JustCover Travel Insurance Reviews 

5,844
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,750 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the overall quality and reliable protection provided during their travels. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding travelers through policy selections and custom quotes. Many people also highlight the extremely smooth, fast, and straightforward website navigation that makes purchasing travel insurance completely hassle-free and efficient. Though some customers reported difficulties with communication systems, higher renewal prices, or unexpected quote discrepancies between online forms and direct follow-ups, these specific challenges were noted by a small group of travelers.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, professional, and easy to talk to.... See more

User experience

Consumers find user experience to be positive, highlighting an easy to navigate website and quick application... See more

Customer service

Customers report positive experiences with customer service, noting that support agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick, efficient, and very straightforward... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more

Company replied

Rated 5 out of 5 stars

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more

Company replied

Rated 5 out of 5 stars

In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more

Company replied

Rated 5 out of 5 stars

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(5,844)

2,544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate website

The website was very easy to navigate. I rang Just Cover to make sure I had everything correct. I spoke with Sandy who went through everything with me. I was very happy with the quote and would recommend Just Cover 👍

August 26, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Catherine,

Thank you for your lovely 5-star review. We're really pleased to hear you found the website easy to navigate and that Sandy was able to go through everything with you and make sure you had everything correct. It's great to know you were happy with your premium and would recommend Just Cover. We'll be sure to pass your kind feedback on to Sandy.

Kind regards,
Naish

Rated 5 out of 5 stars
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Andrene,

Thank you for your 5-star review. We're pleased to hear you found the whole process easy to follow. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with

August 30, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning James,

Thank you for your 5-star review. We're really pleased to hear you found us very good to deal with. We appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Very quick and easy good price

Very quick and easy good price

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Tina,

Thank you for your 5-star review. We're pleased to hear you found the process quick and easy, and that you were happy with your premium. We really appreciate your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Tajana,

Thank you for your 5-star review. We're really pleased to hear that you're very satisfied with your cover. We appreciate you taking the time to share your feedback with us.

Kind regards,
Naish

Rated 4 out of 5 stars

Fast book

Fast booking

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Silviya,

Thank you for your 4-star review. We're pleased to hear you found the booking process fast and straightforward. We really appreciate you taking the time to share your feedback with us.

Kind regards,
Naish

Rated 5 out of 5 stars

Was answered by very helpful guy called…

Was answered by very helpful guy called Joe[Joseph]. He explained cover in detail.

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Mary,

Thank you for your 5-star review. We're really pleased to hear that Joseph was so helpful and took the time to explain your cover in detail. We'll be sure to pass your kind feedback on to him.

Kind regards,
Naish

Rated 5 out of 5 stars

Staff member I dealt with was super &…

Staff member I dealt with was super & very informative

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Breda,

Thank you for your 5-star review. We're really pleased to hear that the staff member you spoke with was so helpful and informative. We appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

It was very clear and easy to do.

It was very clear and easy to do.

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Hawkins,

Thank you for your 5-star review. We're pleased to hear you found the process clear and easy to complete. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Was looking for travel insurance at a…

Was looking for travel insurance at a competitive rate. Just Cover ticked all the right boxes. Competitive price and just the cover I needed for my trip.

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Derek,

Thank you for your 5-star review. We're really pleased to hear that Just Cover ticked all the right boxes for you and that you were happy with your premium and the cover provided. It's great to know you found the cover suited your trip.

Kind regards,
Naish

Rated 5 out of 5 stars

Natasha was very helpful and deserves a…

Natasha was very helpful and deserves a pay rise

August 29, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Dessie,

Thank you for your lovely 5-star review. We're delighted to hear that Natasha was so helpful and made such a positive impression. We'll be sure to pass your kind feedback on to her.

Kind regards,
Naish

Rated 5 out of 5 stars

Easy process

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Angela,

Thank you for your 5-star review. We're pleased to hear you found the process easy and straightforward. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Fekix was helpful and friendly

Fekix was helpful and friendly

August 29, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning,

Thank you for your 5-star review. We're really pleased to hear that Felix was helpful and friendly during your experience. We'll be sure to pass your kind feedback on to him.

Kind regards,
Naish

Rated 4 out of 5 stars

Nice easy website form & quick…

Nice easy website form & quick experience. Everything clear and easy to follow. However, would be great for renewals if it automatically self populated with policy number and personal details, and duplicated information (date of birth x 2) removed. Also make clear exactly what date renewal should start from on renewal request (not clear if end date is date to start or next day).

August 29, 2026
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Reply from JustCover Travel Insurance

Good morning Timothy,

Thank you for your 4-star review. We're pleased to hear you found the website easy to use and the booking process quick and clear.

If you've opted into automatic renewal, you won't need to repeat your policy details when your policy renews, and you can cancel your renewal at any time.

Kind regards,
Naish

Rated 5 out of 5 stars

The service was quick and efficient.

The service was quick and efficient.
My insurance was automatically renewed which I didn't expect. However, since I am happy with the cover offered, it made the procedure very easy

August 25, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Sally,

Thank you for your 5-star review. We're pleased to hear you found the service quick and efficient and that you're happy with the cover provided. If you've opted into automatic renewal, you don't need to repeat your policy details each year, and you can cancel the renewal at any time if you no longer require the cover.

Kind regards,
Naish

Rated 4 out of 5 stars

Product choice and competitive pricing

Product choice and competitive pricing

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning,

Thank you for your 4-star review. We're pleased to hear you were happy with the choice of cover available and found our premiums competitive. We really appreciate you taking the time to share your feedback with us.

Kind regards,
Naish

Rated 5 out of 5 stars

Staff were very helpful price was…

Staff were very helpful price was great 👍 sorry I dont remember the girls name that done my insurance but I know there are two girls in your office with the first name the girl that done mine was really helpful 😊

August 19, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Rosaleen,

Thank you for your lovely 5-star review. We're really pleased to hear that our staff were so helpful and that you were happy with your premium. Even though you can't remember her name, we'll make sure your kind feedback is shared with the team so hopefully the right colleague gets the recognition she deserves.

Kind regards,
Naish

Rated 5 out of 5 stars

Easy site to follow 👌

Easy site to follow 👌

August 24, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Geraldine,

Thank you for your 5-star review. We're pleased to hear you found our website easy to follow and navigate. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

Easy process very competitive rates

Easy process very competitive rates

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Paul,

Thank you for your 5-star review. We're pleased to hear you found the process easy and were happy with your premium. We really appreciate you taking the time to share your feedback.

Kind regards,
Naish

Rated 5 out of 5 stars

The staff we very good and helped me…

The staff we very good and helped me understand everything I think her name was samantha. But all the staff we friendly and helpful

August 28, 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Ruth,

Thank you for your lovely 5-star review. We're really pleased to hear that our staff were friendly, helpful and took the time to make sure you understood everything. We'll be sure to share your kind feedback with the team.

Kind regards,
Naish

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