Just Clear® - Kingston Reviews 233

TrustScore 5 out of 5

4.9

4 Manorgate Road, KT2 7AL Kingston upon Thames, GB


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Rated 5 out of 5 stars

It would be a 10 stars if I could! A great experience from start to finish . Fantastic communication, very proactive and keeping there process. Was the best price of the 3 quotes I got for a... See more

Company replied

Rated 5 out of 5 stars

Company dismantled and cleared 2x 6x8ft sheds, plus a few contents. Great experience with quoting; all queries answered quickly and in a friendly way. Price seemed fair. Valued their ethical / resp... See more

Company replied

Rated 5 out of 5 stars

Within 5 minutes of contacting Just Clear, Brendan replied and we arranged clearance for two days later Frank and his team arrived punctually and 40 minutes later, the job was done. They we... See more

Company replied

Rated 5 out of 5 stars

The team (Suhaib and George) arrived on time, quickly and efficiently organised and prioritised the exit of all pieces/bags/furniture etc. Solved the puzzle of deconstructing the large sofa, patience... See more

Company replied


Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Garbage Dump Service
  4. Junk Dealer
  5. Salvage Dealer
  6. Waste Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info

  • 4 Manorgate Road, KT2 7AL, Kingston upon Thames, United Kingdom

  • 08453198000

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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Rated 5 out of 5 stars

Just clear answered my enquiry very…

Just clear answered my enquiry very effectively and gave me all the information I needed.

March 22, 2025
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for the kind words. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear - Kingston.

Rated 5 out of 5 stars

Quick response to initial request for…

Quick response to initial request for booking & in subsequent correspondence. Turned up on time on the day to collect furniture, staff very friendly & careful with taking furniture out of house. A very good job, would recommend.

March 17, 2025
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Reply from Just Clear® - Kingston

Thank you so much for the kind words Gill. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear - Kingston.

Rated 5 out of 5 stars

Really efficient and friendly

Really efficient and friendly. It was a major job (probate clearance) but all accomplished in a day and a bit. I must also mention that as part of the quote, they also moved a number of treasured family posesssions up to my new home in the north of England. Again, this was handled very efficiently and in a friendly manner.

March 18, 2025
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much for the kind words Tim. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear - SW London.

Rated 5 out of 5 stars

A top-drawer service

Top marks all round.

Olivia was great - friendly, courteous, & professional. She set it up & made it all very easy, & in a relaxed but thorough way.
George & Sidney were fantastic. Again, very friendly, courteous & professional; you knew immediately that the job was going to be done well, & it was. All cleared in about half an hour, amazing, including some paint tins which I should have sorted but which they very generously took with them anyway. Great stuff.
I was most impressed & think the whole service excellent value. I give Just Clear my fullest recommendation. Thank you.
Richard.

March 17, 2025
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Reply from Just Clear® - Kingston

Thank you so much for the kind words. We are glad to hear all went so well and thank you so much for using our service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent service throughout

Excellent service from the initial contact through final removal. Price quoted was fair and they scheduled promptly. The gents that came round were polite, friendly and professional. Got the job done in a fraction of the time I expected. Superb service. If you've got stuff to get rid of these are the guys to use, thank you!

February 25, 2025
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much Thomas, very much appreciate the kind feedback here. We are here to help.

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish. Very efficient and contractors turned up at time allocated and got job done. Olivia was great to give me a slot on the day I rang.

January 31, 2025
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Reply from Just Clear® - Kingston

Delighted to hear and thank you so much Angela, such a great feedback for our local team. Thank you so much and we wish you our very best. Thank you for using Just Clear.

Rated 5 out of 5 stars

Really good and responsive service in…

Really good and responsive service in Worthing. Richard arrived on time and was really helpful in looking round the house and shopping the job. Kate at head office was very clear and helpful, and Leo and William who cleared my Mum's house today were lovely and a really safe pair of hands. Service made it all so much easier - thank you!

January 31, 2025
Unprompted review
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Reply from Just Clear® - Kingston

Delighted to hear and thank you so much Claire, such a great feedback for our local team. Thank you so much and we wish you our very best. Thank you for using Just Clear.

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

Two very efficient and pleasant operatives, Leonardo and Zach, arrived as scheduled. Plenty of Brazilian music (and Samba moves) as they quickly and thoroughly cleared the property. A cracking team, and a great experience. Highly recommended.

January 15, 2025
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Reply from Just Clear® - Kingston

Thank you so much Nigel, wow what a review for our local team in Kingston. Thank you so much and we wish you our very best for the year ahead.

Rated 5 out of 5 stars

Fantastic experience

Justclear Kingston provided me excellent experience. I’m vey happy buying a Chinese oil painting there. Very organized display all the products in the warehouse. Very patient explaining of the products.

September 6, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much Mr Jiang for writing this kind feedback about our local REUSE warehouse. We are delighted to heart all went so well for you. Wishing you our best for the year ahead and thank you again for using Just Clear.

Rated 5 out of 5 stars

Great service, recommended.

Good communication with Brendan & the office. Collection quickly arranged. Mark worked quickly & efficiently to remove heavy bits & pieces no longer required from the garage. Would recommend and use again.

December 31, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much for this kind feedback Nicki. We are so glad to hear all went so well with our local team in Kingston.

Rated 5 out of 5 stars

A great team all round.

Very helpful customer service - fluid communication and adaptability, and the guys turned up on time, worked hard, and did a great job clearing my loft, taking great care. Couldn't have asked for more.

