I paid for a four week plan to find that once you get into the app you have only paid for access to look around. You answer another bunch of questions and then should pay another bigger amount to get... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was charged £49.79 for two separate plans (ByeByeBelly and Home Pilates) despite only intending to try a trial version. I reached out to cancel and request a refund within 24 hours of the charge... See more
Selected couch/bed based exercise as I am very unfit at present. All the exercises require a yoga mat or standing. There are no modifications for any of the exercises, most of which are not beginner-l... See more
Loving this app, great for building confidence & getting started with exercise again. Yes, paid the annual subscription but feel it's good value. After several life hiccups have allowed myself to beco... See more
Company details
Written by the company
JustFit: Lazy Workout is a fitness application designed to make exercise more accessible and convenient for individuals with busy lifestyles. It offers personalized workout plans and quick, easy exercises that can be integrated into daily routines. 🏋️ Features: - Personalized Workout Plans based on individual fitness levels and goals. - Diverse exercises targeting different muscle groups. - Progress Tracking Tool to monitor performance and achievements. - Customizable Workout Plans to suit individual preferences. - JustFit App syncs with fitness tracking wearables. - Offline Access is possible. You can workout anytime, anywhere, without internet dependency. - JustFit connects you with other users for motivation and accountability. - Nutritional guidance and meal planning for holistic health support. 🍏 Benefits: - Fits into busy schedules with quick, efficient workouts. - Encourages consistency with progress tracking and community support. - Adaptable to various fitness levels and environments. - Promotes overall well-being through regular exercise and nutrition. - Affordable alternative to traditional gym memberships. 📧 Feedback Center: https://justfitweb.zendesk.com/
Contact info
9 Straits View, West Tower, Marina One, 018937, Singapore, Singapore
- service_web@support.justfit.app
- justfit.app
Just fit says to have a free trial of 7…
Just fit says to have a free trial of 7 days, but after I clicked to give it a trial, the money was taken by the bank.
That is not the agreement what just fit promise. This is a trap and I ask you nicely to refund my money!
May 22, 2024
Unprompted review
Reply from Justfit
Hi Chant, we would like to sincerely apologize for what has happened. We understand how frustrating and upsetting the situation has been.
With regards to refund, could you please submit a support request to us here https://justfitweb.zendesk.com/hc/en-us/requests/new?
You may also include any screenshots that you have in your request. Our support team will assist you as soon as possible.
Regards,
JustFit Team
I downloaded for the free 7 days and…
I downloaded for the free 7 days and then you take the money saying it won’t be taken and when I cancel and delete as I don’t want it, in a few hours from downloading you won’t refund!! Disgusting! Do not be fooled by this company! You also get redirected when you look at the menus to another app, where you get a ‘free’ week and no money will be taken and won’t refund!!!! I will be posting on Trustpilot, twitte and instagram to warn people of your shoddy business and disgusting tactics saying you won’t take money now so you have time to decide if you want it and then you take the money and won’t refund!
May 20, 2024
Unprompted review
Reply from Justfit
Hi Heather, thank you for sharing this with us. We would like to apologize for the bad experience that you had.
Could you please submit a support request to us at: https://justfitweb.zendesk.com/hc/en-us/requests/new?
You may also attach any relevant screenshots with regards to the issue that you faced. Our support team will do their best to assist you as soon as possible.
Thank you and sorry for the inconvenience caused 🙏
Dude
Dude, justfit jogging feature is the bomb! It's helped me take my cardio game to the next level and get shredded AF!
May 10, 2024
I request you for refund but you guys…
I request you for refund but you guys didn’t send my money back .
Please return my money it’s totally useless and I don’t wanna use it either
May 14, 2024
Unprompted review
Reply from Justfit
Hi Zunaira, for refunds, please submit a request to us at https://justfitweb.zendesk.com/hc/en-us/requests/new. Our support team will assist you accordingly.
We apologize for the inconvenience caused.
Regards,
JustFit Team
I said I have bad knees in the…
I said I have bad knees on the questionnaire and was given 1/2 the exercises were on my knees . When I tried to change or cancel it wasn’t allowed and no refund
April 1, 2024
Unprompted review
Reply from Justfit
Hi Suzanne, thank you for leaving us this feedback. We apologize for the unsatisfactory experience that you had.
We are actively working on our workout programs and making the workouts more personalized to suit each individual's concerns.
