Jumpstr Reviews 765

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use, describing it as simple, straightforward, and user-friendly for distributing music. Many appreciate the quick and efficient process of getting their songs onto major streaming platforms like Spotify, often noting that releases happen faster than expected. The service is also praised for being free, which is a significant advantage for many users, especially new artists. However, some customers were dissatisfied with certain aspects. A recurring concern is that music is not always distributed to all promised streaming services, specifically mentioning Apple Music and TikTok as missing platforms. Some users also reported issues with songs being rejected for unclear reasons, or experiencing delays and problems with their release dates. A few reviewers also noted that their accounts were restricted or deleted without explanation, and some encountered difficulties with their music being placed on cloned profiles or facing copyright issues despite creating original content.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service as fast, efficient, and... See more

Product

People report ambiguous experiences with the product. Some customers praise its ease of use, stating it makes... See more

Website

Users describe ambiguous interactions with the website. While some reviewers praise the clean interface,... See more

Social media

Reviewers mention ambiguous feedback about social media. Many customers appreciate the quick distribution of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far the best free distributor i've ever encountered. i love their fast release times, but the copyright system is sometimes just messed up, because when one of my tracks get rejected, sometimes it... See more

Company replied

Rated 4 out of 5 stars

Its super easy to distribute your songs, especially for free! but my song wasn't distributes to every streaming service it said it would be. But that's ok! because it posted to the main ones with the... See more

Company replied

Rated 4 out of 5 stars

Sometimes the release gets declined for no reason. Seriously, the reason given is just blank sometimes. Some releases just require a hammer. Also, the site said my releases are going on iTunes and Am... See more

Company replied


Company details

Written by the company

Jumpstr is a free distribution platform to get music into Spotify, Amazon, SoundCloud, Facebook, Instagram, Deezer, and more.


Contact info

3.9

Great

TrustScore 4 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This site is AMAZING

This site is AMAZING! I highly recommend. Everything is easy to use, no problems to upload, they let you know if it’s something is wrong with your track before release and fast respond time to fix. Release is fast. I can’t ask for a better app. And it’s free! Im not getting paid to write this and im not a bot. If you find this site/app get it and release your music to the world with no hassle. My experience has been top tier.

March 4, 2026
Unprompted review
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Reply from Jumpstr

Thank you for your support and positive feedback! We're so glad Jumpstr is working great for you.

Rated 5 out of 5 stars

Faster than they say

Faster than they say, In 24h my release was on Spotify. The verification is strict, but to be free is amazing how fast it is

March 3, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Piula, we appreciate you taking the time to share this with us!

Rated 1 out of 5 stars

My account got restricted with no…

My account got restricted with no warning.all my music belongs to me. Is it because I also use ditto to distribute my music as well.I just don't understand. But the thing is what exactly did I infringement upon when I wrote every song. Don't distribute with this company. You'll get banned for not reason saying you did something when you didn't.

March 2, 2026
Unprompted review
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Reply from Jumpstr

We recognize you're unhappy with being restricted from using Jumpstr, Tonya. Unfortunately, we regret to inform you that our team has placed a restriction on your account because of confirmed infringement. Jumpstr is dedicated to supporting new and existing artists while maintaining our commitment to safeguarding existing IP. We’re sorry to say we can’t keep distributing your music without jeopardizing the IP of other artists. While this decision may seem sudden, we assure you it’s the result of a careful and dedicated internal review.

Rated 3 out of 5 stars

I Recommend

been using for a couple months now and they are a very good platform when it comes to getting your music on spotify and deezer but they have yet to add anything on Apple Music. this could be just an apple thing. all i know is that is says it will be on Apple but havent seen it yet. other than that its pretty good way to go for spotify

March 3, 2026
Unprompted review
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Reply from Jumpstr

We appreciate your frank feedback, Anthony! Our team is actively working on delivering to Apple. We're dedicated to making Jumpstr the best possible platform for you.

Rated 5 out of 5 stars

ISRC details

Where can I find the details on the ISRC of my songs?

January 1, 2026
Unprompted review
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Reply from Jumpstr

Hi Luciano, please head to your release details to find the ISRCs! Feel free to send us another message via the support line if you've got any other questions!

