Just Fab? Just unbelievable Frustrating!! Delivery is never free due to "system problems "... Trying to place an order without " extra charges" ...impossible ... Worst web ever. Items priced highly,... See more
Company replied
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See what reviewers are saying
The prices were so good for the VIP members and I have bought my dreams shoes. It's also true that the page sometimes works slow and that stress me a little bit, otherwise I'm waiting the shos to arri... See more
Company replied
I have contacted the company by all Methods and they do not answer or process the cancellation request. I have tried phone and they say email, the email says phone, on another review they in... See more
Company replied
I am super unhappy with the way JustFab handles their subscriptions and their contact support team. I’ve have been charged every month for who knows how long and I’ve been trying to cancel for the lon... See more
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Company details
About JustFab España
Written by the company
JustFab es una página web de venta de zapatos y artículos de moda para mujeres, de calidad y diseño a un precio increíble.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
El sistema de subscripción VIP ofrece a sus socias el mejor precio, promociones exclusivas, nuevas colecciones cada mes para estar a la última, y mucho más, sin ninguna obligación de compra.
Contact info
Avenida Diagonal 611, planta 7, 08028, Barcelona, Spain
- support@justfab.es
- justfab.es
1.8
Poor
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JustFab España
Dear Natalia:
Thank you for rating.
We invite you to stay with us and enjoy the new promotions.
Best,
Caren JF ES.
Reply from JustFab España
Estimada Leyla:
Gracias por su valoración.
Nos alegra oír clientes satisfechos.
Estamos a su disposición.
Atentamente,
Caren JF ES.
Scammers
Scammers
I have jump the month and the money is robbed of my bank indicating the jump isn't received !!!
January 8, 2022
Reply from JustFab España
Dear Esther,
Thank you for your message. Please, if you have this problem, you can contact us to check your account and to see what is happening. If you need some help you can always contact us.
Best regards,
Dani Just Fab
Very bad customer support/scammer
I’m trying to call and even chat to cancel my subscription.. but nothing replied or answer my call. Now they get me 39€ that I’m never gonna use. What kind of customer support do you have.? You are such a scammer who get people money. Give it back to me..
Edit for reply: You replied that i can contact you.??? Wow do you understand what i wrote? No one assisted me on chat always lag and the last time i call, it was Saturday, a girl answer it, ask about my details then she end the call.. scammer! Bring back my money😡
January 8, 2022
Unprompted review
Reply from JustFab España
Dear client,
Many clients reach our daily for any kind of customer support issues, which we successfully provide. In case chat doesn't work for you, there is email, phone and social media direct messages.
I hope it gets solved very fast.
Kind regards
Daniela, JustFab ES
Reply from JustFab España
Hello Consuelo:
Thank you for the review. We're happy that you love it. Keep making orders on the page to obtain more benefits.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Hello Karina:
Thank you for the review. We're very happy that you find the page amazing and the articles comfortable. Feel free to make another order on the page to take advantage of the your benefits.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Hello Sara:
Thank you for the review and for making an order on the page. We're glad that you loved it. Take a look at the page now, we have a lot of new promotions and discounts.
Best regards,
Alex, JustFab ES
So beautiful
December 26, 2021
Reply from JustFab España
Estimada Isabel:
Agradecemos mucho su valoración y nos alegra saber que el uso de la página haya resultado fácil. Esperamos oír su opinión una vez reciba sus nuevos productos.
Si surge alguna consulta, recuerde que siempre puede contactar con nuestro servicio de Atención al Cliente al 931 84 58 77.
Atentamente,
Daniela, JustFab ES Team
It's an easy method for buying whatever…
It's an easy method for buying whatever I want.
Es un metodo facil y seguro para comprar lo que me gusta
December 18, 2021
Reply from JustFab España
Estimada Juliana:
Gracias por su valoración.
Nos alegra saber que le gusta comprar en nuestra página.
Atentamente,
Caren JF ES.
Reply from JustFab España
Estimada Vicky:
Gracias por sus lindas palabras.
Nos alegra oírlo.
Atentamente,
Caren JF ES.
Reply from JustFab España
Dear Ángela,
Thank you for your message. I am happy to see that you are satisfied with the prices and our items Hope that you can enjoy in your new purchases.
Best regards,
Dani, Just Fab
DO NOT ORDER FROM JUST FAB
DO NOT ORDER FROM JUST FAB TERRIBLE TRY TO PULL YOU IN WITH SHOES OR BOOTS FOR 10 EUROS THEN THEY CANCELLED MY ORDER AND TOOK THE PAYMENT, NO WERE TO MAKE CONTACT. !!!!!!
December 12, 2021
Unprompted review
Reply from JustFab España
Hello Lin:
Thank you for the review. I am really sorry that you consider it this way. Sometimes when the article is out of stock, the order can be cancelled, but the refund is always made correctly. When the order is cancelled, the warehouse issues refund as soon as possible. If you wish to check you order, feel free to contact the customer service any time. We can check the order with you and explain everything.
Best regards,
Alex, JustFab ES
Is very wonderful 😍😍.
December 11, 2021
Reply from JustFab España
Estimada Nieves:
Gracias por dedicar su tiempo para escribirnos el comentario.
Nos hace muy felices la satisfacción de nuestros clientes.
Atentamente,
Caren JF ES.
Reply from JustFab España
Dear Guoda,
Thanks for your message and for your support. It will be great to be part of your purchase again. Hope that you can enjoy with us.
Best regards,
Dani Just Fab
I can’t track my order and it’s driving…
I can’t track my order and it’s driving me crazy
December 8, 2021
Unprompted review
Reply from JustFab España
Estimada MOh:
En todo caso gracias por su valoración.
Siempre nos puede contactar para ayudarle con cada duda o consulta que tiene.
Atentamente,
Caren JF ES.
I have explained my problems and they…
I have explained my problems and they answered me inmediately. They gave me a solution. They are very and good profesionals.
December 7, 2021
Unprompted review
Reply from JustFab España
Hello Monica:
Thank you for the review! We´re happy that everything was perfect. Feel free to contact us, we´ll be glad to help you.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Hello Nancy:
Thank you for the review! We´re glad that everything was perfect. Keep making orders on the page.
Best regards,
Alex, JustFab ES
Reply from JustFab España
Hello Amanda:
Thank you for the review! It is a pleasure to have you as a client. The order with the email confirmation will be sent when the order gets out of the warehouse, do not worry. If you wish to check the order status, feel free to contact us by chat, email, phone or social media; we will be glad to help you.
Best regards,
Alex, JustFab ES
The worst experience
The worst experience. I changed my boots and even after to wait one month, they sall my boots and cancelled my change. I couldn't to have my boots.
November 26, 2021
Reply from JustFab España
Dear Silvia,
We are sorry to hear you had a bad experience. We will contact you to see if there is some solution.
Best regards
Daniela, JustFab ES
All discounts are incredible!!
November 24, 2021
Reply from JustFab España
Estimada Ma:
Gracias por su valoración y sus palabras.
Nos alegra mucho que le gustan ofertas en nuestra página.
Siga con nosotros para disfrutar en nuevas cosas que preparamos.
Atentamente,
Caren JF ES.
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