Perhaps, you may want to try our kegel workouts, workouts in bed or wall pilates videos, available in our app. These are more knee-friendly. Alternatively, you may get assistance on cancellation or refunds from our support team here https://justfitweb.zendesk.com/hc/en-us/requests/new.
Regards,
JustFit Team
Unauthorized debit from my account
There was a debit taken from my account that I didn't authorize. I need help. Customer service number would be nice
May 13, 2024
Unprompted review
Reply from Justfit
Hi Tamara, thank you for leaving us this review. We apologize for the unauthorized transaction that has taken place. Could you please submit a request ticket to us here https://justfitweb.zendesk.com/hc/en-us/requests/new?
Our support team will assist you with this as soon as possible.
Kind regards,
JustFit Team
Just Fit app- Just Awful
I tried to cancel year membership after trying for several days and they wouldn’t refund. The app is awful and not professionally supported by real accurate exercise. They are the dumbest goofiest sets I have ever seen and the tests are ill placed throughout. Redundant on exercise ms that we’ve no be fit and are harmful to pulling muscles. They must have been smoking something good when coming up with these and laughing their asses off. Doing an a challenge and all shoulder and glute focused. Customer service is useless and their app platform is awful and too hard to navigate or change plans. I started a new plan challenge and it had me beginning on day 9. They said they were looking into it. How hard is to reset or make user friendly? Apparently difficult for them, never heard back after 2 attempts.
May 1, 2024
Unprompted review
Reply from Justfit
Hi Marci,
We are sorry to hear about the bad experience that you had with our app. We understand that our current plans or challenge may not be well suited for every individual. We are currently working on developing plans that are better and personalized.
In the meantime, could you please submit a support request to us on the issue that you need help with here: https://justfitweb.zendesk.com/hc/en-us/requests/new?
Due to overwhelming support requests, there may be delays in response time. However, our support team will endeavor to get back to you as soon as possible.
Regards,
JustFit Team
So little information........
The 1st time I opened the app it took me through at least a dozen screens that made grand promises to improve my body. I was looking for prices but that info was withheld until the end. No information was given as to exactly how the promised improvements would be achieved. Since Just Fit seems to avoid disclosure, I immediately uninstalled their app.
May 7, 2024
Unprompted review
Reply from Justfit
Hi Pam, thank you for leaving us this feedback. We apologize for the bad experience with our app.
At this moment, we are still making improvements to our app for a better user experience. We understand your concerns and we take your feedback seriously.
Hopefully, you can consider using our app again in the future. Once again, we apologize for any inconvenience caused.
Regards,
JustFit Team
Very poorly done exercise program
These workouts cannot possibly be built by professional trainers. There is no variety, with multiple days of one area of the body so you’re sore and then multiple days of another area. Most problematic is that when I filled out the questionnaire, I said that I have shoulder issues, but there are still shoulder exercises every day, which caused my rotator cuff flare to up again. I am confident there are much better Apps out there.
May 8, 2024
Unprompted review
Reply from Justfit
Hi Lori, we would like to apologize for any shortfalls that we may have. We understand the issue that you are facing.
Currently, we are working hard to develop new and better workout programs that are much more personalized. This may take some time as we make the necessary adjustments. In the meantime, if need any assistance, please submit a support ticket to us here https://justfitweb.zendesk.com/hc/en-us/requests/new.
Our support team will assist you further.
Kind regards,
JustFit Team
Scam says free trial and takes your…
Scam says free trial and takes your money!
May 6, 2024
Unprompted review
Reply from Justfit
Hi Rachel, we apologize for the experience that you had with our app. If you need any assistance with cancellation or refunds, please submit a support request here at: https://justfitweb.zendesk.com/hc/en-us.
Our support team will respond to your issue as soon as possible. Thank you and sorry for the inconvenience caused 🙏
Regards,
JustFit Team
They were really quick to give me my…
They were really quick to give me my money back when requested refund due to accidental purchase. Thank you
May 1, 2024
Unprompted review
Reply from Justfit
Hi there, thank you for leaving us this review. We are glad that you were able to get your refund!
If you have any feedback regarding your experience with our app, do let us know!
Otherwise, we hope to see you again in the future.
Sincerely,
JustFit Team
It’s scam!
