Just Cat Flaps Ltd Reviews 

260
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, highly efficient, and extremely thorough during every single appointment. Some reviewers were happy with the remarkably quick and tidy installation process of the new products, noting that everything was left very clean. People also highlighted the clear communication, fast scheduling, and useful advice provided regarding the various practical choices available. Consumers genuinely appreciate the excellent overall value and seamless coordination from the initial quote all the way to the final setup. Clients note that everything is completed successfully within a short timeframe, ensuring total satisfaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, quick response... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting efficient, friendly, and... See more

Product

Reviewers mention positive feedback about product, expressing high satisfaction with how well the cat flap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom was very professional and gave me good advice to help me tempt my nervous cat to use new cat flap. Friendly and chatty, he has since been back to assemble a cabinet I couldn’t manage myself and be... See more

Company replied

Rated 5 out of 5 stars

Excellent. Really happy with my new cat flap and would highly recommend Just Cat Flaps to anyone thinking of getting one but nervous of installing it themselves. Tom was great, friendly, efficient an... See more

Rated 5 out of 5 stars

Brilliant! From quote, acceptance, and the actual fitting, everything went so smoothly. Ben was very helpful initially, and Tom, who fitted the cat flap was extremely thorough in his approach to h... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Communication with Ben was nothing short of brilliant too. I highly recommend these guys don't look anywhere else.... No really, don't look anywhere else 😊... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Providing a fit for the 21st century cat flap installation service, Just Cat Flaps is your one call solution to finding the right cat flap for any fitting location, within Sussex and into Kent. Offering cat flap fitting services for glazing, walls and doors – call, email or message today for free quotes and advice. After many years, and many 100’s of cat flaps fitted throughout Sussex and into Kent, Just Cat Flaps has built up extensive knowledge and capabilities with all aspects of cat flap fitting, whether that be glazing, walls or doors. Unlike many cat flap fitter services you may find online, Just Cat Flaps is not an emergency glazier offering cat flap fitting, nor are we a national company who will happily send a fitter on a 500 mile round trip to fit a cat flap. We are a small team based in Eastbourne, looking to meet the cat flap needs of our county and into neighbouring counties. We only provide market leading cat flaps from Surepetcare (Sureflap), Pet-Tek, Cat Mate and Pet Safe and know which ones work best for any glazing, wall or door cat flap situation. We’re also able to recommend which will best suit your needs and that of your pets, so please do get in contact to see how we can help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(260)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with Just Cat Flaps

Excellent service from the initial enquiry through to installation. Friendly service and fair pricing. Work was carried out professionally and very pleased. Cat also happy with new found freedom.

October 20, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you for your wonderful review! We’re glad both you and your cat are happy with the new installation. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Micro chip cat flap review

Great communication.
Great timing.
Brilliant service.

October 13, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Dave! We’re thrilled you enjoyed the great communication and service. Your feedback means a lot. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

First class service from Just Cat Flaps …

First class service from Just Cat Flaps from start to finish. Great advice on choice of product, excellent quality of work. Very pleased they kept us updated re the installation date and were extremely reliable. Thank you Ben.

October 11, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Sarah! We’re delighted to hear you appreciated our advice and the quality of the cat flap fitting. Thanks for trusting Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Great service

Great service. Quick, no mess installation.

October 13, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Sarah! We’re so glad you appreciated the quick and neat installation. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

A very good service

A very good service. The cat flap is a great success and has been fitted really well.

October 6, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Heather! We’re glad the cat flap is a success. It’s always a pleasure providing a high-quality fitting. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We’re very pleased with the new cat flap fitted by Ben.

October 2, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Heather! It’s fantastic to hear you’re pleased with your new cat flap. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Fantastic guys good service

Fantastic guys
Fantastic service
Highly recommended 👌 👍 👏 💯 %
Only took a day to teach my cats to go out ,I have mine in glass patio door .

September 22, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you for your lovely review! We're thrilled the patio door cat flap was a success. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Very informative on thw options and the…

Very informative on the options and the person who came to fit the catflap did a great job and was clearly a cat lover too :)

September 22, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Emma! It’s great to know our team’s care and expertise left a good impression. Thanks for trusting Just Cat Flaps Ltd!

Rated 5 out of 5 stars

So impressed with the friendly service

So impressed with the friendly service, and quality of the product. Both gents were friendly, polite and thoroughly professional. The cat flap was surveyed and installed within 10 days, v impressed with everything from start to finish. I would highly recommend

September 22, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Jilly! We’re so glad you’re impressed with the service and product quality. Your recommendation means a lot. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Great service as always

Second time of using JustCatFlaps after moving home. As ever, the service was brilliant and Tom was really friendly. No issue at all with measuring the glass and getting/fitting new panels. Definitely recommend.

September 7, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Joe! It’s always a pleasure assisting repeat customers. We’re glad you’re happy with the fitting process. Thanks for choosing Just Cat Flaps Ltd again!

Rated 5 out of 5 stars

Nice neat tidy job

Nice neat tidy job

August 26, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Nicola! We’re delighted you’re pleased with the neat and tidy fitting. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. No hassle. Cat flat installed quickly and cleanly. Highly recommend.

August 10, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Gina! We’re so glad you found our cat flap installation hassle-free and quick. Your recommendation means a lot. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

The guys at Just Cat Flaps were…

The guys at Just Cat Flaps were brilliant. Great communication, and dealt with order quickly and professionally. They were very well informed and were able to answer questions with ease.

August 18, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Katie! We’re thrilled to hear you appreciated our communication and professionalism during your cat flap installation. Thanks for trusting Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Great communication and customer…

Great communication and customer service. Very tidy, no mess at all. Very friendly, pleasant and polite. Good price too.
Would highly recommend

August 18, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Linda! We’re so happy you were pleased with our tidy and friendly cat flap fitting service. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Good service.

Prompt response. Efficient and friendly service. Good value.

July 31, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Carol! We’re glad you found our cat flap fitter prompt, efficient, and good value. It was a pleasure to assist you.

Rated 5 out of 5 stars

Very quick service

Very quick service, very neat job and no mess was left behind. Would 100% recommend

August 4, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Jules! We’re delighted you’re happy with the neat and quick cat flap installation. Your recommendation means so much to us.

Rated 5 out of 5 stars

Cat flap fitting

Prompt, friendly company. Highly recommended.

August 4, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Simon! We’re pleased to hear you found us prompt and friendly for your cat flap fitting. Highly appreciated!

Rated 5 out of 5 stars

Great service

Great friendly and efficient service.

August 4, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Laura! We’re so glad you found our service efficient and friendly. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Excellent

Excellent. Professional, clean and quick

August 4, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Laura! We’re thrilled to hear you found our cat flap installation professional, clean, and quick. It was our pleasure!

Rated 5 out of 5 stars

Fabulous service

Fabulous service, excellent communication, would highly recommend ‘Just Cat Flaps’.

July 7, 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Linda! We’re delighted you appreciated our communication and service. Your recommendation for Just Cat Flaps Ltd means the world to us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look