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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and helpfulness, highlighting their positive attitude and dedication. Many people found the customer service to be outstanding, with personalized approaches that made them feel guided and encouraged throughout their journey. The overall service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, which often led to increased confidence and skill development. However, some customers also noted initial challenges with consistency among skills coaches, experiencing multiple changes and limited updates at the beginning of their programs. This occasionally made it difficult to maintain progress and clarity.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and support.... See more

Customer service

Customers consistently report highly positive experiences with customer service. Many reviewers highlight the... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers report that the training helped them... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and support provided. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Juniper training has been alongside me throughout my apprenticeship and supported the best they can. I had Harris Aslam as a tutor who made it possible for me to receive the grade I got. If it wasn’t... See more

Company replied

Rated 5 out of 5 stars

My experience with Juniper training was so helpful and has helped me alot. While in my course my tutor nikol was so helpful and supported me the whole way. I have gained so much experience and confide... See more

Company replied

Rated 5 out of 5 stars

I was in collage studying health and social care and I did work experience in this pharmacy and they gave me a wonderful opportunity. I’ve developed all my communication skills, it skills and more. I... See more

Company replied

Rated 5 out of 5 stars

From the start of my apprenticeship 18 months ago my confidence has grown massively, meeting new people in workshops and talking to people around my company. I want to say a massive thanks to Harris A... See more


Company details

  1. Career and Education Provider

Written by the company

Juniper Training, your premier training provider dedicated to unlocking the potential of individuals and businesses alike. Juniper is committed to providing flexible and innovative training solutions to help businesses and individuals grow. Specialising in Pre-Apprenticeships and Apprenticeships, our team of sector experts, with a wealth of diverse experience, encourage ambition and growth throughout their delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

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Rated 5 out of 5 stars

Juniper training has been alongside me…

Juniper training has been alongside me throughout my apprenticeship and supported the best they can. I had Harris Aslam as a tutor who made it possible for me to receive the grade I got. If it wasn’t for the support of Harris and juniper I wouldn’t be where I am and I wouldn’t hold the knowledge and skills I have today which help me succeed within my job role.

July 16, 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for this brilliant feedback. We really appreciate the time you spent writing this. Good luck with your job!

Rated 5 out of 5 stars

Excellent I have gained lots of…

Excellent I have gained lots of knowledge and experience whilst taking part in the programme.

July 8, 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for this brilliant feedback. We are so glad you had a great experience with us.

Rated 5 out of 5 stars

Harris Islam

I have met Harris on a number of occasions with my colleague Musab, I can only say that the support that was given and working alongside each other was remarkable, keep up the great work Harris

June 3, 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for this brilliant feedback. We are so glad we have been able to help you on your journey.

Rated 5 out of 5 stars

Juniper Training is a really good…

Juniper Training is a really good apprenticeship provider, they help you and give you a lot of support when you need it even if you don't ask for it. Harris A. is a very good tutor and valuable mentor/coach and is always there to help you out.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Miss

I was in collage studying health and social care and I did work experience in this pharmacy and they gave me a wonderful opportunity. I’ve developed all my communication skills, it skills and more. I’ve learned more about how working in a pharmacy works and the process of it all. I’ve revised support from all my colleagues. I found it worthwhile and if I didn’t find this traineeship I would have carried on in health and social care with no idea what to do in the future.

May 1, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

The work if very interesting and…

The work if very interesting and releatable for what I want to do in the future. All my classmates are great and I've made some good friends along the way too and my teacher is very helpful to as he is always pushing us to do our very best!

June 5, 2025
Unprompted review
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Reply from Juniper Training

We are so happy for you that you were able to make some great friends, and we are very grateful for this review. Thank you!

Rated 4 out of 5 stars

Good Teachers,but need to get better internet

Gave us plenty of time and help to complete assignments. Although the internet connection could be better

June 5, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review and we are so glad you felt supported by your tutors.