Rated 5 out of 5 stars

Got my songs on Spotify or free

They delivered on their promise for free. I got my music on Spotify, Instagram, etc. Now I have to get people to listen to my music to see if I get the 100% of my earnings like they said I would.

March 2, 2026
Unprompted review
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Reply from Jumpstr

Hi Jesse, we appreciate your message. We’re continually improving clarity and usability across the platform. We can confirm you receive a 100 percent of royalties.

Rated 1 out of 5 stars

Account Restricted For No Apparent Reason

As soon as I reached the threshold for earning royalties (with A Brand New Day by Melody Hope), my account was restricted for no apparent reason.
So far no explanation has been offered and my emails have all been ignored.

February 26, 2026
Unprompted review
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Reply from Jumpstr

Hi Neil, we appreciate your concern and wish to assure you we placed the restriction on your account following a careful manual review by our dedicated QA team.

Jumpstr is committed to making music distribution quick, easy, and smooth for as many new or established artists as possible. However, we can't facilitate this at the cost of jeopardizing existing artists' IP. We hope you appreciate the importance of this!

Rated 1 out of 5 stars

They are delaying pulling down my music…

They are delaying pulling down my music without reason.
For me their entire dashboard is either bugged or broken to the point were my active music is shown as pending and the statistics page is completely blank witch means I can't remove the work manually and despite them emailing a week ago that they would remove my work they have not done so even on the platform witch they stated would only take about 2 days.
Please do not use this distributor if you hope for any kind actual customer support as they at least seem to be utilizing a.i for important tasks.

February 20, 2026
Unprompted review
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Reply from Jumpstr

Hi there! We're sorry to hear you're not happy with our takedown procedures and customer support. Our backend shows we sent you a response for every one of your inquiries and confirmed takedowns. If you still have concerns about takedowns not being finalized, you're welcome to respond to any one of our messages! To make the process of takedowns as smooth as possible, please provide the UPCs visible next to each release.

Rated 5 out of 5 stars

Our experience with the release of "Ternyata" exciting. It good

Our experience with the release of “Ternyata” has been smooth and positive overall. The distribution process was clear, and we appreciated the timely updates from your team. It made the launch day feel well-organized and exciting.

We also value how user-friendly the platform is, especially for independent and AI-assisted music creators like us. The steps were straightforward, and the support communication felt professional and responsive.

Thank you for helping bring our music to a wider audience. We look forward to releasing more projects together in the future.

Best regards,
Singcuan Team 🎵

March 1, 2026
Unprompted review
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Reply from Jumpstr

Singcuan, your review is truly appreciated. Our team is committed to ongoing improvements across the service.

Rated 5 out of 5 stars

it good

it good. love it

February 28, 2026
Unprompted review
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Reply from Jumpstr

ZVN, we’re thankful for your review and your time!

Rated 5 out of 5 stars

About jumpstr

It is very very good very fast but please add YouTube content I'd and YouTube official artists channel

February 20, 2026
Unprompted review
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Reply from Jumpstr

Thank you for your supportive words, Farameen!

Rated 1 out of 5 stars

Account banned for no reason

I started using this distributor a few months ago. For a while, there were no problems at all up until very recently where they began rejecting a lot of my releases for no reason. Then suddenly, my account got banned and they didn't even tell me why. No appeal, no reasons, nothing. They're also taking down all of my music, which absolutely sucks.

February 28, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Torres, we understand you're unhappy because of the ban you faced. Unfortunately, we regret to inform you that our team has placed a restriction on your account because of confirmed infringement.

Jumpstr is committed to making music distribution quick, easy, and smooth for as many new or established artists as possible. However, we can't facilitate this at the cost of jeopardizing existing artists' IP.

Rated 5 out of 5 stars

It's great for releasing music if you want it free

It's great for releasing music if you want it free, it not always accepts the release or album but its good for being free. I'm Musica De Eddie 2.0 making history in all the world

February 27, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi, we’re glad you shared this with us!

