Jungle Scout Reviews 

3,939
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more

Company replied

Rated 4 out of 5 stars

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more

Company replied

Rated 5 out of 5 stars

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more

Company replied

Company details

  1. Business Development Service
  2. Computer Accessories Store
  3. Online Marketing Agency
  4. Online Marketplace
  5. SEO Service
  6. Software Company

Written by the company

Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,939)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service !

It was a great service, they attended me right away, she help me with all my inquiries and recommend me others , I really appreciated it .
Thank you !

March 20, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Gisel​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi there,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi there,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Review

Remove mandatory description and title.Everything was super fine with service providet

March 18, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Alexandr​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook; don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Thank you for your feedback

Thank you for your feedback, my issue was resolved very quickly

March 18, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Anastasiia​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

JungleScout improtance for Amazon

Great Communication and Fast response made my experience great

March 8, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Haseeb​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Awesome Tool!

Excellent application. Thank you for the awesome service!

March 15, 2024
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Crista​!

I’m so pleased to hear you find our products useful.

We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Crista​! Have a great day!

Rated 5 out of 5 stars

Great Resource for learning to sell on Amazon and for Product Hunting

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. As professionals in the Amazon space, Jungle Scout has equipped me with the tools and knowledge to effectively manage my seller account. Highly recommend!

March 16, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Raja​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Raja​!

Rated 5 out of 5 stars

Very quick and helpful assistance

Very quick and helpful assistance, answering my queries directly and also replying to any additional concerns I had

March 12, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Claudia​!

Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.

Have a wonderful rest of your day, and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group 

Thanks again, Claudia​!

Rated 5 out of 5 stars

Profesionalism

Great dashboards, design, simplicity and accuracy if the data. Cool extension for chrome, easy to use while researching items on Amazon.

March 16, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Azymnazar​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Christal​!

We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer  just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Christal​! Have a great day!

Rated 5 out of 5 stars

Fast and polite!

March 14, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Andre​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Andre​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Amazingly sophisticated software

Amazingly sophisticated software with informative, built-in academy for learning. Still learning, but seems like it's the right stuff.

March 13, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Landsy​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped you learn about putting up an Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Landsy​!

Rated 5 out of 5 stars

Great customer service

Great customer service. Shout out to Quincy who advocated for a refund after the auto renewal feature caught me off guard. Although I didn't take advantage of the services, JungleScout appear to be constantly updating their tool to help customers gain an edge.

March 13, 2024
Unprompted review
Jungle Scout logo

Reply from Jungle Scout

Hi Doyle​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Doyle! Have a great day!

Rated 5 out of 5 stars

great support

I needed support on the first day and they were very responsive and helpfull. That support team deserves a 5 star rating on it's own.

March 7, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Jeffrey​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Jeffrey​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Outstanding and Premiere

It was outstanding because someone took interest and gave credence to MY situation and circumstances. In today's biz climate and policies it is great to see Jungle Scout Customer Service took it up to the Premiere Level!! Well done!!

March 12, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Clinton​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

A great service!

Answered my question quickly, accurately, and in a very timely manner. Very pleased with the service.

March 10, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi James​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, James​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Good service provided

Good service provided

March 10, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Lahul​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Lahul​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

excelent

everythin is excelent

March 6, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Bolivar​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Bolivar​!

Rated 5 out of 5 stars

Great Service

J.S. replies in a short amount of time. The support was clear and helpful. Thank you for the great customer service!

March 2, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Sharon​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Sharon​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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