Rated 5 out of 5 stars

Experience with juniper

The teachers and the pupils also the football and learning environment

June 5, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

Fantastic experience

The work was relevant and necessary for what I want to do for the future

June 5, 2025
Unprompted review
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Reply from Juniper Training

We are so glad to hear that the course was perfect for you. Thank you ever so much for taking the time to write this review.

Rated 5 out of 5 stars

My experience with Juniper training was…

My experience with Juniper training was so helpful and has helped me alot. While in my course my tutor nikol was so helpful and supported me the whole way. I have gained so much experience and confidence and now have been offered a job were i completed my course.

May 6, 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for your review. We are so proud that you have been offered a job. Congratulations from everyone at Juniper Training.

Rated 5 out of 5 stars

My 16 Weeks

Before starting my traineeship, I was unsure about what career path I wanted to take. I was applying for jobs but often felt unprepared and lacked confidence. I wanted to gain experience but did not know how to get my foot in the door.
Since beginning the traineeship, I have developed a wide range of skills, both practical and professional. I have improved my communication, time management, and customer service skills. I also learned about teamwork, workplace etiquette, and how to handle different tasks independently.
Throughout the programme, I received strong support from my tutors, my manager, and my colleagues. They offered guidance, regular feedback, and encouragement that helped me grow in confidence.
As a result of the traineeship, I now feel ready to enter the workforce. I have a better understanding of what is expected in a job and how to perform well. I have even started applying for jobs with more confidence.
I found the experience worthwhile. It gave me a clearer idea of what I want to do and helped me build a solid foundation for my career. If I hadn’t joined the traineeship, I think I would still be searching aimlessly for jobs, feeling stuck and uncertain about my future.

I was in a class taught by Nikol every week, and she was so helpful. She ensured every one in the class understood what to do, and how to complete assignments. She was extremely supportive and understanding, and made learning easier for us all.

June 4, 2025
Unprompted review
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Reply from Juniper Training

Congratulations on completing your traineeship with Juniper Training, and we wish you all the luck with your future interviews!

Rated 5 out of 5 stars

I have really enjoyed being at juniper…

I have really enjoyed being at juniper I have done a six week course and I have really enjoyed it I have learnt a lot about the child care

March 31, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

They have been extremely thorough with…

They have been extremely thorough with me throughout my traineeship. Nikol has done everything she can to get me an apprenticeship after my traineeship.
They are very good people and want nothing but the best for you.
Instant responses when something has messed up
Give equal opportunities to everyone

March 22, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

My experience was very good I had some…

My experience was very good I had some very good people who supported me in getting a job. I am very thankful and overall would recommend juniper to anyone who needs help finding a job.

March 18, 2025
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review. We really appreciate it.

Rated 5 out of 5 stars

A great big thank you to Catherine and…

A great big thank you to Catherine and Jennifer for all their amazing support and encouragement they have given to me. Throughout this course I was able to develop and grow my practice and skills and recieve an opportunity to complete a 4 month Placement as an Early Years Practitioner. I am now moving on to an apprenticeship position at a Early years setting and prepared for this fantastic opportunity. Once again great big Thank you to both Catherine and Jennifer and will definitely recommend this to everyone.

September 23, 2024
Unprompted review
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Reply from Juniper Training

Thank you ever so much for taking the time to write this review, and we will let Catherine and Jennifer know about the praise they have received from you. We really appreciate it.

Rated 2 out of 5 stars

Avoid This Place at All Costs – The Worst Teaching Experience of My Career

In my experience, working at Juniper Training was the worst job I have ever had as a teacher. In my opinion, this institution seemed more focused on finances than on education, student well-being, or staff support.

Where I worked, they crammed so many students into a single classroom that there weren’t even enough chairs and desks for everyone. The lack of proper ventilation was shocking—my classroom had no windows that could be opened. In the winter, illness spread rapidly, and we were constantly infecting each other. There were a lot of absences, with many students and staff suffering from fever and severe coughs. I was one of them.

