JustCover Travel Insurance Reviews 

5,846
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,750 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the overall quality and reliable protection provided during their travels. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding travelers through policy selections and custom quotes. Many people also highlight the extremely smooth, fast, and straightforward website navigation that makes purchasing travel insurance completely hassle-free and efficient. Though some customers reported difficulties with communication systems, higher renewal prices, or unexpected quote discrepancies between online forms and direct follow-ups, these specific challenges were noted by a small group of travelers.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, professional, and easy to talk to.... See more

User experience

Consumers find user experience to be positive, highlighting an easy to navigate website and quick application... See more

Customer service

Customers report positive experiences with customer service, noting that support agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick, efficient, and very straightforward... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more

Company replied

Rated 5 out of 5 stars

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more

Company replied

Rated 5 out of 5 stars

In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more

Company replied

Rated 5 out of 5 stars

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,846)

2,544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was so easy

August 27, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon John,

Thank you for taking the time to provide feedback. I am pleased to that it was easy to purchase your policy.

We appreciate you for choosing JustCover, and hope that you have a great time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

I found the website to be very clear

I found the website to be very clear, and user friendly to book my travel insurance.
Although I didn't need it on this occasion, there was a contact number in case of queries, which was certainly most welcome and often not available on websites.
(Hopefully, I won't have to review the actual insurance service itself)!! However, all good so far.

August 25, 2026
Rated 5 out of 5 stars

I had issues with renewing my travel…

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issues were dealt with and I'm very happy with my policy. Thank you so much Just Cover and Kateln.

August 27, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Terry,

Thank you for taking the time to provide feedback. I am pleased to see that Katelyn was helpful, patient and kind. It's great to see that she handled the call efficiently, but at a pace which suited you.

We appreciate you for choosing JustCover again, and hope that you have an amazing time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

Very easy 2 understand the rules n…

Very easy 2 understand the rules n terms of travel insurance
Brian was very helpful and made it easy 2 renew my policy

August 27, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Clare,

Thank you for taking the time to provide feedback. I am pleased to see that Brian was very helpful and made it easy to renew your policy. It's great that it was easy to understand the terms of your policy.

We appreciate you for choosing JustCover, and hope you have a wonderful time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

So quick and easy to set up travel…

So quick and easy to set up travel insurance cheaper than other quotes

August 27, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon John,

Thank you for taking the time to provide feedback. I am pleased to see that it was quick and easy to set up your policy, and that the price was competitive.

We appreciate you for choosing JustCover, and hope you have a fantastic time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

Easy to deal with and good quote

Easy to deal with and good quote. Could easily apply medical conditions with out having to call someone, though the options was available to talk to someone.

August 26, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Ms. Treacy,

Thank you for taking the time to provide feedback. It's great to see that you were able to easily obtain your quote, and apply your medical declarations without needing to call, but the option was still there.

We appreciate you for choosing JustCover, and hope that you enjoy your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon,

Thank you for taking the time to provide feedback. I'm pleased to see that purchasing your policy was easy to follow and complete.

We appreciate you for choosing JustCover, and hope that you enjoy your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

Amazing help and kindness while…

Amazing help and kindness while renewing my policy’s. Such efficient staff…thanks you.

August 26, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Anne,

Thank you for taking the time to provide feedback. I'm happy to see the agent you spoke with helped renew your policy efficiently and with kindness.

We appreciate you for choosing JustCover again, and hope that you have a lovely time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

My experience with Anna at JustCover Travel was wonderful

My experience with JustCover Travel Insurance was wonderful. I spoke with Anna and she was so professional, knowledgeable, efficient and friendly. I was confident that I was in great hands and I want to thank her so much for all her help.

August 26, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Ms. Ronayne,

Thank you for taking the time to provide feedback. I am pleased to see you've had a wonderful experience with Anna, who was professional, knowledgeable, efficient and friendly.

We appreciate you for choosing JustCover, and hope that you have a fantastic time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

Just had a phone call with Jordan from…

Just had a phone call with Jordan from just cover very polite and all my questions were answered and explained all different options clearly Highly recommend

August 26, 2026
Unprompted review
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Drew,

Thank you for taking the time to provide feedback. I am happy to see that Jordan was polite and answered all your questions clearly.

We appreciate you for choosing JustCover, and hope that you have a great time on your travels.

Kind regards,

Gareth

Rated 5 out of 5 stars

Great company to deal with always there…

Great company to deal with always there to help and send you a reminder when your policy is due for renewal

August 26, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good afternoon Dorothy,

Thank you for taking the time to provide feedback. I am pleased to see that you've had a positive experience with us and that you received a renewal reminder for your policy.

We appreciate you for choosing JustCover again, and hope that you have a great time on your travels.

Kind regards,

Gareth

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