I just signed up last night before reading reviews so checked after and I was charged on my credit card . It said 7 day free trial, but now they charged €44,99! I want my money back! I don’t want this app. This looks like a total scam!!
May 1, 2024
Unprompted review
Reply from Justfit
Hi Noortje, thank you for your feedback and we are sorry to hear about the issue that you are facing. Please submit a support request at https://justfitweb.zendesk.com/hc/en-us/requests/new with the exact issue that you faced and any other attachments that may support this.
Our support team will assist you with this as soon as possible.
Regards,
JustFit Team
I just signed up last night before…
I just signed up last night before reading reviews so checked after and I was charged on my credit card . It said 7 day free trial nope charged $41.98 when it said 24.99 . So I tried to email them to complain there is no way I would pay 41.98 for this and email is invalid . Not happy at all . How can they get away with this
May 1, 2024
Unprompted review
Reply from Justfit
Hi there, thank you for letting us know about the issue that you are facing. We sincerely apologize for the bad experience that you had with us.
Could you please submit a support ticket to us here instead: https://justfitweb.zendesk.com/hc/en-us?
Our support team will assist you with this as soon as possible. You may also include any attachments regarding the issue that you are facing so that our team can address them properly.
Once again, we apologize for the inconvenience caused.
Kind regards,
JustFit Team
I payed for 3mos on Just Fit Ap
I payed for 3mos on Just Fit Ap. I enjoyed it a lot first month. After that my acct was closed. I was not able to access my account. I was unable to contact anyone.
May 1, 2024
Unprompted review
Reply from Justfit
Hi Mary, thank you for bringing this to our attention. The situation that you had shouldn't have happened and for that, we would like to apologize. This could possibly be a technical issue that you're facing.
Could you please submit a request for support through this site: https://justfitweb.zendesk.com/hc/en-us?
Our support team will assist you with this issue that you are facing as soon as possible.
Sincerely,
JustFit Team
Reply from Justfit
Hi Craig, thank you for leaving us this feedback! We are glad that our app has been able to help you.
We strive to keep our app affordable as we believe that our app should be accessible to everyone. If there's any feedback on how we can improve our app, do let us know :)
Regards,
JustFit Team
Scam!!
Scam!!! I got charged the full price even tho I canceled it right away!!!!!!
April 27, 2024
Unprompted review
Reply from Justfit
Hi tberg, thank you for the feedback. We are sorry to hear about this unpleasant experience. Could you please submit a support request to https://justfitweb.zendesk.com/hc/en-us? Our support team will assist you further with this.
Kind regards,
JustFit Team
I had cancelled my subscription on Dec…
I had cancelled my subscription on Dec 11, 2023 and still today I am being charged $77 every month.
I need to know why I have cancelled my membership and why I’m still being charged
If you could assist me and refund my money that would be great
Thank you
Janeese
December 11, 2023
Unprompted review
Reply from Justfit
Hi Janeese, thank you for bringing this matter to our attention. We are sorry to hear about this issue that you are facing and we understand how frustrating it may be for you.
Please submit a support request to us at https://justfitweb.zendesk.com/hc/en-us. Our support team will assist you further on this issue and refunds.
Kind regards,
JustFit Team
Scam, be aware
Initially I thought the app was good as it gave me a personalised plan. Bur after 28 days the second and the third plans were around 7 minutes long and could not be changed. Contacted provider multiple times with no help.
I would not purchase this app knowing what I know now. I just need to make sure that I'm not automatically charged a second years fee! I'm sure there's better free apps out there.
April 26, 2024
Unprompted review
Reply from Justfit
Hi Rahat, thank you for leaving us this feedback. We apologize for the bad experience that you had with our app. We will take into your account this feedback seriously as we continue to work on the workout plans that we offer and customization options,
If you need help with cancellations or billing related matters, please reach out to our support team at https://justfitweb.zendesk.com/hc/en-us. We aim to get back to you as soon as possible.
Sincerely,
JustFit Team
Reply from Justfit
Hi there, we appreciate this feedback and we would like to apologize for any bad experiences that you may have had with our app. We offer a free 7 day trial for our premium version. Once the 7 days are up, you will then be charged unless you cancel before that.
If you need any help with cancellations or refunds, do contact our support team at https://justfitweb.zendesk.com/hc/en-us. We will do our best to assist you as soon as possible.
Regards,
JustFit Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.