The emotional well-being of students appeared to be overlooked. Many learners struggled with depression and anxiety, yet they were placed in the same classes as students who had been excluded from other schools due to behavioural issues. There was little structured support for these vulnerable children, and teachers and staff were left to handle extremely challenging situations alone. This created what felt like a toxic environment, where vulnerable students and teachers were left without sufficient support.

In the autumn, winter, and spring months, class sizes range from 20 to 25 students, and as a teacher, I had to support well over 100 learners every week. During mock exam periods, as an English teacher, I had to mark hundreds of GCSE and Functional Skills papers without any extra time or assistance. The workload was overwhelming, and I was forced to work excessive overtime with little to no support.

During the hiring process, crucial details were not made clear. They didn’t specify the number of learners I would be responsible for or that there was no probation period—staff signed a contract immediately. At Juniper Training, this meant that if an employee wanted to resign, they had a two-month notice period, but if the company decided to let them go, they only had to give one week's notice. I personally found this level of unfairness unacceptable. When I decided to leave, I felt pressured to stay, as I was told that I would not receive a reference if I left.
If you care about education, your mental health, or fair working conditions, I personally would not recommend Juniper Training. And most importantly, I would never take my child there.

This review is based on my personal experience and opinions. Others may have different experiences.

February 3, 2025
Unprompted review
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Reply from Juniper Training

We appreciate you taking the time to share your thoughts. To respond to this in detail is difficult, as we would not be unprofessional and divulge disciplinary matters publicly. However, we strongly disagree with the claims made in your review, as they do not accurately reflect the values, policies, or working conditions at Juniper Training.

At Juniper Training, we are committed to providing a high-quality learning environment where both students and staff feel supported. Class sizes are carefully managed to ensure effective teaching and learning, and all classrooms meet health and safety regulations. The well-being of our learners is a priority. We have a dedicated Pastoral Officer in place at Derby to assist students with any emotional or behavioural needs and employ a qualified counsellor, SEND Specialist and Safeguarding Lead centrally.

In terms of staff support, we offer ongoing training, structured workload management, and clear contractual agreements that are communicated transparently during the hiring process. We believe in fairness for all employees and uphold professional standards in every aspect of our organisation. The recruitment process includes the opportunity to shadow the role, and to speak to other staff employed by us. We do not have a probation period, as we consider new starters as permanent members of the team from day 1. We do have an induction period that provides structure around the on-boarding training provided.

We are committed to maintaining high standards, and where concerns are identified, they are addressed appropriately. Support is put in place where needed, and action is taken where necessary to ensure our standards are upheld. We understand that individual experiences may be influenced by a variety of factors.

Notice periods are clearly outlined in contracts of employment. We ask for a 2 month notice period to help provide continuity of education to our students – and we do ask people who resign to work this notice period, for the benefit of our students.

Rated 5 out of 5 stars

Amazing support

Amazing team, helped me get my apprenticeship had been searching for 9 months before them and got one within 6 weeks of being with them.

February 26, 2025
Unprompted review
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Reply from Juniper Training

Thank you so much for sharing your positive experience. We hope your apprenticeship is going well!

Rated 5 out of 5 stars

My positive experience at juniper

My positive experience at juniper training is that all the staff have a friendly approach towards us students and are willing to give us extra support when needed.in my time at juniper training I have a better attendance than I did in the other juniper centre as I'm enjoying learning how to become a roofer.

December 10, 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

Was supported throughout full…

Was supported throughout full traineeship and was offered a job in the end. Brilliant experience and had a tutor who was very supportive and a great person to have a laugh with (jackie)



October 17, 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

Rated 5 out of 5 stars

Amazing

Been the best support nothing more I could ask for, the team are lovely and bring out your potential, thanks again❤️

September 12, 2024
Unprompted review
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Reply from Juniper Training

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Juniper Training. Our team is dedicated to providing the best possible learning experience, and your feedback means the world to us. If you ever need any further support or have any questions, we’re always here to help. Wishing you continued success in your journey!

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