Jungle Scout Reviews 

3,939
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more

Company replied

Rated 4 out of 5 stars

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more

Company replied

Rated 5 out of 5 stars

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more

Company replied

Company details

  1. Business Development Service
  2. Computer Accessories Store
  3. Online Marketing Agency
  4. Online Marketplace
  5. SEO Service
  6. Software Company

Written by the company

Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,939)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

Very quick response and answered my question!

March 6, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Gina​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Gina​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Solid software and nice educational…

Solid software and nice educational program. I don't feel lonely and without clue on my Amazon selling journey anymore.

February 29, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Xiaoling​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Great thank you

Great thank you

March 5, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Hamid​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Hamid​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

The support I received left a lasting…

The support I received from the Jangle Scout team made a lasting impression on me. It was prompt, thorough, and exceptionally helpful. Thank you for your outstanding assistance.

March 4, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Sayed​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Honestly first time using these people…

Honestly first time using these people and so far living these people they got the best feedback agents and the best people especially Levi she was helpful from the start I highly recommend people to use these people in the future.

March 5, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Bilal​!

Thank you so much for taking the time to leave us a review.

It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Bilal​!

Rated 5 out of 5 stars

Excellent!

Excellent!
Thank you for supporting my business.

March 5, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey Sotheavy​!

Thank you for taking the time to leave us a review.

We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business.

Have a wonderful rest of your day!

PS: Why not take a look at our exclusive Amazon FBA Competitive Edge group over on Facebook: jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Sotheavy​!

Rated 5 out of 5 stars

Amazing thanks

Amazing thanks

February 29, 2024
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Aakilbhai​!

I’m so pleased to hear you find our products useful.

We are always striving to be the best in this space, and the best for our customers... So to hear that feedback - Well, you just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Aakilbhai​! Have a great day!

Rated 5 out of 5 stars

Jugle scout's reply teaches me how to change listing title, bullets points and description of listing for multi sellers.…

Jugle scout's reply teaches me how to communicate to Amazon brand registry to change my listing title and bullet points and product description, which I thought I can not change with multi sellers. With further communication with Amazon brand registry, I am able to know the one who is winning contributor for the listing has all change priorities.

March 4, 2024
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Kele​!

I’m so pleased to hear you find our products useful.

We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Kele​! Have a great day!

Rated 5 out of 5 stars

The response was fast

The response was fast, and my problem totally solved

March 4, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Idapresti​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Absolutely professional and helpful…

Absolutely professional and helpful response from Patryk.

March 4, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Alan​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

reply very quickly

reply very quickly, nice service.

March 4, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi there​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

I issue was corrected with one contact…

I issue was corrected with one contact with support.

February 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Nieves​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Good

An new in this platform so am still learning on how to trade in the platform I believe with your help and collaboration and go to improve in new business

March 3, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Mbeng​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi Naima​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Nazia​!

I’m so pleased to hear that you’re happy with what we have to offer - You just made our day!

Thanks again, Nazia​! Have a great day!

Rated 5 out of 5 stars

Keep up the good work guys

What more can I say other than very impressive. I realize the relative ease with which this was resolved however, I being a supervisor in the customer service industry, I take special care to acknowledge a job well done. Resolution was achieved so quickly I might have even missed saying "kudos" had it not been for the handful of follow up emails ensuring my satisfaction. If I had one critique, this coming from an industry champion, I would have liked Quincy personally follow the issue with entirety. We corresponded briefly after my issue was resolved and I was able to thank him personally, but the mass of anonymous follow up emails felt incomplete. Idk if he actually was behind any of those final follow up emails as they are sent from a general box with Jungle Scout signatures. If it were me, I'd take a look at possibly reviewing the anonymity sop for some tweaks just at the very end. This is the 3rd survey I was asked to take. Automated bots perhaps. In any case, overall, 5 star review from a hardcore stickler.

February 27, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey Troy​!

Thank you for taking the time to leave us a review.

We really appreciate your feedback!

Have a wonderful rest of your day :)   

PS: Why not take a look at our exclusive Amazon FBA Competitive Edge group over on Facebook: jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Troy​!

Rated 5 out of 5 stars

Service was fast and incredibly through…

Service was fast and incredibly through I was up and running after the first try

February 29, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Marilyn​!

Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Marilyn​!

Rated 5 out of 5 stars

Jungle scout easier and faster

Jungle scout helps me to found my product fast and easy

March 1, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Samer​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

They are able to find quick solutions…

They are able to find quick solutions to the problems they face, no matter how unusual. This is because of their competence. At the same time, they provide very fast feedback and you can see the eagerness to help in all of these feedbacks.

March 1, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Bugra​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Fast friendly response from a nice…

Fast friendly response from a nice person in the email!

March 1, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Ian​!

Thank you so much for taking the time to leave us a review.

It is great to read that our team have helped improve your Amazon business; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Ian​!

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