Rated 1 out of 5 stars

Completely unfair rubbish

Completely unfair rubbish, they terminate you for no reason at all and they give you no information about it at all. Contacting them is a joke. In my eyes, this is all a big rugpull, they simply ban your account after it generates a few thousand dollars for them. Just pay 10 dollars for distrokid instead.

February 26, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Emil, we're genuinely sorry Jumsptr hasn't worked out for you. We're dedicated to making music distribution quick, easy, and smooth for as many new or established artists as possible. However, we can't facilitate this at the cost of jeopardizing existing artists' IP. We're happy to offer more info if you respond to our request for contact details.

Rated 1 out of 5 stars

Jumpstr suddenly stopped Distribution my music

Jumpstr suddenly stopped distributing my music and told me I need to find another distributor because of "store requirements" and possible unauthorized samples. I used Pixabay music according to the license and added my own vocals, so everything was legal and original enough for release.

I had 10 songs ready, but all of them were rejected at once. I also noticed that other users received the exact same message, so this seems like a mass removal rather than an individual review.

The service seemed good at first, but this experience was disappointing. I wish they had given a clearer explanation and a chance to fix the issues instead of just stopping distribution.

I do not recommend this music distributor.

February 27, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Timo, we recognize you're unhappy with being restricted from using Jumpstr. Unfortunately, we regret to inform you that our team has placed a restriction on your account because of confirmed infringement. Jumpstr is dedicated to supporting new and existing artists while maintaining our commitment to safeguarding existing IP. We’re sorry to say we can’t keep distributing your music without jeopardizing the IP of other artists. While this decision may seem sudden, we assure you it’s the result of a careful and dedicated internal review.

Rated 5 out of 5 stars

Jumpstr is the platform to use

Jumpstr is an easy to use platform. You always get emails cinfirming this has been done and or something is not right and needs your attention. I have tried 2 other identical platforms, so I can honestly say this. Jumpstr is simply to use, straight forwards, nicely laid out and is a pleasure to use!!

February 26, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

We're happy to hear that Jumpstr is working for you! If you ever have any feedback for anything we can be doing better, we're happy to know more about this.

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. No TRANCE, TECHNO, GOA, PSYCHEDELIC tags, to properly tag music. Uploading that kind of music is a disaster. As you know, trance tracks are not POP DANCE DISCO tracs for 3-4 minutes long, but 7-8, sometimes 10. I can not upload eight trancks, 7-8 minutes each. Everytime I try, I get "Server 500 error" or something, or "app.jumpstr.io host error". Pain in the ass. Uploading takes ages (my internet sucks), but if I get one of mentioned issues, I have to start allover again. Nightmare. Their AI advice? Make music shorter or upload less. Really? Because of your incompetence, I have to ruin my vision, my album??? Almost forgot - EMAIL contat is a joke. You will get an answer after 2 weeks if you lucky.

February 26, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi carsonix, we're sorry to hear that Jumpstr isn't working out for you even though we have been able to support so many of our users with their releases! We're here to support as many users as we can and recognize Jumpstr just didn't work out for you. We will take this feedback into account when doing improvements on our platform.

Rated 2 out of 5 stars

A bizzare service

Started using jumpstr for song distribution in June 25, it appears they don't distribute music to as many platforms as they claim, my music didn't appear on some of the larger platforms it advertises.

There has been several issues with my later 2 releases, with claims that the music was rejected to copyright issues, which isn't possible as all the material is written and recorded by myself.

My latter songs I tried to upload were rejected on similar claims with the statement "This decision is based on the stores' policies against certain types of content, such as unauthorized samples or music that doesn't meet their originality standards"

I advise people to not distribute with jumpstr, there are other free options out there with far less hassle, that offer the options of waterfall releases etc.

February 26, 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Sean, we are sorry to hear you're not happy with a restriction being placed on your account. Unfortunately, our team has placed a restriction on your account because of confirmed infringement. Jumpstr is dedicated to supporting new and existing artists while maintaining our commitment to safeguarding existing IP. We’re sorry to say we can’t keep distributing your music without jeopardizing the IP of other artists. While this decision may seem sudden, we assure you it’s the result of a careful and dedicated internal review, including information gathered from confirmed DSP conflict data.

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