The company was not really clear in terms of clarifying About The Next charges into the customers account which is something I didn’t like. I was scrolling into Instagram advertisements in when I trie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used a link from tiktok to purchase a tablet, but I didn't realize it was a membership, now I've paid and I won't be getting the tablet . Emma the customer service agent has been great assisting me... See more
When I click through to purchase a product I had seen advertised online, I was very happy to have the support of the great customer service team when it turned out I had instead purchased a recurring... See more
The agent was helpful and understanding of the situation, I got what I wanted within minutes and she is well spoken. And most importantly I got an agent with in seconds of starting the chat.
4.2
Great
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reclamation was worked on
September 2, 2025
Unprompted review
Good
The company did well . Customer service was good and he canceled by membership
August 15, 2025
Unprompted review
Raj is helping me appreciate it
August 14, 2025
Unprompted review
Your helping me to sort this out
Your helping me to sort this out, I'm very thankful for this regards Cobie Goudswaard
June 4, 2025
Unprompted review
I'm happy that finaly someone attended…
I'm happy that finaly someone attended to my concerns and I'm getting a refund.
May 20, 2025
Unprompted review
Great customer support by KAI.
May 16, 2025
Unprompted review
Good customer service from Kevin
May 15, 2025
Unprompted review
The agent was helpful and understanding…
The agent was helpful and understanding of the situation, I got what I wanted within minutes and she is well spoken. And most importantly I got an agent with in seconds of starting the chat.
May 8, 2025
Unprompted review
The company was not really clear in…
The company was not really clear in terms of clarifying About The Next charges into the customers account which is something I didn’t like. I was scrolling into Instagram advertisements in when I tried to buy what they were trying to sell in Sara. I put all All my details and they went to another company like this And another one as well. I have never received what I purchased from ZARA, Just CHVRCHES From this company, and the other one. That’s why I needed all my money back as priority.
April 30, 2025
Unprompted review
Andy was of great assistance
Andy was of great assistance, I was not aware that I was signing up a membership
He was able to assist promptly with the cancellation and refund
April 24, 2025
Unprompted review
I’m appreciate for your help
I’m appreciate for your help. Than you very much.
April 24, 2025
Unprompted review
That this app scam people they take money from our account without permission worse part I didn't but anything this app it's a scam
Very disappointed hoe can you scam me my money
April 4, 2025
Unprompted review
Appalling
Appalling. I wasn’t wanting to be a member or pay a subscription. You won’t get your money back and nobody seems to care. I would tell others to “KEEP AWAY” from this business! They DO NOT REIMBURSE whatever the other comments say!
April 3, 2025
Unprompted review
I used a link from tiktok to purchase a…
I used a link from tiktok to purchase a tablet, but I didn't realize it was a membership, now I've paid and I won't be getting the tablet . Emma the customer service agent has been great assisting me but I'd still like to have a tablet.
March 29, 2025
Unprompted review
Fast and friendly response to all…
Fast and friendly response to all queries
March 21, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.