For the ORDER #JBS1262, the item - WILDCAT K2 PLUS MTB BICYCLE × 1, White / 27.5" has some defects as attached photos, and I would like to return and refund for this, and for the bike seat part, t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered it Friday morning, got delivered Saturday afternoon, bike came in top notch shape, took it down the Halfords for a free bike check and everything was fine passed every section it went over, th... See more
I am extremely chuffed to bits about my bike order that I’ve placed. I purchased a Wildkat k2 white mountain bike from this company. Bought last Friday and delivered on Monday only part was missing fr... See more
Bike will come really fast..but quality is unacceptable..during a first trip front derailleur was broken...tyres was fited in a wrong way...ive been sent a mail to seller but no answer at all..I'm afr... See more
Company details
Written by the company
We are an ecommerce Bike Shop offering wholesale prices on everything from bikes and apparel to parts and tools. We have a 12,000 sq ft warehouse based in Redditch in the UK and offer next working day delivery on most of items. Our e-Bikes and Mountain Bikes are very popular with a wide choice of in stock items to choose from. We are also stockists of the SealSkinz product range.
Contact info
Unit 26 Walkers Road, Manorside Industrial Estate, B98 9HE, Redditch, United Kingdom
- 08008654866
- admin@justbikestuff.co.uk
- justbikestuff.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very bad after 10 minutes broke and I…
Very bad after 10 minutes broke and I emailed them but I never had back really bad

Reply from Justbikestuff
Excellent service and excellent quality…
Excellent service and excellent quality for money

Reply from Justbikestuff
Ordered it Friday morning
Ordered it Friday morning, got delivered Saturday afternoon, bike came in top notch shape, took it down the Halfords for a free bike check and everything was fine passed every section it went over, the ride feels amazing! Definitely worth the money
A great service!
A great service!
An honest, reliable and considerate company, putting people first, before profit.
I would sincerely recommend, and use again.
Mark (Midlands)

Reply from Justbikestuff
Excellent service
Excellent service, good prices , delivery on time from ordering to when arrived, will use again thank you
Thank you not took it out yet
For the ORDER #JBS1262
For the ORDER #JBS1262, the item - WILDCAT K2 PLUS MTB BICYCLE × 1, White / 27.5" has some defects as attached photos, and I would like to return and refund for this, and for the bike seat part, the stick was fall down inside and cannot take out easily as photo.
For the product that is unused and in original packaging as attached photos too.
So may I know what procedures should I do to next for the return & refund?
Thank you so much for the information and help.
Hi my name is Ibrahim Husseini
Hi my name is Ibrahim Husseini. I bought a bicycle from you for three weeks but it has problems
The bike looks nice
The bike looks nice , it is for my daughter , handle bar is not wide enough and the side stand which I received is too big for the bike and not useable . Other than that all looks good .
Bike will come really fast..but quality…
Bike will come really fast..but quality is unacceptable..during a first trip front derailleur was broken...tyres was fited in a wrong way...ive been sent a mail to seller but no answer at all..I'm afraid to use this bike..what will be next...
Great service
Fantastic service
Fantastic service, super fast delivery and friendly, up to date communication the whole way.
Bike was very high quality and will definitely use company again.
Glad I found them online.
I haven't received it
I haven't received it please contact me on 07495 473339 James thompson

Reply from Justbikestuff
Excellent service
Excellent service, fast delivery and bike is amazing. Will certainly use you again.
Excellent product and very fast delivery
I am extremely chuffed to bits about my…
I am extremely chuffed to bits about my bike order that I’ve placed. I purchased a Wildkat k2 white mountain bike from this company. Bought last Friday and delivered on Monday only part was missing from mine was the saddle pole one call to let them know and the next day the saddle pole and a drinks holder / bottle came with. Can’t fault this company at all highly recommended and reasonable priced. Will be placing future purchases again. 😊😊😊😊
Great value , great customer service
Cycle is gorgeous, had a slight problem with the chain snapping after assembly but was happy and impressed with the rapid response and resolution yo the problem . Great customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

