Vile company JUST CHEAT EVEN WHEN YOU SEND THEM THE ORDER RECEIPT OF THE BAG WITH PICTURES NOT EVEN MY ORDER THAT ARRIVED! HOW MANY TIMES AND THEN THEY BLAME MACDONALDS WELL THEY ARE JUST AS BAD WTF H... See more
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Beware! Scammers! After ordering the food I kept waiting for an hour after which the restaurant marked the order as delivered. After calling them they convinced me that I just need to wai... See more
There are so many things on so many levels wrong with this company both internally and out front that I am utterly dumbfounded how it is made possible for them to operate here in Spain. Time will tell... See more
Complaint Regarding Unsatisfactory Food… Complaint Regarding Unsatisfactory Food Delivery Morning, Summary of Issue I am writing to express my dissatisfaction with the meal delivered... See more
Order not arrived
I have ordered two hamburgers on the app, It said it was delivered but I didn’t receive it. We waited two hours and we tried to call but they said it was up to the restaurant. Never again
January 5, 2024
Unprompted review
Get delivered cold food after spending…
Get delivered cold food after spending £25 plus.
Delete the app.
These people don’t care about your food or order.
November 18, 2023
Unprompted review
Total disaster
Total disaster. Still waiting for a demand I made nearly 2 hours ago.
May 19, 2023
Unprompted review
I ordered from TFC elda
I ordered from TFC elda. There was no hint of any issues. I waited two hours. Nothing arrived. I called them they told me they don’t deliver to my area ?? They marked the delivery as delivered at 22:25 and proceeded to charge me. I contacted just eat. That was hard enough. I used chat and other methods it was late at night so I gave up. The restaurant didn’t answer after that. I had to go away for work and followed up with just eat when I got back to be told they had not address things within 48 hours and since then no one has helped. I paid 25 euros and have nothing to show for it. My contract is with just eat and they should have helped reclaim the money. They don’t look after their clients at all
October 26, 2022
Unprompted review
Food spilled all over the floor
Food spilled all over the floor
Food was delivered spilled all over the floor in front of our building, the driver even admitted it was his fault and we would get our money back, but customer service is refusing to pay a refund because their system apparently does not allow for it. Ridiculous.
December 1, 2022
Unprompted review
Better than Deliveroo, but just
With Just eat I find the interface annoying and it's hard to find the things I want. For example, I want great vegetarian and vegan options (main dishes) with meat options (for friends).
What I don't like is that imagery used by restaurants is 'stock' photography not what the food looks like. Introducing UGC would help balance this especially when pizzas on Google are NAP but on Google Maps they're Sicilian, New York, Montanara etc and often mas frozen and reheated and dressed.
The customer service by others I didn't have the same experience but I wasn't complaining.
September 16, 2021
Unprompted review
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