, which is a significant advantage for many users, especially new artists. However, some customers were dissatisfied with certain aspects. A recurring concern is that music is not always distributed to all promised streaming services, specifically mentioning Apple Music and TikTok as missing platforms. Some users also reported issues with songs being rejected for unclear reasons, or experiencing delays and problems with their release dates. A few reviewers also noted that their accounts were restricted or deleted without explanation, and some encountered difficulties with their music being placed on cloned profiles or facing copyright issues despite creating original content.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as fast, efficient, and... See more

Product

People report ambiguous experiences with the product. Some customers praise its ease of use, stating it makes... See more

Website

Users describe ambiguous interactions with the website. While some reviewers praise the clean interface,... See more

Social media

Reviewers mention ambiguous feedback about social media. Many customers appreciate the quick distribution of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far the best free distributor i've ever encountered. i love their fast release times, but the copyright system is sometimes just messed up, because when one of my tracks get rejected, sometimes it... See more

Company replied

Rated 4 out of 5 stars

Its super easy to distribute your songs, especially for free! but my song wasn't distributes to every streaming service it said it would be. But that's ok! because it posted to the main ones with the... See more

Company replied

Rated 4 out of 5 stars

Sometimes the release gets declined for no reason. Seriously, the reason given is just blank sometimes. Some releases just require a hammer. Also, the site said my releases are going on iTunes and Am... See more

Company replied


Company details

Written by the company

Jumpstr is a free distribution platform to get music into Spotify, Amazon, SoundCloud, Facebook, Instagram, Deezer, and more.


Contact info

3.9

Great

TrustScore 4 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

very fast

very fast , very Professional and very kind ....
thank you

March 14, 2026
Unprompted review
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Reply from Jumpstr

We appreciate your feedback, Mina!

Rated 5 out of 5 stars

WOW JUMPSTR

I didnt think it would work because its free but IT DID literally the best free distributor in the world in my opinion. Released very quickly aswell

March 12, 2026
Unprompted review
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Reply from Jumpstr

Hi Oscar, we appreciate your message. We’re continually improving clarity and usability across the platform.

Rated 1 out of 5 stars

absolute scam

don't use jumpstr its a scam. they rejected my song twice for "unoriginality" and "unauthorized samples" when i made the beat without using any samples and i recorded my own vocals on it they still rejected it. they didnt even provide links to songs that match with mine so i could identify the problem atleast. they dont respond to emails at all, yet they had the audacity to ban me from their platform. if you're looking for a free distributor, i'd recommend routenote. but you'll have to plan your release a month prior since they take time to approve your release.

March 11, 2026
Unprompted review
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Reply from Jumpstr

Hi, we're sorry to hear your experience of using Jumpstr has not been satisfactory. Our team carefully reviews accounts and restrictions only occur after manual review because of confirmed copyright fraud. You're welcome to get in touch with our support team if you'd like more information.

Rated 5 out of 5 stars

Amazing experience with how fast it is…

Amazing experience with how fast it is released the only the thing is I wish there was a public way to see everyone else on here but amazing and fast 💨 distribution

March 10, 2026
Unprompted review
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Reply from Jumpstr

Thanks for your kind words, Gray!

Rated 1 out of 5 stars

Account Restricted After a Year of Service, No Warning or Explanation

Warning!
I used this platform for over a year and released multiple tracks without any issues. Suddenly, without any warning or communication, my account was restricted. All my releases were taken down, my balance was frozen and will not be paid out, and I was given no clear explanation of what happened. Not even any hint upfront.

This happened right when royalties finally started coming in, which makes the whole situation feel unprofessional and unpredictable. I was never contacted about any problem, and I wasn’t given a chance to correct anything.

I’m sharing this so other artists know that even after long‑term use, your account can be shut down without notice. I’ve had far better and more transparent experiences with other distributors who actually communicate with their artists.

Edit after reply from Jumpstr:
Your statement is incorrect.
I own 100 percent of the rights to every composition, every sound, every sample and every recording I upload. Nothing in my catalogue contains third party or infringing material.

I work professionally with IP, patents and rights management, so I am extremely careful with licensing, ownership and originality.
If your system flagged my content, it was due to an automated false claim or an internal error on your side, not because of any copyright violation.

You restricted my account without providing evidence, case numbers, claim IDs or DSP references.

If you have specific documentation supporting your claim, please provide it. Why are more people writing on reddit about same experience?

March 10, 2026
Unprompted review
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Reply from Jumpstr

Hi Micke, unfortunately, our team had to restrict your account after identifying your uploads had infringing content. Jumpstr does not condone or support copyright fraud in any manner. This manual review was triggered after receiving DSP copyright conflict claims affecting your uploads. We strongly deny this restriction occurred as a result of you receiving your first royalty statements.

Rated 3 out of 5 stars

How long does it take you to start…

How long does it take you to start paying royalties? I uploaded an album in November and up till now I have not received any royalties

March 10, 2026
Unprompted review
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Reply from Jumpstr

Hi Daniel, we process and submit royalties to our users on a monthly basis. You'll be able to see any royalties your streams may earn in your account as soon as DSPs pay them for a specific quarter and our team processes this. Our support team can send you additional information about how the royalty system works! Please get in touch with them via your profile.

