JustCover Travel Insurance Reviews 

5,845
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,750 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the overall quality and reliable protection provided during their travels. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding travelers through policy selections and custom quotes. Many people also highlight the extremely smooth, fast, and straightforward website navigation that makes purchasing travel insurance completely hassle-free and efficient. Though some customers reported difficulties with communication systems, higher renewal prices, or unexpected quote discrepancies between online forms and direct follow-ups, these specific challenges were noted by a small group of travelers.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, professional, and easy to talk to.... See more

User experience

Consumers find user experience to be positive, highlighting an easy to navigate website and quick application... See more

Customer service

Customers report positive experiences with customer service, noting that support agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick, efficient, and very straightforward... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more

Company replied

Rated 5 out of 5 stars

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more

Company replied

Rated 5 out of 5 stars

In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more

Company replied

Rated 5 out of 5 stars

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(5,845)

2,544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff we very good and helped me…

The staff we very good and helped me understand everything I think her name was samantha. But all the staff we friendly and helpful

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Ruth,

Thank you for your lovely 5-star review. We're really pleased to hear that our staff were friendly, helpful and took the time to make sure you understood everything. We'll be sure to share your kind feedback with the team.

Kind regards,
Naish

Rated 5 out of 5 stars

Very helpful and friendly service and…

Very helpful and friendly service and got me the same cover for a much better price

August 24, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Marie,

Thank you for your lovely 5-star review. We're really pleased to hear you received such helpful and friendly service and were happy to find the same level of cover with a more competitive premium. We really appreciate you taking the time to share your experience.

Kind regards,
Naish

Rated 5 out of 5 stars

Fast efficient no hassle

Fast efficient no hassle

August 24, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Helen,

Thank you for your 5-star review. We're pleased to hear you found the service fast, efficient and hassle-free. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Easy process to apply online. Good for older people

Used Just Cover in May and June and found it gave peace of mind. Thankfully didn’t need it. Now bought a new policy for a city break and good value. No problem for us in our 70s with minor health issues to get accepted. Just declare everything and hope you won’t need it!

August 24, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Catherine,

Thank you for your lovely 5-star review. We're really pleased to hear that Just Cover has given you peace of mind and that you found your new policy to offer good value for your city break. It's also great to know you found the process straightforward when declaring your medical conditions.

We hope you have a wonderful trip.
Kind regards,
Naish

Rated 5 out of 5 stars

very helpful staff.

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning,

Thank you for your 5-star review. We're really pleased to hear you found our staff very helpful. We appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Easy to use website

Easy to use website, plus clear cover options availablr

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Elizabeth,

Thank you for your 5-star review. We're pleased to hear you found our website easy to use and the cover options clear and straightforward. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

I'm very happy with JustCover because…

I'm very happy with JustCover because it suits my needs. It is easy to deal with, efficient and gives me peace of mind while travelling. It is also very good value compared to other travel insurance.

August 22, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Grace,

Thank you for your lovely 5-star review. We're really pleased to hear that Just Cover suits your needs and that you find us easy and efficient to deal with. It's great to know your cover gives you peace of mind while travelling and that you're happy with the value it provides.

We hope you have a fantastic trip!

Kind regards,
Naish

Rated 5 out of 5 stars

Ariana has a lovely manner on the phone…

Ariana has a lovely manner on the phone and very helpful at explaining the policy. A young man spoke to me a while ago also as l had a question and was very polite and helpful

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Evelyn,

Thank you for your lovely 5-star review. We're really pleased to hear that Ariana was so friendly and helpful, and took the time to explain your policy clearly. It's also great to hear that another member of the team was polite and helpful when you had a question previously. We'll be sure to pass your kind feedback on to the team.

Kind regards,
Naish

Rated 5 out of 5 stars

Price and speed of service

Price and speed of service

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Thomas,

Thank you for your 5-star review. We're pleased to hear you were happy with the speed of our service and found your premium competitive. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Great fast service.

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Joanna,

Thank you for your 5-star review. We're really pleased to hear you received great and fast service. We appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Seeking Travel Insurance

My Experience in obtaining travel insurance was hassle free.
I found the receptionist had information to hand, was enthusiastic and listened to my questions. Mia was able to answer all my queries and explained each step as we-went along

August 28, 2026
Rated 5 out of 5 stars

I spoke first with Cloe who gave me a…

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful and gave me a quote for an annual policy for myself and my husband. I will definitely be back in the new year to avail if the offer.

August 28, 2026
Rated 4 out of 5 stars

Application process and getting quote…

Application process and getting quote ,terms of Cover all easy to check and understand ,As a Senior Citizen I appreciate the simplicity of this service ,and with health Complications also ,I think it was value for Money.

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Teresa,

Thank you for your 4-star review. We're really pleased to hear you found the application and quote process straightforward, with the terms of cover easy to check and understand. It's especially good to know that you appreciated the simplicity of the service and felt you received good value for your circumstances.

We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Helpful.

The lady i spoke to on the phone explained everything very clearly and was very nice. I then had to email customer service with a query and they replied promptly and professionally.

August 27, 2026

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