Jungle Scout Reviews 

3,939
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more

Company replied

Rated 4 out of 5 stars

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more

Company replied

Rated 5 out of 5 stars

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more

Company replied

Company details

  1. Business Development Service
  2. Computer Accessories Store
  3. Online Marketing Agency
  4. Online Marketplace
  5. SEO Service
  6. Software Company

Written by the company

Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,939)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jungle scout excellent on you tube.

I messaged Jungle Scout regarding downloading there info about Amazon, not really expecting a reply, I received a reply on downloading this info the next day, so quick and easy, and customer service was excellent, thank you.

February 29, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Rose​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Rose​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Great costumer service.I really…

Great costumer service.I really appreciate how they resolve my problem within an hour.

February 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Hadia​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Levi is knowledgeable

February 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Cherry,

I just wanted to drop a quick note to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Cherry, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook; don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

good services and help to solve the…

good services and help to solve the issue

February 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Joey​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Fast reaction

Fast reaction, problem solved in a flash. :))

February 28, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Marianne​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Marianne​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Jungle Scout is amazing.

Jungle Scout is amazing.. they are very responsive, super helpful and friendly! Thats awesome customer service

February 26, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Carla​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Carla​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

good service

February 21, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Javier​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Amazed by their competence

I explained my issue via email and within 24H it was handled perfectly. The person understood my problem 100% and did all the right actions to get the problem fixed. This made me so happy and relieved. Excellent service. Very competent team!

February 25, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Anais​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Anais​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

helpful and honest

February 26, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Sudesh​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Sudesh, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

A BEAUTIFUL EXPERIENCE WITH GREAT…

A BEAUTIFUL EXPERIENCE WITH GREAT WORKING STAFF.

February 25, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Alberto​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Amazing for

Amazing for
Me

February 20, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Johenna​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Team work very fast and solve the issue…

Team work very fast and solve the issue of customer problem

February 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Ahtesham​!

Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Ahtesham​!

Rated 5 out of 5 stars

The team at Jungle Scout was quick to…

The team at Jungle Scout was quick to reply to my request for assistance. My issue was resolved in less than 24 hours and they continued to check in along the way to ensure I was satisfied with the resolution. Exceptional customer service and excellent communication!
Jungle Scout is an invaluable resource with a great community!

February 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Karen​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

I am very happy to your service thank you soo much

I am very happy to your service
Thank you

February 24, 2024
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Ghufran​!

I’m so pleased to hear you find our products useful.

We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Ghufran​! Have a great day!

Rated 5 out of 5 stars

Good tool

SC help to defined strategies

February 18, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Alejandro​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Hello Dear All

Hello Dear All

thanks for helping with jungle scout team
they are so kind team

February 22, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Refah​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi Muhammad​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Muhammad​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 4 out of 5 stars

It is good for searching information…

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many times and used several different computers to login. Unfortunately. it still doesn't work and it can't opened under normal Chrome and Microsoft Edge.

February 20, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Kwok​!

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

I see that you gave us a 4-star rating, and we would love to improve this to reach five stars! When you have the chance, please reach out to us at support@junglescout.com (mailto:support@junglescout.com), we’d love to do what we can to help get you back on track!

Thank you once again for taking the time to leave us a review. 

PS: We have an exclusive group for Jungle Scout customers on Facebook; don’t miss out! → jnglsct.com/FBA-Group

Have a great day!

Rated 5 out of 5 stars

Great app and support team

Great program, great support team and service 👍

February 14, 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Gennadi​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Gennadi​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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