Rated 1 out of 5 stars

I do NOT recommend them

I do NOT recommend them, useless support and nothing to trust at all

in the middle of everything, you get suspected of copyright and when you contact support and try to inform them that you own all the material in the song, they don't care and are still suspected of copyright

and support does not answer your questions

so I advise you to take all the info on your songs BEFORE this happens to you because in the middle of it all you can end up there, you can be satisfied before this kind of thing happens, I was too but these guys are not to be trusted

March 4, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Frederik, we appreciate your concern. Our team identified and manually verified copyright infringing content to be uploaded through your account after inspecting DSP-issued copyright conflict claims. Because of this account violation, you have been restricted. We are unable to continue distributing your music.

Rated 1 out of 5 stars

Warning to Other Artists

I previously left a review here and received a response from Jumpstr claiming that my account was restricted due to “manually verified audio infringement”.
However, I still have not received any answers to my basic questions. Jumpstr has not told me which track they claim is infringing, what the alleged infringement actually is, or provided any documentation or proof.
I am the creator of my music and have not used anyone else’s music.
Before my account was restricted, I had already earned money on the platform. I received a withdrawal of €1,150 that I had requested earlier, but the full remaining balance that was earned before the restriction has not been paid. I have also repeatedly asked for a final wallet statement showing the exact remaining balance, but this has not been provided.
What is also concerning is that this type of response (“manually verified audio infringement”) appears to be given without any detailed explanation, leaving artists without information about what they are even accused of.
I simply want transparency, clear information about the alleged claim, and payment of the earnings generated before my account was restricted.
Other artists should be careful and make sure they understand how situations like this are handled.

March 9, 2026
Unprompted review
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Reply from Jumpstr

Hi Sandra, unfortunately, you have been restricted because of manually verified audio infringement. Jumpstr cannot continue to offer you distribution services as you have violated our agreement terms. We will be removing your entire catalog as part of the discontinuation of your distribution. You can check in with our support team if you have any other concerns.

Rated 1 out of 5 stars

All My Tracks Gone

Banned me for no reason I had 59 releases on jumpstr. I cannot get a single dime from any of the 59 releases now. Do not use it.

March 3, 2026
Unprompted review
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Reply from Jumpstr

Hi Geet, we're sorry to let you know that our team has restricted your account because of audio infringement. Jumpstr is dedicated to ensuring fair distribution for all artists and to safeguard existing IP. We hope you understand the severity of this matter!

Rated 1 out of 5 stars

bad support and account frozen no reason

I uploaded music for a while, until i got suspended (well i got a review on my account). It said it would last 24-48 hours, but it have been like a week and support don't respond to emails.
#JUSTICEFORJARTSA

February 20, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Jartsa, our QA team will perform a manual review of your account as soon as possible. They're working as fast as they can. We appreciate your patience during this process!

Rated 1 out of 5 stars

1 Star - stolen songs and money

1 Star

Very concerning experience with Jumpstr.

My account was suddenly restricted for an alleged “copyright infringement,” yet the company refuses to tell me which track is supposedly involved or provide any details at all. Every response I’ve received has been a generic copy-and-paste message from support, with no transparency and no attempt to properly explain the situation.

Even more worrying, despite their own distribution agreement stating that artists retain full copyright and Jumpstr only has a limited license to distribute, they are refusing to remove my music from stores after I formally withdrew permission.

As the copyright owner, I requested that my track “Accrington Pals” be taken down from all platforms. Jumpstr has refused to do this while also refusing to provide any information about the alleged infringement.

So the situation is essentially this:

• They permanently banned my account
• They refuse to say what the issue actually is
• They refuse to remove my own copyrighted work from distribution

This lack of transparency and control over your own music is extremely concerning for any artist considering using this platform.

Based on my experience, I would strongly advise musicians to read the distribution agreement very carefully before uploading anything.

Artists deserve clear communication and control over their own work, and unfortunately that has not been my experience here.

March 7, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Kevin, we understand you're concerned your restriction is unfair, unfortunately, our QA team restricted your account after manually verifying audio infringement coming from your account. As part of the restriction, your entire catalog will be removed. We appreciate your understanding of the severity of the matter!

Rated 1 out of 5 stars

They deleted my catalogue for so called…

They deleted my catalogue for so called "copyright" issieus but that is clearly a lie. But no biggie. Just give me the UPC codes and i move on to another DSP. They refuse to do this. Not only they are making up a bullshit reason for deleting peoples accounts (i read here and on Reddit that this is common now) but also refuse normal requests for people who want to move on. Steer clear from these clowns. They are not worthy of your business.

Edit 09-03-2026 The answer below is nonsense. Although i have received the requested information, all releases are still online. How is that possible with copyright claims (which would mean it was taken offline by the streaming services but it seems it is not)?

March 6, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Pieter, unfortunately, we can confirm your account has been restricted following manually verified audio infringement based on official DSP claims. As a result, we are unable to offer our distribution services to you. Our team will be in touch with you with further information.

Rated 1 out of 5 stars

They ban people for no reason

Imagine working so hard with a song, you recorded and composed the instrumentals yourself, and then you suddenly got banned for "copyright infringement".

This is exact what happened to me. And I also read countless of other's experience and they also have the same problem!

it's a free distributor, but "you got what you paid for". Frustrating experience overall.

March 5, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi keby, unfortunately, you are banned because of copyright infringement. We offer free distribution to all artists but we do not enable users who engage in fraudulent activity.

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