Junk Bunk Reviews 694

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and efficiency, often highlighting how helpful they are during stressful situations. The service is frequently described as excellent, with many appreciating the quick response times and the ease of the removal process, even for challenging items. People also found the pricing to be reasonable and competitive compared to other companies, with many expressing satisfaction with the value received. However, some customers also noted issues with pricing, where the company attempted to increase the agreed-upon price significantly upon arrival, despite clear descriptions and photos provided beforehand. A few other people also felt that communication was misleading, leading to frustration and wasted time when services were not provided as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, politeness, and... See more

Staff

Clients share positive opinions on staff, frequently describing them as polite, friendly, and efficient.... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting reasonable, fair, and... See more

Response time

Customers had positive experiences with response times, with many reporting immediate replies and quick... See more

Product

Consumers find the product offerings to be ambiguous, with some highly recommending the service for removing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to organise. Friendly and accommodating staff. Kristof and Maria are excellent. No stress/problem. Arrived on time. just showed furnitures to remove. No more questions. cleared quickly with smil... See more

Rated 5 out of 5 stars

A team of two who arrived on time and removed our dining room table with four chairs and an arm chair. It took them 15 mins or even less. Very efficient/professional and respectful of our home whic... See more

Rated 5 out of 5 stars

This was the easiest sofa disposal I have ever done. Charming and helpful people on the phone and doing removal. I had been worrying unnecessarily about how they would get the large sofa out. Didn’t k... See more

Rated 5 out of 5 stars

The removal job is excellent! A man and a lady arrived in time as we scheduled and they worked efficiently and carefully without damaging any walls. I would lightly recommend their work if anyone ne... See more


Company details

  1. House Clearance Service

Written by the company

Rubbish Collection Company providing wide range of services such as household waste removal, garden waste collection, building waste removal, office clearance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

694 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not reliable.

Not reliable.

I booked a service with them, but on the day of the appointment they called to push it back to a later time. A while later, they called again to postpone it even further, still assuring me they would arrive that same day.

After that, they stopped providing any updates altogether. In the end, they didn’t show up and rejected to provide the service the day after due to their busyness.

They completely wasted my time and showed no respect for my schedule. I would not recommend them to anyone who values their time, have job commitments and expects basic professionalism.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Rang Junk Bunk as the person I booked…

Rang Junk Bunk as the person I booked let me down the night before. They were excellent. Price was reasonable. Sent email confirming booking. Came the next day, on time, worked really quickly, polite, helpful and moved furniture very carefully. Excellent service. I’m very impressed & will definitely use them again in the future

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Garden project waste collection

I had an old run of four fence panels, posts, scrap wood, garden projects waste and a load of creeping ivy to clear, collection was easy to arrange, ball park quote based on photo, arrived on time, got a call before loading as the load was larger than they had thought, I had anticipated it would be more as my photos did make the load look smaller and was still within budget, team of two who were polite, efficient and quick.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Needed the removal of sofa and armchair…

Needed the removal of sofa and armchair ASAP.
I called them, got a quote within minutes and arranged a next day collection.
Guys were very polite and efficient.
All done and dusted within 10 minutes.
Great service and great price.
Thank you

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quick service, fairly priced

Messaged them via WhatsApp.
Sent photos.
Received quote.
They came to collect within 1.5hrs.
The guys also took a photo so I guess they were checking they were only taking what was quoted for.
Quick, straightforward, fairly priced. Would use them again.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid scammer tactics

Avoid scammer tactics. We sent clear photos and description of a king sized bed. Pretty simple and standard size item. Removers were very friendly, however, as the items were being carried out the door, someone called from the office and demanded a nearly 40% increase from the original quote saying the item was larger than they'd expected. Again, this is a standard king sized bed. We refused as the bed had already been removed from the property and we had already paid in cash. They also turned up 2-3 hours late.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very speedy, efficient service

I contacted junk bunk, they replied immediately, gave me a quote and came to collect within the hour. They were very efficient, speedy and friendly and I will absolutely use again.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from the moment we…

Excellent service from the moment we booked the collection of our broken table to the moment the team arrived and quickly took the table apart without any hassle. Timely arrival and polite staff. Good value for the service we received. Highly recommended

May 19, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing

They were on time, which is always a good thing. Very fast at removing the stuff from my home and very polite. They were amazing, I would call them again.

May 11, 2026
Unprompted review

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