Junk Car MedicsReviews 

376
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

pee-dle and junk car medics, in my opinion, are the worst buyers of salvage cars. THEY WILL MAKE AN OFFER. WHEN YOU ACCEPT THERE OFFER, THEY WILL CANCEL WITH NO EXPLANATION! NOT A GOOD BUSINESS PRACTI... See more

Rated 5 out of 5 stars

Easy transaction. Entered my car info on-line. Received my generous offer for my non-running car. Was contacted after the holiday weekend (offer accepted late Friday). Car was picked up early in quote... See more

Rated 5 out of 5 stars

Junk Car Medics had the best quote for my junk car, I called on Friday they came the Monday after the weekend morning time shift, super quick, paid on the spot, filled the Transfer of Liability form o... See more

Rated 5 out of 5 stars

I found Junk Car Medics online, and I picked them because they had the easiest, most convenient, and fastest turnaround for an online quote. I was able to sell my junker immediately and schedule a pic... See more

Company details

  1. Car Dealer
  2. Junkyard

Written by the company

Junk Car Medics is a U.S. junk car buyer founded in 2016 that pays cash for cars. We provide instant offers, free towing, and guaranteed cash for cars nationwide, with 125,000+ vehicles purchased, $65M+ paid out, an A+ BBB rating, and Automotive Recyclers Association membership.


Contact info

4.1

Great

TrustScore 4 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(376)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

JunkCarMedics were quick to respond

JunkCarMedics were quick to respond, offered the best price, and communicated well regarding the pickup of my car. It was an easy transaction and they paid in cash. Would definitely use again.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great! Fast service, friendly people. My only complaint, I was told the driver would call me 30-60 minutes ahead of pickup. My car was at the shop, so that was going to be perfect. I did not get that call. The driver called when he was there, 45 minutes before my agreed upon window. I'm all for early, but I felt terrible that the driver had to then wait 45 minutes for the shop to open.
That's my only complaint, and only because I felt terrible for the driver. The company itself is fantastic. Will recommend, will use again if ever needed.

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Attitude and not knowing what you are doing

The gentleman that got here seemed a little aggravated when he pulled up. Maybe my car was not parked the way he wanted it to, and the battery was dead so he had to jump it off idk. But once he got the car jumped off he went to crank it and it made a loud popping noise and he didn’t make any effort to move the car while it was cranked he just sat there in it and let it idle. Then it would die again because he didn’t put the cables on to jump it off correctly maybe I don’t know. But he went to crank it up again and when he did the loud popping noise it had made before it made that same noise again like a backfire and I seen fire come from my fuel injectors so I told him it was a fire he turned it off when he turned the car off the fire stopped he then called whoever his bosses and they changed the amount from what they offered me originally saying that my car wouldn’t crank. My car was perfectly fine and crank and he could’ve moved it when he crank it up the first time the battery was not holding a charge. So he obviously didn’t know what the hell he was doing. And they wanted to give me less because of whatever he did under my hood in a BMW the batteries in the trunk first off green and you can jump it off from under the hood but whatever he did under my hood caused my car to make that loud popping noise and almost caught on fire and would have damaged it to where I could not sell it again now I don’t know what’s wrong with it and I was left with a car that was in worse shape than it was before he messed with it. I’ve dealt with them before and it went smoothly perfectly no problems. This gentleman whatever his problem was should not be used by this company. He was unprofessional he showed up in dirty clothes with an attitude. And then try to tell his boss that I misrepresented my vehicle to get my cost lowered which isn’t true at all my vehicle will crank up and run it will not drive I don’t understand how that got miss understood or misrepresented by me whatever he did to my vehicle made it to where it would not crank.
Now I’m stuck with a car that’s gonna need more repairs then before because of this man’s actions. If you get a attitude from the man who or whoever comes out to get your vehicle and he seems like he doesn’t know what he’s doing request somebody else.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

The process was fast, the tow truck driver was friendly and I would definitely recommend them. Awesome job guys, thank you!!!!

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

The whole process of requesting a bid…

The whole process of requesting a bid for my old car, to receiving and offer was very fast and easy. My car was picked up a couple of days later and I received payment on the spot. The whole experience was easy and I was very happy with this service. Will use again if needed, as well as recommend to friends and family.
Thanks!

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Toyota Camry

Felix thank you so much for everything. My transaction was great on my 2002 Toyota. You guys made everything so easy.

Erika W

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Easy and smooth experience

The website as very easy to use and everything felt on the level and trustworthy. The scheduling and pick-up process was smooth and I'm very happy I dealt with this company. Recommended!

August 5, 2022
Unprompted review
Rated 1 out of 5 stars

Received offer of $300

Received offer of $625, when driver came
to inspect he said his boss didn’t want the vehicle anymore and tried to buy it for $300.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Junk Car Medics made it extremely easy…

Junk Car Medics made it extremely easy for us to say goodbye to our Mazda with over 200k miles on her. I went to their site, followed easy instructions and set up a date for pickup. The tow driver was on time and friendly and before we knew it, we had a check in hand and saw that car for the last time. It was a good experience!

August 4, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look