December 19, 2024
Unprompted review
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Reply from Just Clear® - Kingston

🎉 A Huge Thank You! 🎉

We are so grateful for the incredible 5-star review from one of our wonderful clients! Your kind words mean the world to us and motivate our team to keep delivering exceptional service every single day. 💚

As the holiday season approaches, we want to take this opportunity to wish you and your loved ones a joyful and peaceful time. Thank you for choosing Just Clear as your trusted clearance partner—we're so happy to be part of your journey.

Happy Holidays and here’s to a fantastic New Year! 🎄✨

Rated 5 out of 5 stars

House clearance due to moving!!

So pleased with the service Just clear provided. From Kate in the office who was very helpful and George K and Giannis who were hardworking, reliable and friendly, our clearance due to our move went well. We had more stuff on the day then we realised and they made sure we were able to get everything in the van and doing an extra trip, they were so helpful. We will definitely be using Just clear in the future.

November 8, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you Lisa, very much appreciate your kind words about our team and so glad all went so well for you on the day. Wish you our best and thank you for using Just Clear!

Rated 5 out of 5 stars

Great Team, very pleased.

I wanted to say how professional, swift and kept all noise to a minimum which was helpful as we are a working office.
I would recommend Leonardo and Sid for any future jobs we have here at the FBU they a great team.
thank you

October 18, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much for this super kind feedback!

Rated 4 out of 5 stars

Fabulous service from Jack and Leo

Fabulous service from Jack and Leo. The only reason this isn't a 5 star review is because I don't like paying for services in advance and by bank transfer. But even that was very easy.

October 8, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Jack and Leo provided you with fabulous service. We understand your preference regarding payment methods, and we’ll definitely take your feedback into consideration as we continuously work to improve our customer experience.

We're glad to know that the process was still easy for you, and we hope we can earn that extra star next time. Thanks again for choosing Just Clear! 😊

Rated 5 out of 5 stars

House Clearance Tolworth

From first communication to the actual job Just Clear were professional, their quote was very reasonable.

George and William who carried out the job were very kind and showed great empathy. The checked with us about anything they weren’t sure of. They made the whole experience so much easier by their caring attitude. I would highly recommend Just Clear to anyone who has the need to do a house clearance as i know they will be treated with respect and kindness.

October 1, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much Diane, we are delighted to hear this and thank you for taking the time to rate us here.

Rated 5 out of 5 stars

Efficient, courteous and hard-working

After searching on Trustpilot for a reputable House Clearance company, we came across Just Clear. From our very first contact with Kate in the office, we were reassured by their speedy and efficient communication and professional manner.
Kate arranged a visit prior to the work required to ensure that their initial quote from photographs was accurate, and considering the huge amount of work involved, we found that quote to be very reasonable. In addition, they accommodated our request to pay a 50% deposit with the remainder on completion and ensured that this was a simple process with the minimum of fuss.
On the day, the team of two men Frankie and Danny kept in touch with us at all times and could not have worked harder, despite the weather being horrendous. They completely cleared and emptied a two bedroom 2nd floor flat and battled five flights of stairs and the rain to make sure the job was completed on time. They were friendly, polite and never complained once which was hugely appreciated by us. They also made sure we were completely happy with the job after they had finished.
It is never easy organising the clearance of a property, especially after the death of a loved one. However, we would highly recommend Just Clear and will certainly be using their services again. A special shoutout particularly to Danny and Frankie, but thank you to Kate and all the team at Just Clear for an amazing job.

September 30, 2024
Unprompted review
Just Clear® - Kingston logo

Reply from Just Clear® - Kingston

Thank you so much for your kind and thoughtful review. We’re really pleased that our team was able to make the process as smooth and stress-free as possible, especially during such a difficult time.

Kate, Danny, and Frankie will be thrilled to hear your feedback, and it’s wonderful to know their professionalism and hard work made a positive impact. We always aim to provide a supportive and efficient service, and it's great to see that reflected in your experience.

Thank you for trusting us with this important task, and we look forward to assisting you again in the future.

Take care.

Rated 5 out of 5 stars

A pleasure to deal with

Danny and William were friendly, helpful, careful and efficient. In short, they were a pleasure to deal with. They made sure that I okayed everything that was going out, and left the area tidy. I would not hesitate to recommend them. The lady I booked the job with was also very friendly and helpful. Good vibes all round.

September 19, 2024
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Reply from Just Clear® - Kingston

Thank you so much for this kind review, we wish you our best!

Rated 5 out of 5 stars

George K & Will were amazing

George K & Will were amazing! After torturous journeys through central London to get to our house, they were always friendly and enthusiastic to get on with the job.

They moved an enormous amount of material in a short space of time ... it would have taken my 10 times as long so they really are worth the expense to bring in.

Great guys, very good at their job, highly recommended!

September 25, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much Kenny, very much appreciate your feedback and we are glad to hear all went so well for you.

Rated 5 out of 5 stars

Friendly staff

Friendly staff , that are quick and efficient with removals and quotes. They offer great prices for the Kingston area. Would recommend if you need any assistance with removals.

September 20, 2024
Unprompted review
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Reply from Just Clear® - Kingston

Thank you so much Sharon, very much appreciate the kind feedback and glad to hear all went well for you.
Regards
Team Just Clear

Rated 5 out of 5 stars

Perfect!

Brilliant service from admin to execution, carried out with care and attention. Couldn’t fault it. Thank you.

September 11, 2024
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Reply from Just Clear® - Kingston

Thank you so much for this kind word / feedback. We really appreciate your feedback and glad to hear all went so well for you.

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