Just Balance Bikes Reviews 199

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Easy to use site and simple selection of products. Ordering was simple and delivery good although next day is only for week days not weekends. Feel shipping costs are a little high when just ordering... See more

Rated 5 out of 5 stars

Purchased for my 3 year old grandson and setting up the bike out of the box very straight forward. Balance bike is sterdy and great first bike, easy for toddler to get on without any problem. Serv... See more

Rated 5 out of 5 stars

After searching the Internet high and low for a balance bike I called up and after a lengthy discussion I felt reassured we’ve picked the right bike for our toddler. Who has only asked for a bike from... See more

Rated 5 out of 5 stars

Found the website whilst searching for Kddimoto bikes and was immediately impressed with the layout and ease of use. On another positive note they were cheaper than others I'd searched. Deli... See more

Company details

  1. Toy Store

Written by the company

We're a small business with our customers at the heart of everything we do, delivering quality bikes and accessories to get the little dudes riding and enjoying two wheels as soon as possible. We only deal with quality manufactures and we personally test each product and leave no bolt unturned! Only when we're sure it's up to the Just Balance Bikes standard do we put them on the website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

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Rated 5 out of 5 stars

Great service

First rate company providing first rate service. Spoke to them on the telephone on three occasions and very happy with the experiences. No hesitation to recommend them ... and their balance bikes are great too!

December 12, 2016
Unprompted review
Rated 5 out of 5 stars

No hassles

Just Balance Bikes were the only retailers I found with the Yedoo Too Too I was after, and so I chose them over ordering a different model from Amazon. It was delivered promptly and I have not had any further communications because I haven't needed to.

They seem like a well-run business, so I'm happy to support them.

December 10, 2016
Unprompted review
Rated 5 out of 5 stars

Good service and helpful staff

The bike is a Christmas present for my granddaughter so we have not assembled it yet and so cannot comment on its quality but I cannot fault Just Balance bikes on their customer service. I needed to delay delivery and they were helpful and efficient. Great customer service!
I also found their advice on how to choose the size of the bike very useful.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Easy, Friendly, Fast, Accurate

I spoke to the company first to get advice on which bike to purchase - they knew their products and the bike arrived in a couple of days. Couldn't have been nicer or easier to deal with. Bike is great quality and exactly what we were hoping for.

December 5, 2016
Unprompted review
Rated 5 out of 5 stars

Balance bike

A very efficient company, bike turned up the next day, built in a couple of minutes and my two year old loves it. Really sturdy bike and well built.

December 1, 2016
Unprompted review
Rated 5 out of 5 stars

Great bike

Great quality bike and accessories, not tried it out yet as it's for Christmas. Quick delivery.

November 29, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Fantastic, friendly service. Ordered before 3pm and delivered the next day. Superb bike, absolutely incredible quality. Couldn't be happier - can't wait to see our little boy's face on Christmas day.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Balance bike

Received in excellent time. I haven't unboxed the bike yet, but it feels lovely and light. I'm sure my daughter will love her Christmas present.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Great company and customer care

Good clear web site, easy to use. The bike arrived next day as promised. I had a small matter to contact customer service with, I received an instant reply and was very happy with the outcome and the way the company dealt with it.

November 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great service, thankyou!

The first axle I ordered was unfortunately lost in the post. As soon as I let just balance bikes know that the goods had t shown up they sent another which arrived the next day. It's what service should be like. Very professional

November 27, 2016
Unprompted review
Rated 5 out of 5 stars

Skullz balance bike

Balance bike arrived in excellent condition . What with free next day delivery too.. took 5 minutes to put together . Our son will love it.

November 26, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent, highly recommend

I was looking for ages at different balance bikes for my son who is 2 in January and when I called just balance bikes they were so helpful in advising me on the difference between the bikes and the best one for my son.
I ordered the Yedoo TooToo on Friday and it arrived on Saturday, well packaged and easy to assemble (most of it is already done). It is a lovelybike and I can't wait for my son to see it.
If you are in doubt just give them a call for advice.

November 22, 2016
Unprompted review
Rated 4 out of 5 stars

Should have been 5 stars

Ordered a balance bike on Wednesday and received it on Thursday. Cannot fault the service from Just Balance Bilkes. The web site is easy to navigate, and they have a good selection of bikes and helmets. I would have rated Just Balance Bikes 5 stars but my order came with a fault/damage. When informed the staff couldn't be more helpful and the issue is in the process of being resolved

November 20, 2016
Unprompted review

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